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Our reviews

  5  
813 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: reliable, responsive, friendly, supportive, honest, clear communication, local expert.
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Seller review
Highly Recommend!
almost 7 years ago
Highly Recommend!

I highly recommend James and won’t hesitate to use him again in the future. He made everything simple and easy to understand. He knew exactly how to market our home and who to market it to and that resulted in a very quick sale.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Look no further...James is simply the best agent on the Peninsula.
almost 7 years ago
Look no further...James is simply the best agent on the Peninsula.

After months with another agent and getting nowhere, we took a leap and changed agents. James had our property sold in 3 days...at a fantastic price in a challenging market. James and Deb knew exactly how to market our property to its full potential which resulted in a successful, timely sale. I have no hesitations recommending James and Deb for anyone considering selling their property.

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Professional and reliable.
almost 7 years ago
Professional and reliable.

We had experience dealing with James and Deb through the purchase of our new home. They were both friendly, knowledgeable and helpful. They kept us informed through regular communication and guided us on process given it was our first Australian home purchase. The whole process was seemless. They gave us a warm welcome to the area and shared a lot of local knowledge with us.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Professional
almost 7 years ago
Professional

Rarely does one find a Real Estate like Adam Hanley. I found Adam a person of high integrity and very professionalism. I was impressed with how he worked to successfully sell my home, there was no unessary palaver meaning the process, for me, was stress free. He is a true professional I could have confidence in. Kathy

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Seller review
Understanding from start to end !
almost 7 years ago
Understanding from start to end !

Having lost my mother recently, I was given the difficult task and responsibility of selling her property Step one, was finding an agent that was understanding, professional, knowledgeable and I could most importantly.. trust. Adam proved to be all that and more. He was always prompt in responding to questions or concerns I had. I have no hesitation in recommending Adam, he went beyond making the experience just a "transaction". Thank you.

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Seller review
Robyn and I have known Adam for a number of years and always found him to be polite and courteous
almost 7 years ago
Robyn and I have known Adam for a number of years and always found him to be polite and courteous

We chose Adam from impact reality to sell our home because of our previous encounters. He listened to our selling brief which was of a private and personal nature then followed it to the letter. He communicated with the purchasers and us and kept both parties up to date with information. When an offer was made he provided current local area sales data to confirm that the offer was acceptable. He also further negotiated the price with the purchaser and followed up with documentation in a timely manner. Adam always appears to love his job and it showed through his commitment to our sale.

Adam Hanley

Adam Hanley

  4.9   (130 reviews)
Buyer review
Excellent experience, Highly recommend James Merchan & the team at Impact Reality Group Mount Eliza.
almost 7 years ago
Excellent experience, Highly recommend James Merchan & the team at Impact Reality Group Mount Eliza.

We are extremely grateful to James Merchan and the team at Impact Reality Group Mount Eliza for their professionalism and high level of care through the entire process of purchasing of our newly acquired property. James and the team were extremely helpful and knowledgeable across all aspects of the purchase. As we are not currently living on the Peninsula their local knowledge of Mount Eliza was greatly appreciated. Impact Reality were approachable, transparent, considerate, great communicators and maintained exceptional patience where other may not have been as understanding. I highly recommend James Merchan & the team at Impact Reality Group Mount Eliza. https://www.impactrealtygroup.com.au (03) 9787 7308

James Merchan

James Merchan

  5   (386 reviews)
Seller review
SOLD IN A FLASH
almost 7 years ago
SOLD IN A FLASH

Deciding to sell the family home is such a huge decision. Firstly and most importantly is choosing the right agent. This choice for us in the end was an easy one. On our initial meeting with James no false promises were given, just honest facts in todays ever changing market..which as sellers it was much appreciated. Both Deb and James from Impact Reality Group Mt Eliza where and are a delite to deal with....selling our house in Mt Eliza Off Market within days. Cheers Karen & Pete

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Great Service
about 7 years ago
Great Service

James, Deb and Marie were very helpful and wonderful to work with. Couldn’t of asked for a better real estate team!!

James Merchan

James Merchan

  5   (386 reviews)
Buyer review
Review of sale
about 7 years ago
Review of sale

Couldn’t recommend James and deb enough, very professional, very helpful for me and my partner buying our first house together and so friendly.

James Merchan

James Merchan

  5   (386 reviews)
Seller review
Great Experience
about 7 years ago
Great Experience

James, Deb and Marie of Impact Realty were a fantastic team to work with. They provided great research about the market prior to the house going up for sale and ensured that I was informed about market trends throughout the process. They were fantastic to communicate with, always touching base and were happy to answer any questions I had along the way. Thank you Impact

James Merchan

James Merchan

  5   (386 reviews)
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Impact Realty Group Mount Eliza | Frankston
Contact Impact Realty Group Mount Eliza | Frankston
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