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  5  
811 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Seller review
Fantastic!
over 4 years ago
Fantastic!

James and his team are tge best local agents by far.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
All we could have asked for
over 4 years ago
All we could have asked for

The team at impact were sensational in every aspect of our sales experience. Highly recommend them

James Merchan

James Merchan

  5   (386 reviews)
Seller review
89 Winona Road Mt Eliza
over 4 years ago
89 Winona Road Mt Eliza

James and his team at Impact Realty are true professionals. We had a seamless experience from day one with a sale completing after a month campaign. He managed our expectations well and was in regular contact. We recommend him for any sale campaign as he really knows the local market and is a great communicator

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Local Knowledge second to none.
over 4 years ago
Local Knowledge second to none.

Having purchased prior to selling we needed an agent that would hit the ground running. Within a matter of days we had the property on the market and our first prospective buyers through prior to the first advertised opening. Within 48 hours of being on the market the property sold above our expectations. We put this success down to James's intimate knowledge of the Mount Eliza area and being well connected to potential buyers. Great support team as well!

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Highly recommend James!
over 4 years ago
Highly recommend James!

From a buyers perspective we have really liked working with James and his team at Impact. We always felt like James provided us with honest and valuable feedback when we were making offers, and were so glad we finally purchased through James! Everyone in his team have been a delight to work with from prompt responses, to going over and beyond in setting appointment times for viewings that suited us, even waiting in the rain for us! We would 100% recommend James and would definitely sell with him in the future, not only is he a great real estate agent but he is really personable and great to have a chat with!

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Wonderful to Deal With
over 4 years ago
Wonderful to Deal With

Adam was wonderful to deal with. Always kept us in the loop and was prompt at returning calls.

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Seller review
Professionals
over 4 years ago
Professionals

James leads a great team. I would like to express my sincere thanks to John for his commitment to sell the property, his friendly manner, availability and willingness to answer any questions I may have had (yes, I do like you John :) ). Also, a very big thank you to Ronnie who went an extra mile in helping me to present the property for sale and later with the sale itself. Ronnie, you're the best :) It was a pleasure to deal with you.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Selling with a Professional Agent
over 4 years ago
Selling with a Professional Agent

We were very happy with the support & professionalism of James & his team. In particular, John was a great communicator & ensured that the sale went to plan, achieving the price we wanted & doing this in a short space of time to avoid unnecessary stress to us. We will definitely use them again to sell our property when needed.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Great experience buying in Mount Eliza
over 4 years ago
Great experience buying in Mount Eliza

Professional experience buying a home in Mount Eliza through Impact Realty Group with James and the team. They made every step of the process clear and easy to understand, and were very responsive to every question we had.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Very good experience
over 4 years ago
Very good experience

Firstly, James achieved the result we were looking for, but just as importantly he didn't ever feel pushy, he guided us & was available to us throughout the process. He is very experienced, full of knowledge and is aware of current trends. We found James to be very calm, very supportive and would highly recommend him

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Purchase of House
over 4 years ago
Purchase of House

James was very helpfull with the process signing the on line contracts and the communication between vendor and myself was respectful and no pressure taking to account the covid related obstacles

James Merchan

James Merchan

  5   (386 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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