James was one of the most pleasant, approachable and professional agent that we have ever met during our house hunting adventure. We were highly impressed with him and his team at Impact too, being very helpful and efficient during the inspections, purchase and administration process. Thank you so much James! We will definitely recommend you to our contacts.
James Merchan
After our first meeting with James we knew we selected an outstanding Agent. Their knowledge of the Frankston South market and surrounding area was faultless. John and Ronnie were seamless with communication in all aspects of the sale providing high quality updates during the sale process. The Impact team certainly exceeded our expectations and would highly recommend them.
James Merchan
James and John Merchan have been brilliantly professional during the whole sales process. Swift response to our queries and friendly service were vital to our pleasant experience. Could not be happier !
James Merchan
Adam is very friendly, straightforward, honest person with great professionalism. His support and understanding from the beginning to end of our sale was exceptional. He is very responsive and communication throughout the process was excellent. We would highly recommend him for any real estate needs.
Adam Hanley
Ben made our experience selling our home so positive we sold within days with a amazing price outcome. Communication was so fantastic. Ben was so approachable and informative throughout the whole process , We couldn't recommend him more!
Ben Cadd
If you want to sell your house quickly without too much fuss talk to Adam. We got an offer with the price we wanted after the first inspection. He knows what he is doing, he keeps you updated about every step in the process and doesn’t need to be micromanaged like other agents The bonus he is very easy to deal with and very approachable Excellent work Adam. Wish you more speedy sales.
Adam Hanley
Adam was great to deal with from the first time we met him. He was realistic (which we loved!!!) and very knowledgeable about the area. We found Adam to be wonderful at communicating too, always happy to take our calls.
Adam Hanley
When we first discussed the potential sale of our long term family home in Seaford, Ben was able to provide us with up to date market information and patiently describe what to expect with the sales process. Understanding our apprehension and anxiety of decluttering and presenting the house for market, Ben was able to utilise his buyer network to execute a quick and stress free off-market sale. We would strongly recommend Ben to anyone looking at selling, as his calm and reassuring nature was greatly valued by us as we took the steps to sell. We were extremely happy with the result and can now look forward to our next chapter. Thanks, Ben
Ben Cadd
Ben and his staff acted very professionally with the sale of my house and as a result, their services got the best possible out come for me. Thanks very much Ben and staff.
Ben Cadd
Adam did an amazing job in selling my property, especially during difficult times during Covid. He was professional in his approach and alleviated any stress my wife and I had about the whole selling process. He always kept me up to date with the whole process, and provided accurate and insightful outlook on the entire property market, specifically around the Frankston Sth area. He negotiated a great deal for my sale and would highly recommend using Adam for any future real estate needs.
Adam Hanley
Communication outstanding, professional service and excellent knowledge of the area. All staff have been wonderful to work with and delivered at a quality level.
James Merchan
We can not heap enough praise on James and his Team for the Hard Work and Effort that they put in to find us our Perfect Home. Although it took them 6 months from Start to Finish to find the home that ticked ALL of our boxes, at no time did we lose faith in their Professionalism, Friendliness and Kindness in finding us exactly what we were looking for. My Wife and I now feel (and know for a fact) that we have made new life long friends with James and his incredibly knowledgeable Staff. They made us feel that we were never any trouble (even though we hounded them every second day), and that they had all the Time and Patience needed to look after a couple of 73 year old's. We recommend them to one and all for any Property requirements on the Mornington Peninsular. Thank You again for doing such a great job for us. What a wonderful Family Business that you are. Very, Very Happy Clients. Andrew & Jan Nicou.
James Merchan
