John and James both knew the market very well and dealt with a very challenging sale. No matter what happened, they just kept pushing forward and worked in our best interests at all time. Very happy with the result and very happy with their work ethic and drive along the way.
James Merchan
James was professional and thorough from the first moment we contacted him. His knowledge of the local market and wider economic factors was very impressive. Most importantly he listened and clearly explained the sales process and the options open to us. I would highly recommend James to anyone seeking to sell their home.
James Merchan
Working with James was seamless right from engagement through marketing and going to listing communication was second to none and with an outcome we were extremely happy about. Would highly recommend James to anyone selling in the Mount Eliza / Frankston south area as his knowledge is second to none.
James Merchan
Couldn’t be happier with our service! We purchased and sold our property with James and Deb and our service was extremely personal and professional.
James Merchan
Real - agent , not many of them I have found
James Merchan
Fantastic to deal with. Very genuine, I would recommend to anyone. Thanks Callum!
Callum MacPherson
We put our trust in the Impact Group to sell our family home and we weren’t disappointed. James, Deb, John and Alexi know the Mt Eliza area and provided invaluable seller advice on how best to present our home. The market campaign was seamless with regular feedback along the way. Overall we were happy with the results in a tough market and highly recommend the Impact Group to any potential sellers within the Mt Eliza and Mornington region. Thanks to James, Deb and the friendly team for your support, guidance and practicable advice.
James Merchan
An excellent, pain free experience dealing with the team from Impact Mt Eliza. Property was sold quickly, and within the price estimated by Impact. Thankyou to James, Deb, John, Ronnie and Lexi.
James Merchan
Callum’s ability to sell our family home in the most stress free way possible is his greatest attribute. His calm confidence ensured a positive sale in a volatile market. Being our second experience with Callum in the last 5 years we were again impressed with the thorough professionalism delivered by Callum and the extended team at Impact. I wouldn’t hesitate to recommend Callum to anyone who wants a great agent to sell their home.
Callum MacPherson
Callum was professional and extremely knowledgeable whilst demonstrating genuine care for our needs throughout the campaign. We would definitely recommend him to others and wish him all the best moving forward.
Callum MacPherson
We just recently sold our house with Impact and James was very professional and knowledgeable about the local market so he was able to guide us every step of the way through our selling journey. James, Ronnie and the rest of the team made the marketing process pretty straightforward and the house looked great when it came to selling. Everything went smoothly and even when we made some last minute changes, things still went to plan and we settled on the due date. All in all we were very happy and would recommend James and the Impact team to anyone who is shopping around for an agent. They were great!
James Merchan
We are forever grateful how smoothly and efficiently Impact sold our house. We are very grateful it is over so quickly . all contacts through Impact were fabulous - the way Deb gave us clear direction with everything, from de cluttering to styling kept us focused and on a mission. We really appreciated you putting us on to all the necessary people such as the Window cleaner so, and Heath the gardener. All your contacts including Alexi, the photographer, the video people were reliable, polite, hard working and so efficient. We are very pleased we chose Impact and feel we were so fortunate the way James presented our Sale. and John and we felt like we were in secure hands. We are thrilled with our strong result. We certainly recommend Impact and the whole team. Kind Regards, Nicci & Dave
James Merchan
