James and his team were extremely helpful in assisting us with our Mt Eliza purchase. Highly recommended.

James Merchan

star   5   (386 reviews)

James was fantastic and worked with my changing circumstances and adapted to the challenges of covid to get me a result. He was great at keeping me up to date and communicating with me and I felt I could really trust James to advocate for me and be honest and clear. Would highly recommend James and the Impact team.

James Merchan

star   5   (386 reviews)

We met James at an open for inspection for a property that wasn’t right at all for us. He took the time to chat to us and then suggested a couple of other properties he had available which he thought might suit us more. One of them wasn’t on the market but he arranged a private inspection for us and we loved the home and went on to buy it. James is a great communicator, really listens to what it is you’re looking for and makes recommendations based on that. He also responds quickly to any queries. He was fantastic with liaising with the seller for us as we wanted to buy some garden items from them and with facilitating our pre settlement inspection during COVID. Clear he’s very knowledgeable about the market in mount Eliza and has a good mix of properties. If you’re looking to buy or sell would definitely recommend getting in touch with him.

James Merchan

star   5   (386 reviews)

James is reliable and honest, I think that's all you need from an agent!!! He made the entire process smooth and easy :)

James Merchan

star   5   (386 reviews)

Great knowledge of the house and area with good communication to the buyer. Sold after first viewing A+

James Merchan

star   5   (386 reviews)

We met James from Impact Realty at an open for inspection back in June. It wasn't what we were after but he took the time to talk to us and explore what we were looking for and luckily for us he did. He introduced us to a property that was to be listed in the coming months that ticked all the boxes. James was informative throughout the process and very easy to deal with as our finance took a little longer than expected. We would definitely recommend James and the team at Impact highly.

James Merchan

star   5   (386 reviews)

We had a great purchasing experience with James and Impact Realty Group across a number of properties before we finally secured our new home. James is not pushy, very accomodating and works had to keep you informed throughout the whole process.

James Merchan

star   5   (386 reviews)

I couldn't be happier with my selling experience thanks to the professionalism, market knowledge and dedication of James Merchan from Impact Realty Group. The process was made effortless and stress free. I can't recommend James enough – his passion for the industry and great communication skills gave me confidence every step of the way.

James Merchan

star   5   (386 reviews)

James and Deb were professional, friendly, and hard working which achieved the sale of our house during a difficult and complicated time. Living in the area, James has a profound knowledge of the Real Estate market in Mount Eliza which aids his ability to provide his clients with helpful suggestions in order to facilitate a satisfactory sale or purchase.

James Merchan

star   5   (386 reviews)

Big thank you to James and the Mt Eliza Impact team, James was a pleasure to work with, easy to communicate, understanding of our requirements and delivered a fantastic result, highly recommend,

James Merchan

star   5   (386 reviews)

James had a fantastic understanding of the property and the terms/conditions that were acceptable by the vendor and worked to understand our own challenges/requirements. He was able to streamline the negotiation process striking an agreement that worked for both parties. Secondary inspections were promptly arranged and professional building inspections where handled on short notice without any fuss.

James Merchan

star   5   (386 reviews)

James and Deb helped sell our home with great success. James's original valuation was spot on. He communicated well and offered valuable advice in relation to marketing and processes. Although it was an unprecedented time for all, the whole impact team worked respectfully and conscientiously to both us and the buyers to enable a safe environment without compromising access and the overall objective. We are delighted with the result and can't thank James and his team for all of their hard work.

James Merchan

star   5   (386 reviews)