Our profile

Our reviews

  5  
811 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
Was this helpful?
Seller review
A team effort led by a true professional.
over 4 years ago
A team effort led by a true professional.

James presented well, was friendly and professional. He gave us confidence in him to act for us as he explained everything in easy to understand terms. James leads a team of exceptional people, including John and Ronnie. Could not fault any of their dealings with us and we are thankful we selected him as our agent.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Great service easy to deal with
over 4 years ago
Great service easy to deal with

Jamie and his team do a excellent job and go above and beyond, Great results and service

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Best agency for the peninsula
over 4 years ago
Best agency for the peninsula

James, Ronnie and team did a great job. Local knowledge, excellent marketing and great attitude combined to make impact the right agent for us

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Incredible agent and team
over 4 years ago
Incredible agent and team

James and his team were so easy to deal with and every aspect of their advice was spot on. Highly recommend!!

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Master of the Peninsula
over 4 years ago
Master of the Peninsula

James was fantastic in selling my Mt Eliza property. Along with his team, Ronnie and John, they were friendly, knowledgeable, accessible and kept me in the loop every step of the way. James definitely knows the area like no other, and I would highly recommend the team to sell your property if you’re looking for an honest real estate agent. Thank you for everything guys, you made the process very easy.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Highly Recommended
over 4 years ago
Highly Recommended

We feel totally satisfied with our decision to have James Merchan represent us as agent to sell our house , his knowledge of our local market was key to us getting a result that was undeniably satisfying . James carries and conducts himself with the utmost professionalism and care. Five star treatment from James and his team at Impact . Thanks

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Fantastic Result During Challenging Lockdowns
over 4 years ago
Fantastic Result During Challenging Lockdowns

Selling your dream home is incredibly emotional, so for us, selecting the right agent was paramount. James oozed professionalism from the moment we met him and was a wealth of local area knowledge. Our campaign was tricky … with marketing held off for Melbourne Lockdown 5.0 and then open for only a few days for private viewings before we were locked down again. But James and the Impact Team worked tirelessly before and after hours to help with negotiations and delivered us a fantastic result. His manner throughout was honest and straightforward, and the whole process with him was smooth and efficient. If you are considering an agent in the Frankston South, Mount Eliza or anywhere in the Mornington Peninsula then James Merchan is your guy!

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Highly Recommend!
over 4 years ago
Highly Recommend!

Working with James, Deb and the team at Impact Realty was a seamless experience. Selling my investment property I was expecting some difficulties, but the team were so professional and friendly - navigating the process with ease, which also saw fantastic feedback from the tenant. The communication was timely, always kept up to date and happy to help in anyway they could. Very happy to recommend!

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Fantastic agent, lovely bloke.
over 4 years ago
Fantastic agent, lovely bloke.

James made me 400k in 2 years. He said he would get me X for my property and in 2 weeks he did. I found him to be an honest bloke when I brought a property from him so used him to sell, glad I did and I only use him for anything property related on the peninsula. Absoloute a 5 star

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Fantastic service all round - highly recommend
over 4 years ago
Fantastic service all round - highly recommend

James and the team are a pleasure to deal with. James’s market knowledge is vast and so the sale of my house was easy- one open and 4 offers. Ronnie’s knowledge and professionalism with a kind level head was a joy to deal with. The easiest and most pleasent experience when selling your home In what was very emotional circumstances. Couldn’t recommend James and the team more.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Professional and Personable Agent
over 4 years ago
Professional and Personable Agent

We had a very positive experience with James and would use him again. The only negative comment we have is about the level of professionalism of his assistant with some mistakes that were frustrating at the time.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Great experience
over 4 years ago
Great experience

Selling or buying property is one of the biggest and stressful things many people do in life. I've never experienced a smoother transition than with James and his team. Highly recommend Impact

James Merchan

James Merchan

  5   (386 reviews)
505 - 516 of 811
Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
What information would you like?
© 2026 RateMyAgent