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Our reviews

  5  
244 reviewsacross 34 different locations, showing 12.
Our qualities as told by our client reviews: hard-working, dedicated, honest, responsive, supportive, local expert, clear communication.
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Seller review
A Master Class in Integrity and Patience—Heath & his team are True Professional
5 months ago
A Master Class in Integrity and Patience—Heath & his team are True Professional

I cannot recommend Heath Dockary and the team at Aurora Property highly enough. As Sales Director, Heath brings a level of expertise and market insight that is second to none, but it is his genuine heart, patience, and unwavering dedication that truly set him apart. After a dedicated campaign in an extremely challenging and difficult market, Heath secured a great result for us. He pulled together a deal with a buyer at the absolute final hours, right before our scheduled auction. Selling a property in tough market conditions can be an incredibly stressful process. However, Heath’s tireless work ethic, calm resilience, and patient guidance over the past months kept us grounded and confident. He never lost motivation and genuinely cared about getting the best outcome for our family. His communication was flawless throughout; we felt completely supported every single step of the way. Heath is a master negotiator. When the pressure was on, his decades of experience shone through. He worked around the clock to bridge the gap and close the deal, demonstrating true expertise and professionalism under pressure. Behind the scenes, his support team at Aurora Property was equally phenomenal, ensuring everything ran like clockwork. If you are looking for a real estate agent who has the professional powerhouse skills of a Sales Director, but the true heart, empathy, and patience of a trusted advisor, look no further than Heath Dockary. Thank you, Heath, for your incredible effort and outstanding service!

Heath Dockary

Heath Dockary

  5   (169 reviews)
Seller review
Heath is an excellent, thorough, and reliable communicator.
5 months ago
Heath is an excellent, thorough, and reliable communicator.

We relied on Heath's experience to keep us ahead of the journey we were taking in the sale of our property. It would be fair to say that there were no real surprises throughout the sales process. We feel that this was due to Heath's wealth of experience, his ability to get to know vendor and purchaser alike, and his ability to communicate progress between those parties. It was reassuring to listen to Heath's take on the market and the sale, and to experience the accuracy of his advice. It was clear that Heath maintains a great depth of knowledge and understanding of the market, all the more praiseworthy in these difficult and volatile times. We would certainly recommend Heath to anyone searching for an estate agent.

Heath Dockary

Heath Dockary

  5   (169 reviews)
Seller review
Amazing service
6 months ago
Amazing service

Amazing service, great communication...nothing too hard for her to handle.

Luna Li

Luna Li

  5   (81 reviews)
Seller review
Luna Li is efficient, sharp, and on the ball. I would absolutely recommend her!
6 months ago
Luna Li is efficient, sharp, and on the ball. I would absolutely recommend her!

Luna handled every step of the sale with confidence and expertise, keeping me informed regularly. From marketing the property to negotiating the final offer, everything was seamless. She is very experienced in the real estate market offering savvy, honest advice and insights. Luna is a great communicator and was consistent with regular updates on viewings and buyer feedback. The entire process—from listing to closing—was smooth, transparent, and stress-free. I would confidently recommend Luna's services to anyone looking to sell their property.

Luna Li

Luna Li

  5   (81 reviews)
Seller review
Excellent Outcome
6 months ago
Excellent Outcome

We cannot thank Aurora and especially Crystal Li more for taking us through the process of selling our house and eventually achieving an excellent outcome for us. This is especially so in a soft and challenging market. What typified our experience were: . Marketing our property to the right purchaser segment . Not letting every opportunity, however small, to slip through their attention. . Being realistic of the demanding market situation. . Regular updates to put us at ease at all stages. . Working the crowd/bidders quietly, confidently and efficiently during the Auction process. . Answering any of our concerns even after hours and weekends. We are indeed blessed in selecting Aurora for the project and we wish them well with their business.

Crystal Li

Crystal Li

  5   (155 reviews)
Seller review
Ensuring the best interest for all
6 months ago
Ensuring the best interest for all

Crystal work incredibly hard to achieve a win win for all parties involved in the sale of my property. You can tell that she genuinely cares about the people involved in the process and looks after them.

Crystal Li

Crystal Li

  5   (155 reviews)
Buyer review
I had an outstanding experience working with Crystal while purchasing our family home.
6 months ago
I had an outstanding experience working with Crystal while purchasing our family home.

From the very beginning, Crystal was professional, approachable, and genuinely invested in helping us find the right property. What really stood out was her clear communication and responsiveness throughout the entire process. She took the time to understand our needs, answered all our questions with patience, and kept us informed at every step, which made what can often be a stressful process feel smooth and manageable. We’re truly grateful for her guidance and dedication, and we couldn’t be happier with our new home. I would highly recommend Crystal to anyone looking for a reliable and trustworthy property agent.

Crystal Li

Crystal Li

  5   (155 reviews)
Seller review
Excellent Service & Communication
6 months ago
Excellent Service & Communication

We had a great experience working with Crystal. She was responsive, hardworking, and communicated clearly throughout the entire process. Her professionalism and dedication made everything smooth. Highly recommended.

Crystal Li

Crystal Li

  5   (155 reviews)
Buyer review
Excellent , easy , professional and informative .
6 months ago
Excellent , easy , professional and informative .

Negotiation was very good - i enjoyed the transparency as a buyer but i also enjoyed the fact she was working with us but at the same time had the sellers best interest in mind always . Always professional all the time . She knew her info because funnily enough I owned a property in the same building and literally across the one I was buying - so that made it very easy for me to form a opinion on the info Crystal provide me .

Kenny Lei

Kenny Lei

  5   (3 reviews)
Seller review
Hardworking agent
6 months ago
Hardworking agent

Luna made the sale happen under difficult market conditions. We appreciated her hard work and regular follow up with buyers. Although price achieved was less than expected, this was due to the tough market conditions.

Luna Li

Luna Li

  5   (81 reviews)
Seller review
Excellent communicator and pleasure to work with
7 months ago
Excellent communicator and pleasure to work with

Kenny was a pleasure to work with. His communication skills were excellent. He was always avaialble and gave fantastic advice and service which I am sure helped me secure the best price for my property. I would not hesitate to recommend him to any potential sellers.

Kenny Lei

Kenny Lei

  5   (3 reviews)
Buyer review
The best of best
7 months ago
The best of best

They were the best agent ever. Kenny communicated really well with the previous owner of the unit I bought. Great support I introduced 2 friends already about this agent!

Kenny Lei

Kenny Lei

  5   (3 reviews)
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