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Our reviews

  5  
811 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Seller review
Adam is a very skilled and professional agent.
over 5 years ago
Adam is a very skilled and professional agent.

Our experience with Adam has been very easygoing yet highly professional. We were very confident that Adam could close a sale for us and he did. We are grateful for his help and advice and would recommend him in the future. Thanks Adam for your hard work and friendship.

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Seller review
A professional precision organisation
over 5 years ago
A professional precision organisation

From the start to the end of the sales process everthing James,John & their team said they would organise they delivered. We were blown away by the amount of potential buyers the guys arranged to inspect our home and after only 3 days our home was sold well over our expected price If you want a team that is committed to you the vendor we would not hesitate to recommend Impact Realty

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Great, Honest Agent!
over 5 years ago
Great, Honest Agent!

Dealing with John to buy the property was great. He was very helpful and went above and beyond to do everything for us. Couldn’t recommend him highly enough.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Genuine and Honest
over 5 years ago
Genuine and Honest

James and his team were honest, genuine and easily to approach about selling our home. The sale of our house was quick and efficient and we received a great result. We would highly recommend James and John.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Honest, straightforward and easy to deal with.
over 5 years ago
Honest, straightforward and easy to deal with.

Having been looking in the area for 12 months we had visited a lot of houses and dealt with a lot of agents - James was very easy to deal with at all stages, honest in his appraisal, responsive and clear in his communication and efficient in all aspects of the sale. We felt throughout the whole process that we could trust what we were being told.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Mount Eliza sale - Only "The Best"
over 5 years ago
Mount Eliza sale - Only "The Best"

We tried to sell our Mount Eliza home earlier this year without success, although James did everything he could to achieve a result. He advised us that our home would appeal to a wider market if we undertook some renovation (this home was pretty much still in the 70's) and after re-listing in October, our home sold for the price we were looking for. James and his wife Deb are professional and very pleasant agents to deal with. They coped with the challenging restrictions of Covid lockdowns and still managed to sell our home in record time. We would have no hesitation in recommending them as "The Best" realestate agents for The Peninsular.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Integrity and honest
over 5 years ago
Integrity and honest

James honoured his word and delivered. Highly recommend James and his team.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Amazing customer service
over 5 years ago
Amazing customer service

We loved working with James on the sale of our home. I say that as he kept us informed throughout the whole process. He knew the market we were selling in extremely well and was able to give sound advice in the midst of uncertain times with Covid restrictions in place. He and his team were able to take the emotion and stress out of the process. We will definitely be using James and Impact realty again in the future. Can't recommend them highly enough.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Credit to the Industry
over 5 years ago
Credit to the Industry

Buying property can be a nerve racking time. James whole heartedly provides a comfortable approach, confidentially assists in what you’re looking for, is knowledgeable in all facets of the industry and ensures a smooth transaction from first meeting right through to the end. James is certainly your go to agent!

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Professional and courteous
over 5 years ago
Professional and courteous

We had no hesitation in working with Ben to help us sell our home. His calm and reassuring nature helped guide us through the process, and we could not have been any more pleased with the fantastic result we achieved. Being able to utilise Impact’s large network of buyers allowed us to sell quickly and seamlessly and now we can look forward to our next adventure. We will gladly and willingly recommend Ben’s services to any future vendors.

Ben Cadd

Ben Cadd

  5   (37 reviews)
Seller review
Professional, amiable and knowledgeable
over 5 years ago
Professional, amiable and knowledgeable

James and the team were extremely helpful in navigating the challenges of selling a property during covid restrictions. I would not hesitate to recommend their services.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Informative ,helpful and honest James
over 5 years ago
Informative ,helpful and honest James

Working with James was a rare experience! He was helpful and outstandingly honest with us not to mention his dedicated attempts to satisfy our needs.Thanks James!

James Merchan

James Merchan

  5   (386 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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