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Our reviews

  4.9  
505 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, local expert, supportive, well-prepared, friendly, clear communication, responsive.
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Tenant review
Great work
over 1 year ago
Great work

Was a really good experience

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Tenant review
Excellent
over 1 year ago
Excellent

Good communication friendly

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Landlord review
Excellent communication and Easy to deal with
almost 2 years ago
Excellent communication and Easy to deal with

We've been dealing with Petrusma for about 7 years now with two of our investments. They are a knowledgeable company with a fairness for both the property owner and tenant. I would highly recommend them for any future investments that need managing.

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Tenant review
Extremely Professional & Friendly
almost 2 years ago
Extremely Professional & Friendly

I found the team at New Town to be very professional. Their friendliness and polite customer care is beyond exceptional. The girls always deliver on their promises and we're so lovely to deal with. The little touches like "Welcome to your new home" on a little card and a box of sweet chocolates make you feel welcomed and appreciated. I couldn't imagine ever dealing with another agent as the team are brilliant. Thankyou ❤️

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Tenant review
Kind and Professional
almost 2 years ago
Kind and Professional

Zali was simply amazing to deal with. Renting can be daunting, however Zali ensured everything was stress free and organised.

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Tenant review
My experience so far has been great!
almost 2 years ago
My experience so far has been great!

I have just signed the lease to a new property though Petrusma and so far every communication weather it’s via email or phone has been lovely and polite. The few agents I have spoken to have been helpful and fast at responding to any questions or emails I have sent or asked. 10/10 service and communication so far and im definitely excited to be a tenant for this realestate as I feel there will never be an issue with them.

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Landlord review
Highly recommend
almost 2 years ago
Highly recommend

Alex and the team at Petrusma New Town have been fabulous. I highly recommend them for your property management. They are prompt and professional, working hard for me and maintaining clear communication. They will continue to be my first choice for property management.

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Tenant review
Very Professional
almost 2 years ago
Very Professional

I had an excellent experience as a tenant of 29 Susan Parade with Petrusma Property New Town. Communication is always prompt and clear, making the leasing process smooth and hassle-free. The team displayed a high level of professionalism throughout my tenancy, addressing any concerns or maintenance requests efficiently. I highly recommend Petrusma Property New Town for their exceptional service and dedication to their clients.

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Tenant review
Great experience with Property Manager
almost 2 years ago
Great experience with Property Manager

Abby is amazing is deal with. Very professional and friendly. It was an easy and quick process to apply for the property, great communication, quick response on outcome of application.

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Tenant review
New rental
almost 2 years ago
New rental

Friendly staff and very efficient process. Couldn't be happier!!!

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Landlord review
Excellent communications
almost 2 years ago
Excellent communications

Our vacant rental property was leased extremely quickly with an increased weekly rent. Zali was very prompt with her communication both with us and the new tenant and checking of all references etc. She is very thorough with regular inspections and photos of said property and lets us know quickly of any potential problems. Would recommend Petrusma for ease and peace of mind with all property management.

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
Tenant review
Very bad experience with Petrusma
almost 2 years ago
Very bad experience with Petrusma

Unhappy with the agent’s recent handover of the property. The agent did not check the house properly before handing over the keys, many lights were not working, house was not clean as it should be. The house needed a lot of maintenance before someone can actually live there. I was shocked that the agent did not check these important things before and got them fixed. Most importantly the house lock was faulty. It took me a week to get everything fixed before we could start to live there. The response from the property manager was very slow, I had to chase them up again and again.

Petrusma Property New Town

Petrusma Property New Town

  5   (7 reviews)
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