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  5  
811 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Seller review
Matching mkt and vendor expectations. 28 groups 1 week before Xmas. Multiple offers. 'Say no more'.
over 3 years ago
Matching mkt and vendor expectations. 28 groups 1 week before Xmas. Multiple offers. 'Say no more'.

As with most vendors, I thought and expected my home to be worth more than I ultimately understood it to be worth. Long story short - James was able to sympathetically challenge my expectations, so that I was not left dealing with potential buyers that would not even put forward any interest. We ended up with many types of offer, of which 3 were very much in contention with each other. Within hours, not days, and in a very challenging market, we secured a fair and very acceptable price, without any conditions. Many houses that were listed at this time by other agents are still on the market. I am very happy with the outcome.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Amazing expertise and a seamless journey in the sale of our house.
over 3 years ago
Amazing expertise and a seamless journey in the sale of our house.

A very authentic experience, James was extremely transparent with our journey throughout the sale. It was a refreshing experience to deal with someone that generally cared and was honest with what we could expect. Would highly recommend James and would definitely use his expertise again.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
The BEST agent
over 3 years ago
The BEST agent

Our experience with James and John (not forgetting Debs & Ronnie of course) has been nothing short of excellent. Genuinely knowledgeable and helpful throughout the whole process of selling our home. We can thoroughly recommend the team at Impact Realty Mount Eliza 👌

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Very Professional team with fabulous results
over 3 years ago
Very Professional team with fabulous results

James and his team were very professional while selling our house. They were very informative and know the market. They sold our house on the first weekend for top price using fantastic strategy and a great advertising plan. Very approachable for any questions and always willing to help. Thank you for everything!

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Job well done!!
over 3 years ago
Job well done!!

We engaged james to sell our home in these difficult times. The professionalism and service provided by James and his staff was excellent. We were fully involved in the sale process from beginning to end and felt confident of his ability to bring about a sale at a price that we were happy with. We cannot recommend James highly enough!!

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Beyond expectations
over 3 years ago
Beyond expectations

There was really no question when selling our house in Mount Eliza as to who we were going sign up with. James has achieved amazing results in the area and is the leading agent without doubt. Achieving significantly above our asking price within the space of a week, we couldn’t have asked for anything more. The entire team behind James made the selling process really easy and would definitely recommend engaging their services if considering selling.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
John and James provided exceptional service during a difficult time.
over 3 years ago
John and James provided exceptional service during a difficult time.

John and James both knew the market very well and dealt with a very challenging sale. No matter what happened, they just kept pushing forward and worked in our best interests at all time. Very happy with the result and very happy with their work ethic and drive along the way.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Exceptional service and communication
over 3 years ago
Exceptional service and communication

James was professional and thorough from the first moment we contacted him. His knowledge of the local market and wider economic factors was very impressive. Most importantly he listened and clearly explained the sales process and the options open to us. I would highly recommend James to anyone seeking to sell their home.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Great result
over 3 years ago
Great result

Working with James was seamless right from engagement through marketing and going to listing communication was second to none and with an outcome we were extremely happy about. Would highly recommend James to anyone selling in the Mount Eliza / Frankston south area as his knowledge is second to none.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Professional and punctual
over 3 years ago
Professional and punctual

Couldn’t be happier with our service! We purchased and sold our property with James and Deb and our service was extremely personal and professional.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Legend . Top agent would recommend
over 3 years ago
Legend . Top agent would recommend

Real - agent , not many of them I have found

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Genuine Agent
over 3 years ago
Genuine Agent

Fantastic to deal with. Very genuine, I would recommend to anyone. Thanks Callum!

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
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Impact Realty Group Mount Eliza | Frankston
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