This was a first time property lease for myself and my partner, we felt supported through the rental experience. It was a little hard at times too get in contact with someone to check in with our application process. Once we were accepted, we were guided very smoothly through the rental process. We had a very informative video to watch before being handed the keys and a clear hand book was given too us for follow up questions. Would definitely recommend Xceed on their efficiency.

Xceed Real Estate

star   4.9   (781 reviews)

Karen was amazing and believe me when I say she had to put up with some unbelievable phone calls of what went wrong again as I was trying to do “a small renovation to spruce up my rental property”. Her support and encouragement during this time was very reassuring and had my house rented after the first home open. Leonie was never far away if Karen wasn’t available. Highly recommended! Thanks ladies.

Xceed Real Estate

star   4.9   (781 reviews)

Thanks to the Xceed team especially Lauren, Leonie and Petyr for both managing and letting out my rental property. Thanks team!

Xceed Real Estate

star   4.9   (781 reviews)

I've never dealt with such a terrible real estate agent. Since having moved in, I haven't had one single maintenance issue resolved even forcing me to move into my living room because maintenance issues weren't resolved. When I would notify the property manager Dasha Chugueva, every single time she would say "it wasn't there when I did the inspection" insinuating that I was the one to damage things or I was lying. The cleanliness of the apartment was not up to standards, with walls not even attempted to be wiped down. I raised this with Dasha and she demanded I provided photo evidence because again "it wasn't there when she inspected it." I happily forwarded the photo evidence she requested to prove that I was not lying and that she had obviously done a terrible inspection. I had no response back. I was first dealing with Steve then got handed to Dasha and then handed to her assistant Chloe Della-Vedova who I was advised was going to be my first point of contact which then changed back to Dasha and then Shannon Thomson. Shannon did help as much as she could. But the amount of people I had to deal with was ridiculous and very confusing. Mind you these changes happened all within 2 months. Dasha was absolutely NO help at all and did not even respond to some of my emails. To top it all off, I received a insincere email stating that they've made a decision to "cease our management of this property and hand it to owner" with no explanation at all. The email continued to say "pleasure to work with you over the last 9 month" even though I haven't even been living in the place for 3 months, so it's obvious that it was a copy and paste from a previous email. And no explanation was given on the numerous maintenance issues that are still to be fixed in the apartment. No help was given but they still demand full rent even though I live in an apartment that is not fully functioning. Completely unprofessional and the worst property manager I have dealt with.

Xceed Real Estate

star   4.9   (781 reviews)

Superb experience from start to finish. The comms throughout has been exceptional. Thank you

Xceed Real Estate

star   4.9   (781 reviews)

As a first time landlord, Rhiannon was amazing at helping me navigate the ins and outs of the process and incredibly informative. She was always available to help me understand things throughout the process. On the leasing front - Steve was very proactive in making sure we got a tenant and always kept me up to date on how things were looking. Overall a very professional agency, well priced and highly recommended.

Xceed Real Estate

star   4.9   (781 reviews)

I absolutely appreciate all that has been done by Steve from your leasing department, also kept me informed and i believe worked very hard, this i appreciate, however, my property manager, Catherine Jansen who no longer is with you did me a dis service if she had of done her job properly i would not have lost a potential tenant and my property would not be vacant all this time, i have lost a considerable amount of money as she did not do the right thing, very disappointing, her attitude to the people that kept her employed left a lot to be desired, i was at the point of taking my unit away from your agency, very glad she is not there any more.

Xceed Real Estate

star   4.9   (781 reviews)

great service and nice place

Xceed Real Estate

star   4.9   (781 reviews)

All the formalities to move into a property well organised and paperwork simple and staff great.

Xceed Real Estate

star   4.9   (781 reviews)

My property renting agent was really good in keeping me informed of what is being done with regard to finding the best tenants of my property.

Xceed Real Estate

star   4.9   (781 reviews)

Based on my experience you guys rocks .. u let us know anything and everything . What’s going on .. well done

Xceed Real Estate

star   4.9   (781 reviews)

An approachable agent with a reasonable email reply time. Really disappointed with the Roaches in the apartment and to have a simple NO for pest control. The attitude is not problem-solving. Now I am renting a place that I don't want to go back. I want to end the lease if possible.

Xceed Real Estate

star   4.9   (781 reviews)