Our profile

Our reviews

  5  
811 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
Was this helpful?
Seller review
Great expert knowledge of the local area and current markets
over 5 years ago
Great expert knowledge of the local area and current markets

James & Deb are a one stop shop. From the initial meeting you feel content and comfortable with such a big decision of buying and purchasing, rest assured you are in great hands. Would recommend this agent to anyone!!

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Fantastic outcome
over 5 years ago
Fantastic outcome

From the first moment we met James, his knowledge of the area and enthusiasm made him the perfect choice for selling our property. Lot 2 I feel we were firm in our expectations and he worked incredibly hard through extremely difficult times to achieve the best result we could have hoped-for. He and his team showed professionalism, honesty and integrity throughout the process. He seems to have an uncanny ability to show true value to buyers in the area and for this reason I believe he is the single greatest asset for the area long term and anyone selling (or buying) locally.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Perfect agent
almost 6 years ago
Perfect agent

Great agent very honest and helpful

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Seller review
Impact Realty
almost 6 years ago
Impact Realty

Adam exhibited tremendous local knowledge and was dilligent in presenting the house in its best lght.

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Seller review
Commitment
almost 6 years ago
Commitment

James and the team at Impact are 100% committed to providing the quality service and experience needed to sell your home! We highly recommend them to anyone considering selling!

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Very happy with the market knowledge and service
almost 6 years ago
Very happy with the market knowledge and service

James and Deb are very professional and knowledgeable. The price that we set based on their advice was spot on. As they predicted, the property sold within 30 days. You can't beat that! Thanks James and Deb

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Purchase and Sale
almost 6 years ago
Purchase and Sale

Deb, James and all the team were amazing. So friendly and helpful they went above and beyond once I had purchased to help me get the sale I needed to secure the contract at very difficult time when Covid19 restrictions had just hit. I highly recommend this agency to everyone...!

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Easy to deal with and good communication
almost 6 years ago
Easy to deal with and good communication

Deb and James were very good at keeping both us and the purchaser informed at all times

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Fantastic Service, would 100% Recommend James and Impact
almost 6 years ago
Fantastic Service, would 100% Recommend James and Impact

Was a pleasure dealing with James with the purchase of our Family Home. With the stress of selling and buying during Covid, James made the process of buying our house easy. He knew before we walked in the house that we would love it as it ticked all the boxes that we were looking for with our move to Mount Eliza. Thank you to James, Deb and all the Impact Team.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Fantastic result
almost 6 years ago
Fantastic result

Adam was knowledgeable about every detail to prepare our house for sale The price he quoted was realistic and achievable he also kept us informed and gave feedback throughout the whole process . He managed to sell in the most difficult week due to COVID 19 when open for inspections were cancelled Whenever we sell again we will definitely get Adam to sell for us He is extremely honest and reliable

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Seller review
Easy and a pleasure to deal with
almost 6 years ago
Easy and a pleasure to deal with

James, Deb and John had a great knowledge of the area and current pricing and achieved a great result even during the tough times of covid. Would i use them again - Yes Would i recommend them - Yes

James Merchan

James Merchan

  5   (386 reviews)
685 - 696 of 811
Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
What information would you like?
© 2026 RateMyAgent