Kelly Wall is a credit to this organisation. Her local knowledge is unmatched and her professionalism and kind disposition made things very easy for us. I would highly recommend her as an agent in any scenario.
Barry Plant - Wonthaggi
Very responsive and friendly through the rental process. Lots of services to assist getting utilities and movers organised once the lease was signed.
Barry Plant - Wonthaggi
We are so grateful to you guys as it is our first rental property in Australia and you made us to have a very easy transition. Specially our agent Emily, she was so approachable and helpful each and every time when I needed.
Barry Plant - Wonthaggi
Debbie is the best! Great communication, she always has your back. Goes above and beyond.
Barry Plant - Wonthaggi
We have always had Kelly look after our property her communication is fantastic and she holds tenants to a high standard of accountability for properties tenanted. Kelly is very professional and honest in her communications. Issues are rectified quickly and effectively. I would have no hesitation in recommending her and the team at Barry Plant .
Barry Plant - Wonthaggi
Barry Plant Wonthaggi has been a great experience. Our property manager is incredibly responsive whenever we have maintenance issues. Communication is always clear and professional.
Barry Plant - Wonthaggi
Traveling interstate and needed urgent short term rental. Barry Plant were efficient in assisting us get in a rental within a week with their simple onboarding process. Direct contact with agent over the phone was a little harder due to staff availability.
Barry Plant - Wonthaggi
I had a positive experience working with Janine as my agent. She was professional, approachable, and helped make the moving process smooth overall. I appreciated her assistance and communication throughout the tenancy process. The only negative experience occurred on my move-in day (3 Feb). I agreed to move in on that date after confirming I had arranged gas, electricity, internet, and movers. Janine told me she had switched off the main electricity meter and taken a photo. After the movers finished, I discovered there was no power. A friend helping me checked the meter box and found it was actually still on. I contacted my electricity provider late in the day but couldn’t resolve the issue before they closed. I was exhausted, stressed, and unable to stay in the unit due to the heat and darkness, so I had to drive an hour to Leongatha to stay overnight. Power was only connected the next day after I followed up urgently. When I later discussed the situation, I was advised that checking the meter is the tenant’s responsibility. While I remained calm, I felt disappointed because I had relied on earlier confirmation. In hindsight, I could have double-checked myself, but clearer communication would have prevented the issue. Thankfully, once power was connected, everything proceeded smoothly. Overall, aside from this initial inconvenience, my experience with Janine and the agency was professional and positive.
Barry Plant - Wonthaggi
Amazing friendly and professional service
Barry Plant - Wonthaggi
They are professional in dealing with their client. But sometimes they responded late when asked about something.
Barry Plant - Wonthaggi
