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Our reviews

  5  
811 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Buyer review
Highly Knowledgeable Agent
over 3 years ago
Highly Knowledgeable Agent

Callum provided excellent service from start to finish. He is highly knowledgeable in this area and a very good listener. He has the ability to work with people and has a great understanding of the Real Estate market. I would thoroughly recommend him.

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Seller review
Successful, Effective and Trustworthy
over 3 years ago
Successful, Effective and Trustworthy

We chose Adam Hanley to be our agent because of his record of successful sales in the Frankston South area. Adam brings his former experience as a builder into his eye for detail and gave us tips on how to best present our home for sale. He leads a great team who work together effectively and gives you the feeling that nothing is too much trouble. We felt we could trust Adam and valued his guidance and advice. Overall we had a great experience.

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Seller review
Friendly, Professional and Reassuring.
over 3 years ago
Friendly, Professional and Reassuring.

Adam’s consideration of me throughout the stressful time of selling and his availability to always be there to answer my calls and my questions confirmed to me that he is the great agent I had read and heard about. He was friendly and professional to deal with. One time he said to me ‘Don’t worry, leave me to deal with that’ and it was extremely reassuring to hear that. He showed understanding and kindness as I parted with my much loved family home. I was kept in the picture 100% of the time.

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Seller review
Outstanding Team
over 3 years ago
Outstanding Team

James, Deb, John and Ronnie are an OUTSTANDING TEAM. Their knowledge of the market, empathy, honesty and fast feedback can be absolutely relied upon. From gaining access with the tenant to prepare marketing material and using an off market/database approach, the house sold on an unconditional contract in 10 days. In a very challenging market, the house sold at the midpoint of the recommended range, Impact certainly deserve their Number 1 Rating as Best Agent.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
House sale
over 3 years ago
House sale

James and Ronnie were an amazing team to work with hassle free and professional service. Very pleased with the result as we sold on first open. We highly recommend their services.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Prompt With Responses.
over 3 years ago
Prompt With Responses.

Adam was prompt with responses and arranged a viewing for us when we were in Melbourne for the weekend.

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Seller review
Exceptional Job
over 3 years ago
Exceptional Job

Callum did an exceptional job by knowing the market and securing a very acceptable price in a short time.

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Buyer review
Buying Process Was Seamless
over 3 years ago
Buying Process Was Seamless

Callum and his team at Impact Realty made the buying process for my new investment property seamless, and with as little stress as possible. Callum's exquisite communication, knowledge, transparency, and genuine care for clients really shone through every step of the way. From experiences with other agents, I cannot recommend Callum and Impact Realty more highly. Their level of professionalism is way above my expectation and my previous experiences.

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Seller review
Callum and Team Were Amazing to Work With
over 3 years ago
Callum and Team Were Amazing to Work With

Callum and his team were amazing to work with in selling our investment property. Callum was really great with the tenants as well as us. He was very realistic in his appraisal and his approach remained consistent throughout the process of selling. He helped us achieve our goal and asking price, which was fantastic. We really appreciate all their hard work in selling our property. We highly recommend Callum and his team at Impact Realty.

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
Buyer review
Best Interests In Mind and Always Available.
over 3 years ago
Best Interests In Mind and Always Available.

Adam was instrumental in both the sale of our house and the purchase of our new home. I honestly felt he had our best interests in mind and was always available to answer questions. I wouldn't hesitate to recommend him to anyone looking at selling or buying.

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Seller review
Process and Professionalism Top Notch
over 3 years ago
Process and Professionalism Top Notch

James was really professional from start to finish. He supported us through the whole process which was protracted in the current market. He and the broader team was responsive and transparent throughout the process and kept me up to date with all developments. I would highly recommend James around the Mt Eliza area, his knowledge of the market is outstanding and as I mentioned his process and professionalism is top notch

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Professional, Exceptional and Trouble Free.
over 3 years ago
Professional, Exceptional and Trouble Free.

If you are looking to buy or sell, we would highly recommend Adam for a professional property transaction, he has been exceptional with our two transactions that have been trouble free and a pleasure to transact. Thank you Adam.

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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