We listed in the midst of Covid and the same week that Open Homes were cancelled, despite this , Robbie remained positive and upbeat thru out the whole process. The marketing and video’s that NGU Real Estate do is the best around and we were very happy with it. Robbie showed great interest from the start of my renovation until the end of the sale and was always a text or phone call away. Thanks again Robbie!
Robbie Witt
Matt is a down to earth bloke, professional with his communication and adherence to timings and appointments. Always happy to take our call and would call back if he was busy every time. Went above and beyond to answer our questions.
Matt Hawkins
We initially met Matt as we were working through the purchase of a property with the Avenues at Highfields. From this initial contact we found Matt to be very honest and personable to deal with. He was clear with the process that needed to be followed on the sale of our property and updated us regularly on how things were progressing. To emphasize the service provided to us from Matt was that the actual offer on our house was negotiated on a Sunday afternoon, where Matt had to cut short a golf game on our behalf to manage the offer and then after work made the trip to our house to sign the contract during the week. In addition to the sale of our house, Matt also worked with other members of his team in regards to a property that we wanted to purchase which he personally was not managing. Through all this Matt has been able to effectively sell our property for an agreed price, and assist us in the purchase of a new property in the space of 2 months. This is the 5th time that we have been the buying and selling process of a property which can sometimes be very stressful, and due to Matt's assistance this has been by far the easiest, and least stressful process that we have had to follow. In regards to a recommendation, I would certainly recommend using Matt in any property management process that you need to follow Thanks Craig
Matt Hawkins
Robbie was fantastic. Very helpful as this was our first time selling. More than happy to answer the phone at any time of day and help us with any questions we had no matter how silly the question. Very professional with the whole process from standing behind the photographer making sure the photos were great and up to his standards. And everything before and after open homes. Can’t speak highly enough of Robbie and his team. Safe to say we WILL be using Robbie again to sell all our house.
Robbie Witt
He was always available and answered all my questions Chris has a calm and relaxed personality and guided me seamlessly through the process making it seem less daunting
Chris Edmondson
After finding us our new home before it had actually gone on the market, Matt then found a buyer for our old home even before it had been put on the market. All the way through this process we found Matt to be excellent in his communication with us re keeping us up to date with all activities involves in the purchase of our new home and the sale of our old home. We were very please with the amount of effort Matt put into his job.
Matt Hawkins
All the above & if you had 2 arms it would have been unbelievable. Thankyou , & we will be telling many of our contacts of the great service. You are to be commended. David & Gillian Lowe
Robbie Witt
Chris was wonderful. He was very informative and had great market knowledge. Chris provided great assistance to us during our purchase including providing details about the property etc. We would recommend Chris as an agent.
Chris Edmondson
Robbie was incredibly professional throughout the process of selling our home. His knowledge of where the market was at, at the time was great. Robbie’s down to earth nature and honesty was refreshing. We have now bought and sold with Robbie and we would definitely recommend his services.
Robbie Witt
Most happy to speak on behalf of Matt Hawkins, an Agent we had by association. he was selling the house we purchased. Must admit I have not been a big fan of the Industry, always viewed it as a bit verbose, self serving and the costly for what you get. That opinion for main stream real Estate Agencies has not changed. Additionally I have found most Agents a bit the same, verbose, keen on a sale at all cost and to hell with the needs of the seller and buyer. Many of them are more keen on marketing themselves and not the property. Happy to report Matt has blown that perception out of the water. This bloke is very grounded, open, honest and comes across as a real facilitator with an agenda of win-win for the seller and buyer. Now that is what you want in an Agent. No use one party going away from the deal disgruntled. Now I will admit that some of the buying process was painful but Solicitors and owners were the proverbial thorn in the side, not the agent. We had a number of property viewings and a ton of questions for Matt. The answers were succinct, on point and when it was difficult, he got back to us. Although he was working for the interests of his vendor, you never felt a situation of "this is the property, take in or leave it". Matt was keen to consider you an equal partner in the selling and buying equation. I am keen to engage with thinking and situation aware Agents. It was good that he took an interest in our situation and tailored his responses and feedback to the seller with my needs in mind. At the end of the day, keeping the person on side that is going to spend a gazillion dollars and get you a sale is important. Lastly, when the deal is done, cash is paid and no benefit or gain is apparent you can seperate the good Agents from the average. I called him for favours long after the event and I got the same helpful and engaged response. That rates and is worthy of serious praise. Well done Matt.
Matt Hawkins
Chris is enthusiastic about the sale of our property and always kept me informed of the Process. I would highly recommend Chris and his team to anyone thinking of selling their Property
Chris Edmondson
Robbie and his team offer exceptional customer service across all areas of selling your property.
Robbie Witt
