Outstanding communication and service on leasing the property.

Image Property West End

star   4.9   (163 reviews)

I am very happy with the way Image Property handles my properties' day to day and tenant handling related tasks. The market analysis, the guidance about the whole market listing, application sorting and signing of the tenant contract all are so smooth that I don't need to worry about anything. Any manager they put on to handle my properties are great till now. I am with them since last 6-7 years and my experience has been great. Kandace has been taking care of everything related to my properties since nearly last one year and just like earlier managers, she is doing great as well. Thanks for the amazing property management services you guys are providing.

Image Property West End

star   4.9   (163 reviews)

Ian Jung has been our onboarding agent with Image property for a second property, and his service has been excellent again. His communication, due diligence and attention to detail have been fantastic and I highly recommend Ian Jung and Image property.

Image Property West End

star   4.9   (163 reviews)

Professional, always kept us up to date on progress and made sure chose an acceptable tenant

Image Property West End

star   4.9   (163 reviews)

I had loss of rent for about 3 weeks while the renting campaign has started a month ago. Since company had been changing managing agents frequently, it created lack of understanding of owner needs between the agent. It could have been rented earlier but there was lack of communication between agent and the owner. Agent would not pick up calls during this time and it was hard to explain things in email when I wanted to have thorough communication. I wasn’t expecting such a delay to get the right tenant. Upon rejecting few applications, agent then tried to understand what results are we looking for? This could have been avoided by having an understanding before starting the renting campaign.

Image Property West End

star   4.9   (163 reviews)

Kandace made everything really easy. Gave us the confidence that our home was in safe hands. Would recommend to anyone

Image Property West End

star   4.9   (163 reviews)

Kandace couldn't have done a better job leasing the property, all while smoothly handling the vacating tenants. In particular Kandace made the experience 10/10 through: - Expert market advice prior to the listing - Regular communication and updates - A general sense of professionalism that gave me complete confidence

Image Property West End

star   4.9   (163 reviews)

Friendly. Timely replies to queries. Pro-active initiative. Keeps me updated regarding my rental property. Deal promptly and effectively with issues.

Image Property West End

star   4.9   (163 reviews)

Very responsive, and communication was great. Took time to explain everything so i understood, and answered questions with great knowledge.

Image Property West End

star   4.9   (163 reviews)

I’ve had a great experience leasing through them. Communication has always been prompt, clear, and professional. Any questions or maintenance requests have been handled efficiently, and they’ve been approachable and easy to deal with throughout my tenancy. Overall, the process has been smooth and well-managed. I’d happily recommend them to other tenants. ⭐⭐⭐⭐⭐

Image Property West End

star   4.9   (163 reviews)

I have had this unit rented with Image for many years now and have found their service to be first class. Emily has continued this level of service and I would highly recommend Image to any of my friends or colleague. Efficient, honest and attention to detail. Keep up the great work you do..

Image Property West End

star   4.9   (163 reviews)

Really helpful in every aspect, thank you.

Image Property West End

star   4.9   (163 reviews)