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Our reviews

  5  
860 reviewsacross 37 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Seller review
Professional agent
almost 4 years ago
Professional agent

I highly recommend James for any sale of your property in Mt Eliza and surrounding areas. James and his team are extremely thorough, helpful and easy to deal with. They get the best results in a timely manner. A high level of detail and communication at all stages insures you are aware of where the campaign is at. Thanks again to James and his team for exceeding our expectations with a great result.

James Merchan

James Merchan

  4.9   (387 reviews)
Buyer review
Positive experience
almost 4 years ago
Positive experience

Callum was appropriately honest with me while still acting in the interests of the seller, which is a hard but necessary balance to strike. This was refreshing. He was also very responsive via both text and phone call.

Callum MacPherson

Callum MacPherson

  4.9   (541 reviews)
Seller review
Professional
almost 4 years ago
Professional

Callum was very professional polite and was able to get a sale for my house and get the price that I was hoping for. Christine

Callum MacPherson

Callum MacPherson

  4.9   (541 reviews)
Seller review
Amazing Agent
almost 4 years ago
Amazing Agent

James and Deb are an outstanding team. They are honest, professional and get fantastic results. I couldn’t recommend them highly enough.

James Merchan

James Merchan

  4.9   (387 reviews)
Seller review
Knowledgeable and professional.
almost 4 years ago
Knowledgeable and professional.

We found Callum to be very approachable and honest when selling our property. We would recommend his services to anyone.

Callum MacPherson

Callum MacPherson

  4.9   (541 reviews)
Buyer review
Professional, Informative and Honest
almost 4 years ago
Professional, Informative and Honest

All contact with Callum was professional, informative and honest in his approach .

Callum MacPherson

Callum MacPherson

  4.9   (541 reviews)
Buyer review
Happy Buyers
almost 4 years ago
Happy Buyers

James, Deb, John and Ronnie were all great to Deal with. The whole experience was really satisfying for us. We visited several properties before deciding and each time James and the team went to great lengths to help us. Their knowledge of the area, the market and the houses was exceptional. We felt confident that the team at Impact would help us find the right property for us and they did and we couldn't be more pleased. We were delighted with all aspects of the service and would highly recommend the Team.

James Merchan

James Merchan

  4.9   (387 reviews)
Buyer review
Smooth Process
almost 4 years ago
Smooth Process

We were pleased with Callum’s support during the purchasing process. He maintained contact and effectively negotiated our buying price. His assistant Irina was proactive and responded to queries/ requests promptly. All in all a smooth process.

Callum MacPherson

Callum MacPherson

  4.9   (541 reviews)
Seller review
Committed and Professional
almost 4 years ago
Committed and Professional

Ben was absolutely committed to the sale of our property. Even in a tough market, was able to get the result we were after. Fantastic communication throughout, honest and always kept us up to date

Ben Cadd

Ben Cadd

  5   (37 reviews)
Seller review
Ben Cadd was fantastic to work with!
almost 4 years ago
Ben Cadd was fantastic to work with!

From the very start, we knew Ben was someone we wanted to work with. He was up front, provided realistic expectations about a difficult property market and was clear about the strategy he felt best for selling our unusual property. His communication was excellent throughout. He was courteous, easily contactable and we really did feel like we had a friend on side. We would definitely recommend Ben if you're looking for a personable and completely professional real estate agent.

Ben Cadd

Ben Cadd

  5   (37 reviews)
Buyer review
Excellent
almost 4 years ago
Excellent

We had a really nice experience with James and his team at Impact Reality. They were friendly, helpful and not pushy at all.

James Merchan

James Merchan

  4.9   (387 reviews)
Buyer review
Great experience
almost 4 years ago
Great experience

John Merchan was remarkably professional and personable throughout our engagement. He was clear and honest with all communication, while be responsive and sensitive to our needs. I highly recommend his as an agent.

James Merchan

James Merchan

  4.9   (387 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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