Landlord review
about 4 years ago
Easy and efficient
Ash and Cherish were very efficient and made leasing my property easy. They explained everything thoroughly and I was glad I went through One Agency.
One Agency Port Macquarie Wauchope
Our reviews
179 reviewsacross 14 different locations, showing 12.
Landlord review
about 4 years ago
Prompt & professional
One Agency are efficient communicators and deal with your concerns promptly. It is very reassuring.
One Agency Port Macquarie Wauchope
Landlord review
about 4 years ago
Professional and Excellent Service!
We are happy with one agency handling our investment property, very professional. friendly staff and great Communications.
One Agency Port Macquarie Wauchope
Tenant review
about 4 years ago
We were treated like 2nd class citizens because we were renting. They did not treat us as clients
We rented through One Agency Wauchope from August 2021 to July 2022. We had to take the rental sight unseen due to moving from interstate, and being Health Care Professionals we required a property that was in a area with no ongoing construction, due to the long hours and irregular hours that we worked. This was expressed verbally to Emily ( property Manager) prior to moving to Port Macquarie and accepting lease. We had applied for a rental in Beechwood that was on some acreage and in a quite area, but we were asked to apply for the lease in Ascot Park. Emily verbally guaranteed that even though it was a new estate there was no construction going on near the rental property. When we arrived and walked into property we were hit with construction noise and tradesmen everywhere. There were 2 properties in full construction behind the house. I wanted to cry. The electric garage door did not work, and we had removalists arriving. When I contacted Emily about the garage door she replied " Oh yer it wouldn't work for Ash and I either, Ash had to turn the electricity off and on to make it work" 1. She was not transparent and honest about construction around property 2. New there was a fault with garage door but chose to do nothing about it. The ongoing construction in Gunsynd Chase lasted for our whole lease and is still ongoing, The noise was so bad that I had to notify council and the construction company on many occasions. We had no NBN for months due to the property address not being registered with council. John the Principal of Real estate did nothing to help, and only became aggressive and rude. My husband had to move out of property due to developing respiratory problems, due to construction dust We ended our lease a month early due to construction starting on the same block at front of property and had our driveway consistently blocked by tradesmen. We were charged a break lease fee even though tenants moved in 2 days later.
One Agency Port Macquarie Wauchope
Tenant review
about 4 years ago
Top quality , professional business
Ash from One Agency was amazing. Friendly, reliable , organised and made the whole process so easy and seamless.
One Agency Port Macquarie Wauchope
Landlord review
about 4 years ago
Professional ,Knowledgeable & Easy to deal with
Very happy with the Property Management team at One agency. We cannot fault their Professionalism, service,knowledge & ease of communication!
One Agency Port Macquarie Wauchope
Landlord review
about 4 years ago
Communication & Professionalism
We have now few properties on rental with One Agency Port Macquarie & Wauchope. Ashlee O'Neill takes care of all & I can't say enough about her excellent communication, professionalism, proactiveness & knowledge. She is an absolute pleasure to deal with & always there to help. I will have no problem recommending One Agency to anyone since got back trust after some bad experiences in past with another agency.
One Agency Port Macquarie Wauchope
Landlord review
about 4 years ago
Awesome people
Trustworthy, great in communicating relevant informations, pleasing ability, overall great people to work with.
One Agency Port Macquarie Wauchope
Landlord review
about 4 years ago
Fantastic Property Management!
We had the pleasure is working with Cherish Hobman who came highly recommended to us. She went above and beyond to get the best results for us in a minimum time frame. She was so professional and friendly and nothing was ever a problem. Her lovely demeanour made the experience so much easier and we highly recommend Cherish as a property manager that will look after you and your property and make it a pleas. Thank you!.
One Agency Port Macquarie Wauchope
Landlord review
about 4 years ago
Fantastic Service
We have received nothing but excellent professional service from One Agency in Wauchope. Extremely happy with their attention to detail. Thank you. Greg and Kim Hollis
One Agency Port Macquarie Wauchope
Landlord review
about 4 years ago
Challenging First Lease
Tim and Cherish have been amazing in their efforts to get an application on our apartment across the line. From communicating with the tenant and with us, to taking up the battle with strata managers to fast track approvals, we could not have asked for more of them. Thank you, it would have been far more stressful had they not been on our team.
One Agency Port Macquarie Wauchope
Landlord review
about 4 years ago
Great team
Very professional, efficient that go beyond to take care of everything property related for me.
One Agency Port Macquarie Wauchope
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