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Our reviews

  5  
811 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Seller review
Excellent process
over 4 years ago
Excellent process

Process from the start with Impact was easy, very straightforward. Regular contact was maintained throughout. Happy with the service and outcome. A great team at Impact!

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Excellent job
over 4 years ago
Excellent job

James single handedly pushed prices of properties and land to levels which reflect the location, beauty and lifestyle that previously only the local community knew about. The drive, focus and faith of his real esate knowledge is what puts him above other agents. Couldn't recommend him enough. He and I, have together made 12 local transactions in just over 12 months. Best agent I've ever had.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Sale of family home in Seaford
over 4 years ago
Sale of family home in Seaford

From the first time Ben met with the family to discuss the sale of the family home. We found him to be excellent with his customer service and the advise given to us to help increase the potential sale of the house which lead to a excellent outcome. We could not be more happy with what he achieved for us and his excellent communication and sales expertise was outstanding. We would strongly recommend Ben to anyone wanting to sell their home.

Ben Cadd

Ben Cadd

  5   (37 reviews)
Seller review
Great agent and great result!
almost 5 years ago
Great agent and great result!

James was fantastic to deal with from start to finish. He is down to earth and knows the market inside out. We were concerned about our sale due to covid restrictions but he and John got us a great result above our expectations with a really quick turn around! Thank you for everything!

James Merchan

James Merchan

  5   (386 reviews)
Seller review
The best!!!
almost 5 years ago
The best!!!

Far exceeded all of our expectations. The entire team were lovely to deal with and we got the best price for our property. We will sell with James and team again. Thank you so much.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Genuine and honest
almost 5 years ago
Genuine and honest

I listed my property in Mount Eliza with Impact Realty. James attended to my needs with honesty, integrity and a sincere approach to delivering the best outcome possible. He offered professional advice re the sale. There were constant updates from James for each inspection with full commentary and advice. His team were very attentive and professional. Final sale took place with care and friendliness. Happy with the result and exceptionally happy with the fees and charges. Recommend James and his staff to anyone wanting to sell or buy.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Professional and very knowledgeable
almost 5 years ago
Professional and very knowledgeable

Simply the best, better than all the rest. What more can I say? The team at Impact Realty Group. Mt. Eliza James, John, Ronnie and Nichola were amazing . Professional, helpful and supportive as we were dreading downsizing our home. They started immediately and within 10 days had first showing (off the market) and it was sold. We were very happy with our price. John was absolutely fantastic. No question was too big or small. He patiently and politely answered all our concerns and certainly put us at ease. We very happily sing their praises because they are. SIMPLY THE BEST

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Excellent service
almost 5 years ago
Excellent service

Friendly, professional and highly recommended.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Easy person to deal with
almost 5 years ago
Easy person to deal with

Good communicator and has a wealth of knowledge

Ben Cadd

Ben Cadd

  5   (37 reviews)
Seller review
Excellent agent
about 5 years ago
Excellent agent

We chose Ben Cadd from Impact Reality to be our agent on the recommendation of a friend. Ben handled every aspect of the sale for us which was not an easy task as we had tenants in the unit. He organised the open inspections and made sure the tenants were not inconvenienced during that time. His professionalism and communication dealing with agents, tenants and ourselves was fantastic. We were very pleased with the result of the sale and would have no hesitation in recommending Ben to any prospective buyer or seller.

Ben Cadd

Ben Cadd

  5   (37 reviews)
Buyer review
Professional and outstanding customer service
about 5 years ago
Professional and outstanding customer service

Callum's knowledge of the local and surrounding market is exceptional. His information was accurate and timely. His approach is highly professional and he was by far the most reliable agent we dealt with.

Callum MacPherson

Callum MacPherson

  4.9   (532 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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