Marjorie was amazing to deal with. Responsive, organized and good attention to detail. I feel confident leaving my property in her capable hands to manage as required for the next 12 months.
Aurora Property | Northern Districts
I consider the matter was handled professionally.
Aurora Property | Northern Districts
I’m generally good with their way of sending reports. They are responsive to the email. However there are things to be improved. Communication and management of the tenant expectation was not the way it should be and caused a lot of unwanted stress for me. When a senior agent stepped in we get some good results. Also when renting out, the initial communication was ambiguous and instead of providing facts , I was receiving a vague feedbacks. Eventually that was sorted but I suggest the junior agents to be mentored. Also they should try to optimise the owners costs which is not the case in some occasions.
Aurora Property | Northern Districts
Identify issues and attend to them actively. Communicate well to make sure understanding of the issues as well as the resolution of them.
Aurora Property | Northern Districts
Marjorie Gandra at Aurora Property, Epping is a true professional. She is very pleasant, very diligent, pays attention to detail, seems to make things happen quickly and keeps you informed every step of the way. On her advice I had particular changes made to my unit and it was rented within one week. Marjorie is very conscious of and responsive to market trends, renters' preferences and current laws relating to rental properties. She is an excellent senior property manager.
Aurora Property | Northern Districts
I have been working with Laurice M. from Aurora Property as my property manager for the past three years, and I have been very pleased with her service. Laurice is highly responsive, responsible, and professional. She keeps me regularly updated, is very organised, and provides clear, practical advice. She is also excellent at managing landlord expectations, which makes the whole process smooth and stress-free. Most recently, Laurice and the Aurora Property team successfully helped me secure a new tenant. Their proactive approach and market knowledge were very helpful throughout. Overall, I would highly recommend Laurice M. and Aurora Property to any landlord looking for a reliable and professional property management team.
Aurora Property | Northern Districts
Laurice Morgan of Aurora Property has once again assisted with the leasing of my investment property recently. Having dealt with her over the past 3+ years, I am confident that she is a trustworthy and professional property manager. Laurice consistently keeps me informed through emails and phone calls, and she always makes herself available whenever the need arises. I appreciate her dedication, reliability and the peace of mind she provides in managing my property.
Aurora Property | Northern Districts
Jennifer is an EXCELLENT property manager! She is : a great communicator – all her responses are timely, as are her actions ; proactive – cares about making sure the rental of my property is positive, professional and thorough; sound market knowledge – provides very solid and helpful advice that has been of great assistance for my decision making; maintenance issues are dealt with quickly and efficiently, again with great communication and quality quotes etc, ensuring both the tenant and I get a good outcome. I can’t speak highly enough of her.
Aurora Property | Northern Districts
Michael You has excellent customer service skills and acts professionalism.
Aurora Property | Northern Districts
Daniel and Marjorie have gone above and beyond in expectation a delivered a fantastic result in leasing and managing my property. I would like to highlight Daniel’s impeccable communication skills and thoughtfulness as he delivers on what he says with a clear sense of care for what he does. On one special occasion, he even helped to buy and pass chocolates to someone who helped me to move furniture to my property which was a really nice gesture. I highly recommend and will continue to praise Aurora because of Daniel!
Aurora Property | Northern Districts
I resent being asked to rate every business I ever deal with. I have better things to do with my time. I used to fill in surveys but b otbtired of doing them all the time so now just delete the emails. I'm only completing this to stop you pestering me. I have never heard of 4ate my agent before znd hope I never do again.
Aurora Property | Northern Districts
A broken lease turned my investment property into a non-performing asset losing more than $2,500 per month . Senior Property Manager Ms. Jennifer Chang had a financially secure new tenant in the property within 14 days , quickly returning the property to its productive role with an improved financial yield . I was kept informed at every stage of the evolving process . This was impressive display of Ms. Chang's energy , market knowledge , communication skills and attention to detail .
Aurora Property | Northern Districts
