Having recently purchased a home with Impact I can say that so far (settlement is yet to happen) the experience has been first class from start to now, including John, James and Ronnie’s customer service. The description was spot on, the price was fair and the service has continued on since then. Dealing with locals has been a pleasure. Thank you.
James Merchan
Couldn't of been more happy with Ben his professional approach to our needs in selling my mum's home after her passing. Keeping me updated all the way after open for inspections viewing .Ben is a true professional in his field .
Ben Cadd
The Impact team did a great job selling our house, sold in 2 weeks!
James Merchan
Callum made sure we were kept up to date with any changes in people wishing to view our home and we were happy to allow him to bring buyers into our home at short notice. Callum is very professional in all respects and it was a pleasure to work with him.
Callum MacPherson
Fantastic job in tough times
James Merchan
James team is a well oiled machine of professionals that know the local market and provide excellent advice and service.
James Merchan
Couldn’t be happier with our choice of agent, James and his team were hugely impressive from start to finish. From styling advice and assistance to ensure our home looked at its best, through the many Opens and to the ultimate moment we sold, James’ level of communication and availability was always first rate. We would recommend James without hesitation.
James Merchan
We had observed that James Merchan sold the majority of the properties in our neighborhood. We were soon impressed by James and his team's honesty and frankness in their discussions, assessment of our home and fulfilling our expectations. They were always available to answer our questions and offer help. We could not have asked for more.
James Merchan
James and his team were a pleasure to deal right from the beginning to end. They always maintained regular communication and honest feedback and made the selling process as easy as possible. I would not hesitate in recommending James to anyone who is looking for a reliable & knowledgeable agent who can get the job done.
James Merchan
James Merchan is an agent of utmost professionalism with a thorough and extensive knowledge of the real estate market. We smoothly sold our home with James and he and the rest of the team at Impact made the process easy and as stress free as it could be. Would definitely choose James again.
James Merchan
We knew that James would sell us our dream home the moment we met him :-) James was always positive and really great to deal with. We really appreciated his honesty and the time he spent with us answering all our queries. James even corresponded with us daily while he was away on holiday & answered all our calls without hesitation. The team at impact have been professional & have made our dream home purchase exciting and easy. We would recommend James in a heart beat !! Thank you James and look forward to working with you again in the future Sia & Eric
James Merchan
We chose James Merchan because he presented all the costs for us, valued our property using 2 methods and explained options for moving forward. James’ transparency gained our trust. James’ valuation proved to be accurate, during a time when the value of properties in our area was declining, while being higher than that of other agents. Every member of James’ team were professional & very supportive. We were provided with detailed feedback following open house viewings & inspection appointments. We’re sure James & his team were able to achieve the price through a focussed team effort and very good judgement of what was achievable at that time. Our experience has prompted us to recommend James to friends, & others enquiring about the best agents in the area. He & his team are professional and closely monitor the market enabling them to provide accurate information. We could not recommend James more highly.
James Merchan
