James and his wife Deb sold our very first home / small unit. James was approachable and knowledgeable, and confident. Both James and Deb worked hard to keep us constantly updated with buyers and interest, as well as being able to make us feel at ease throughout the process. Selling your first home is never easy, but with Impact we felt the support and communication were genuine from start to finish.
James Merchan
James and his team did a wonderful job marketing and selling our home. He and Deb are a great team. They kept us informed at every hurdle and made sure we felt comfortable in the decisions that were made regarding price, marketing and dressing the home. I would recommended him to any prospective buyer or seller.
James Merchan
James and Deb were very professional and knowledgeable regarding the house and the area.
James Merchan
Thanks to James at Impact Realty we were able to purchase a beautiful home in the area we were hoping for the right price! Thanks to James, Deb and team for their professional support through this process.
James Merchan
James & Deb were extremely proactive and worked productively to achieve a good result for the client. The open houses were conducted well and prospective purchasers were always promptly followed up. I would have no hesitation in recommending them to other prospective vendors.
James Merchan
James went of his way to meet me at property we purchased on a Sunday , and was very impressed with his & Deb’s promptness & help during the purchase. Any questions or issues had were straight on to it & highly recommend these agency. 👍👍
James Merchan
Impact realty got us a higher price on our house than we had expected. They had a great understanding of the market and were able to make the process of selling happen quickly and smoothly. All staff we had contact with were professional & knowledgeable - we had no problem getting any question or query answered. Additionally, Impact realty were able to work flexibly around our busy household which made the selling process far easier.
James Merchan
James recently sold our investment property for us. We found James and Deb terrific to work with. They were very knowledgeable, regularly kept us up to date, communicated well with our tenants and made the whole process so easy for us. They were a pleasure to work with and I would highly recommend James and the team to others.
James Merchan
We just bought our first home in Australia through James. We dealt with James, Debs and John. All of them were a pleasure to deal with. Very knowledgable and accommodating when we wanted viewings etc. Great communication between everyone throughout the process. Would highly recommend them. They offered the personal touch which you don’t get with other companies.
James Merchan
Having met James over 12 months ago while browsing for a potential new home, we appreciated the time and care he invested in developing a relationship with us. When the time came to sell our home, we found him and Deb realistic and knowledgeable with their sales strategy and price expectations. They were proactive with buyers, very available to us and communicated transparently every step of the way. Our home sold quickly (and painlessly) at a price we were very happy with and I would (and have) recommended James and Deb wholeheartedly.
James Merchan
I highly recommend James and won’t hesitate to use him again in the future. He made everything simple and easy to understand. He knew exactly how to market our home and who to market it to and that resulted in a very quick sale.
James Merchan
After months with another agent and getting nowhere, we took a leap and changed agents. James had our property sold in 3 days...at a fantastic price in a challenging market. James and Deb knew exactly how to market our property to its full potential which resulted in a successful, timely sale. I have no hesitations recommending James and Deb for anyone considering selling their property.
James Merchan
