Our profile

Our reviews

  5  
860 reviewsacross 37 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
Was this helpful?
Seller review
Knowledgeable, Kind and Efficient Agent
over 1 year ago
Knowledgeable, Kind and Efficient Agent

We were fortunate to both buy and sell a home with John and Impact Realty, and we are so grateful to him for making the experiences easy and painless. Knowledgeable, kind, and efficient at every part of the process, we couldn’t have asked for more seamless transactions. Thanks John!

John Merchan

John Merchan

  4.7   (29 reviews)
Seller review
We Trusted the Right Person
over 1 year ago
We Trusted the Right Person

To trust in today's world is an enormous step to take; to trust someone, an unknown entity if you like, to come into your life, sell your home...a home that has been a crucial part of your lives, a family home filled with memories, & a home that we needed selling quickly for a variety of reasons...was we felt a huge undertaking. James delivered on all fronts. His team were also supportive, courteous & efficient. We knew that we had trusted the right person. Every success James & Co.

James Merchan

James Merchan

  4.9   (387 reviews)
Buyer review
Agent Always Available
over 1 year ago
Agent Always Available

Adam was available any time and responded to my many questions.

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Seller review
Provided Excellent Advice - Highly Recommended!
over 1 year ago
Provided Excellent Advice - Highly Recommended!

Adam was very calm and professional throughout the process of selling my home. He provided excellent advice on how to prepare my home for sale. Research of the area resulted in the price range being right on the mark and the house sold after one open for inspection. I highly recommend Adam and Impact Realty to anyone thinking of selling their home :)

Adam Hanley

Adam Hanley

  4.9   (134 reviews)
Seller review
Wonderful Experience
over 1 year ago
Wonderful Experience

It was such a wonderful experience selling and buying a new home with John and his team. His support and timeless effort was something we continue to speak to our friends about when the topic of real estate comes up! It was an absolute pleasure to work with John.

John Merchan

John Merchan

  4.7   (29 reviews)
Seller review
Delighted with the Result
almost 2 years ago
Delighted with the Result

We are delighted with the result Callum and his team achieved for the sale of our Home. Callum's professionalism, experience and communication made the process easy and stress free. I wouldn't hesitate in recommending Callum to anyone looking to sell.

Callum MacPherson

Callum MacPherson

  4.9   (541 reviews)
Seller review
Agent Delivered
almost 2 years ago
Agent Delivered

I'd highly recommend James & Impact Realty. After meeting several agents, we chose James for his methodical approach to applying a price range. This approach resonated with us and given it was fact based aligned to our property meant we didn't go to market overpriced. James was professional and responsive during the sales campaign, provided regular feedback and we achieved the target price. James delivered exactly what he said he'd do when we agreed to proceed with him.

James Merchan

James Merchan

  4.9   (387 reviews)
Buyer review
Great Knowledge & Easy to Deal With
almost 2 years ago
Great Knowledge & Easy to Deal With

Callum has a great knowledge of the local market, very easy to deal with and very good communication.

Callum MacPherson

Callum MacPherson

  4.9   (541 reviews)
Buyer review
Agent Made Everything Easy & Comfortable
almost 2 years ago
Agent Made Everything Easy & Comfortable

We were delighted to buy our new home from James. Thank you James for making everything so easy and comfortable. Your ‘down to earth’ manner, approachability and integrity shines through. We would highly recommend.

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
Highly Recommended!
almost 2 years ago
Highly Recommended!

James and the whole team kept me informed at all times what was happening with my property and the market overall. Always responded quickly when I asked a question whether it was by email or by phone. Highly recommend.

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
Agent Didn't Disappoint!
almost 2 years ago
Agent Didn't Disappoint!

From the start we asked James to market our property in today’s market and a figure he was confident he could obtain for us. He didn’t disappoint!! We realise that today's market is challenging and somewhat unsteady but James came through with what he said to us so no complaints here. Would I use Impact Realty again or recommend them? Absolutely!! Thanks James, to you and your team for helping us move on to the next chapter of our lives.

James Merchan

James Merchan

  4.9   (387 reviews)
Buyer review
Great team of professionals
almost 2 years ago
Great team of professionals

The team at Impact made the negotiation process smooth and easy. The property description was succinct and accurate. The team at Impact and especially Alexi have been very helpful and efficient post contract signing.

James Merchan

James Merchan

  4.9   (387 reviews)
145 - 156 of 860
Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
What information would you like?
© 2026 RateMyAgent