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Our reviews

  5  
811 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Seller review
Fabulous Team
over 4 years ago
Fabulous Team

We were extremely happy with James and team as agents. They were highly organised, communication was easy and efficient and we were thrilled with the result they achieved. We won’t hesitate to use Impact again in the future.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
A joyous company to deal with!
over 4 years ago
A joyous company to deal with!

James and his team were amazing! As a first time buyer they were so helpful and engaging. If it weren’t for them we may not have got as far as we did. All my conversations with them were helpful and transparent. For a small company I would never hesitate to use them again and recommend them to anyone! Thanks A!

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Very good follow up and feedback
over 4 years ago
Very good follow up and feedback

Janes was great at communicating and keeping in touch .he answered all questions that I had promptly and honestly

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Fantastic off market home sale
over 4 years ago
Fantastic off market home sale

James and his associates were fantastic in all there dealings and we obtained an outcome which was great for us especially being off market we would recommend James to anyone great work crew

James Merchan

James Merchan

  5   (386 reviews)
Seller review
A highly recommended firm.
over 4 years ago
A highly recommended firm.

James delivered great advertising, terrific auctioneer & a great result.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Well executed house sale
over 4 years ago
Well executed house sale

Quick satisfactory sale with minimal fuss and great communication throughout. These guys have their finger on the pulse and know the market very well. Extremely professional and helpful. Best estate agent I’ve ever dealt with.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Excellent Experience
over 4 years ago
Excellent Experience

Having bought and sold a number of properties on the Peninsula over the years we know what we like in an agent and James met them all from day one. His communication is second to none which for us is most important (besides obviously achieving a great result). His team especially Ronnie was an absolute pleasure to deal with. Thank you for a flawless transaction and just being great people.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
excellent service and result
over 4 years ago
excellent service and result

Couldnt recommend James and his team more highly to anyone thinking of selling their property

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Vendor’s Agent
over 4 years ago
Vendor’s Agent

James delivered fully on everything he said he would. His projections re price range and time to sell were spot on, showing his market knowledge and honesty. We felt 100% confident that he would do his best by us and under his guidance, we were able to sell in 24 hours.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Fantastic service!!!!
over 4 years ago
Fantastic service!!!!

James and Nikki were fantastic from the first moment we walked into our new house. They were both warm and friendly and very knowledgeable about the area which helped a lot. I would highly recommend using James as an agent.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Very Professional and Helpful
over 4 years ago
Very Professional and Helpful

James and Ronnie were so helpful and professional throughout the selling and follow up of selling our home. I would strongly recommend them to anyone. They took away any stress involved with the process of selling of our home

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Excellent Result, Awesome Service
over 4 years ago
Excellent Result, Awesome Service

James and the team at Impact RE did everything they said they'd do. Just faster and better. If you are planning to sell your home, go and get James' advice - it will help you achieving a better result.

James Merchan

James Merchan

  5   (386 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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