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Our reviews

  5  
822 reviewsacross 37 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Buyer review
Smooth Sailing
about 3 years ago
Smooth Sailing

We had a very smooth buying experience both with James through the purchase and then with Ronnie who assisted us immensely in being the liaison between ourselves and the vendors. Thanks so much to the whole team

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Excellent Service
over 3 years ago
Excellent Service

Adam provided our family with excellent service. We received detailed updates following each open for inspection via email and the face-to-face meeting prior to the auction was very informative. The campaign went smoothly and from start to finish we received excellent service from the whole team at Impact Realty. We were very pleased with the sale price of our property.

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Seller review
Honest Approach, Personal Service and Open Communication
over 3 years ago
Honest Approach, Personal Service and Open Communication

We entrusted Callum to sell our property primarily due to his honest approach in our initial meeting. Callum promised us personal service, honest feedback, open communication and he did not disappoint. Callum, Irina and team were proactive in their approach, considerate in their conversation and we achieved a fantastic result after just one weekend of opens. We could not recommend Callum more highly and will be referring him to everyone we know.

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Seller review
Awesome Impact
over 3 years ago
Awesome Impact

Our experience with James and his team from Impact was excellent. From the moment we put our house on the market, it was smooth and very professional… Jamie and John up front and very honest on how the market was going. Their market knowledge was so spot on. We had Deb and Alexi on house presentation, pictures of our home and advice, was so well prepared. So many positive comments on how good our property was presented. Then, Ronnie post sale has been excellent also .. Overall the sale went through without any problems, so happy after such a short time of property on market… Thank you James and team from Impact ..

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Extremely Dedicated to Achieving Results
over 3 years ago
Extremely Dedicated to Achieving Results

This is the second property I have sold with Callum, and I would not think twice about selling my next property with him. Callum and his team and efficient, honest and extremely dedicated to achieving results. He is always transparent throughout the selling process, ensuring I was always listened to. Irina and the rest of the team were extremely empathic while selling my home. The entire team communicated extremely well. The best there is!

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Seller review
So professional
over 3 years ago
So professional

I came to Impact after a previous sales campaign interrupted due to injury. James and the crew communicated promptly, progress of my renewed sales campaign. They did a great job to get my property sold to enable me to move on with the next chapter of life.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Rockstar of Real Estate!
over 3 years ago
Rockstar of Real Estate!

Callum is an absolute 'Rockstar' of real-estate ! This is the 2nd time I have used Callum to sell a property of mine. His honest feedback & communication was 10/10, his negotiation skills were outstanding & I would highly recommend his services to anyone thinking of selling their property - Thank you Callum !

Callum MacPherson

Callum MacPherson

  4.9   (537 reviews)
Seller review
Fantastic and Easy
over 3 years ago
Fantastic and Easy

James and Deb, actually the whole sales team made it really easy in a very stressful time. Would totally recommend the team. Thankyou guys

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Very professional
over 3 years ago
Very professional

James and his team were very friendly and helpful, Ronnie in particular. Would recommend them to anyone wishing to sell their property.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Professional, hard working, very responsive
over 3 years ago
Professional, hard working, very responsive

James and the team were excellent. James was quick to respond to our initial enquiry and always returned calls promptly. The Impact team were all very professional, hard working and easy to deal with. They know the area really well and took the time to learn about our property in depth.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Supportive/Professional/Patient
over 3 years ago
Supportive/Professional/Patient

Working with John has been like gaining a new best friend. I really valued the time spent working with John while we purchased our first home together, and navigated the off the plan process that this involved. John painstakingly took his time to answer a larger number of my enquiries, well before we were locked into the purchase. John went above and beyond to find the answer to my questions regarding the property, an especially tiresome task for him given my attention to detail and multitude of details that I requested. I felt like I could trust John while navigating through this journey, as he was always approachable, sincere and supportive all the way through the purchase. I can’t wait for our new build townhouse to be completed in the coming weeks and share a glass of champagne together upon settlement. Such a great guy, and I’ll miss our regular professional working relationship. An A grade agent!

James Merchan

James Merchan

  5   (386 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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