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Our reviews

  5  
811 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Buyer review
Thank You Impact
almost 4 years ago
Thank You Impact

James and John helped me secure an amazing property, they organised a private inspection and were great, professional and easy to deal with

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Great communication
almost 4 years ago
Great communication

James was an excellent agent to purchase through, which isn't always the case for some other agents! He advocated well for both parties which resulted in my successful purchase of the property. Thanks for all your hard work James.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Process Very Smooth and Stress-Free!
almost 4 years ago
Process Very Smooth and Stress-Free!

Callum was very approachable, helpful and informative. He and his team are brilliant and made the whole process very smooth and stress free. To top it off we achieved a great result. Would happily recommend his services to anyone.

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Seller review
Amazing result!
almost 4 years ago
Amazing result!

This is the second time we’ve sold with James and he continues to impress us. Selling our house was a very easy, quick process and we got a great price for our house. The whole team are professional and so lovely. Such a great experience.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
The whole sales was managed very well
almost 4 years ago
The whole sales was managed very well

Very good knowledge and resides in the area, kept us well informed of all developments and progress of sale.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Professional, Reliable and Honest.
almost 4 years ago
Professional, Reliable and Honest.

Adam was the definition of professional from the very beginning. He was fantastic to work with, reliable, honest and helpful at every turn. After some unforeseen difficulties with the sale of our house he worked efficiently to make sure we got the best value for our house. We would highly recommend Adam and impact realty group to anyone looking to sell or purchase a home. We would happily use them again for any future sales.

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Seller review
Truly Professional Agency
almost 4 years ago
Truly Professional Agency

Callum and his team have a great understanding of the area, and what we expected from a true professional real estate agency. They communicated well with us and showed interest, not in just the sale of the property but also in the needs of both their clients and the purchaser. I would not hesitate to recommend Impact to those who are selling or buying a property.

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Seller review
Professional and Friendly
almost 4 years ago
Professional and Friendly

Professional and friendly

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Seller review
Selling in a Challenging Time
almost 4 years ago
Selling in a Challenging Time

The timing of selling was very challenging for me given the sudden turn regarding interests rates & media focus on the cost of living etc,. It was new territory for sellers & buyers & perhaps real estate agents too! The morale of buyers fluctuated daily & I was worried about how it would influence the sale but Callum & his team were available for some tough Q&A phone calls & together we problem solved various scenarios (very reassuring). My house was looked after beautifully at each open house!

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Buyer review
Great experience
almost 4 years ago
Great experience

James and his team have been so helpful throughout the whole process. Their communication is fantastic, clear and precise. We felt very comfortable with the whole team. Would definitely use James and Impact reality , and would look to use them if we were to sell in the future.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Knowledgeable, Professional and Friendly Agent
almost 4 years ago
Knowledgeable, Professional and Friendly Agent

Callum was so knowledgeable, professional and friendly throughout the whole process. Couldn’t recommend enough!

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Seller review
Callum and Team Are Great!
almost 4 years ago
Callum and Team Are Great!

Callum and his team are great! Super professional and helpful throughout the whole process. They genuinely care about you and getting the best outcome . Highly recommend to anyone looking to sell.

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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