Traveling interstate and needed urgent short term rental. Barry Plant were efficient in assisting us get in a rental within a week with their simple onboarding process. Direct contact with agent over the phone was a little harder due to staff availability.
Barry Plant - Wonthaggi
I had a positive experience working with Janine as my agent. She was professional, approachable, and helped make the moving process smooth overall. I appreciated her assistance and communication throughout the tenancy process. The only negative experience occurred on my move-in day (3 Feb). I agreed to move in on that date after confirming I had arranged gas, electricity, internet, and movers. Janine told me she had switched off the main electricity meter and taken a photo. After the movers finished, I discovered there was no power. A friend helping me checked the meter box and found it was actually still on. I contacted my electricity provider late in the day but couldn’t resolve the issue before they closed. I was exhausted, stressed, and unable to stay in the unit due to the heat and darkness, so I had to drive an hour to Leongatha to stay overnight. Power was only connected the next day after I followed up urgently. When I later discussed the situation, I was advised that checking the meter is the tenant’s responsibility. While I remained calm, I felt disappointed because I had relied on earlier confirmation. In hindsight, I could have double-checked myself, but clearer communication would have prevented the issue. Thankfully, once power was connected, everything proceeded smoothly. Overall, aside from this initial inconvenience, my experience with Janine and the agency was professional and positive.
Barry Plant - Wonthaggi
Amazing friendly and professional service
Barry Plant - Wonthaggi
They are professional in dealing with their client. But sometimes they responded late when asked about something.
Barry Plant - Wonthaggi
Very good service, quick and easy to deal with, made the whole process a breeze. Got us into our new home extremely quickly, Janine was a massive help, highly recommend.
Barry Plant - Wonthaggi
Thanks for the team's meticulous and prompt service. We are very satisfied!
Barry Plant - Wonthaggi
It was the support staff, especially Kelly that made a difference in my application and eventual gaining my new rental home. As well the extra service helping with services that I could seek additional assistance
Barry Plant - Wonthaggi
Thanks to Laura from Barry Plant That we secured the property for rent. After the owner of another property withdrew his property from the market ,Leaving us high and dry. We sold our property in Hope Island on a 30 day contract. Thanks to Laura we got this property.
Barry Plant - Wonthaggi
I have had the pleasure of working with Kelly as my property manager, and I can confidently say she is exceptionally hardworking, diligent, and resourceful. Her honesty and professionalism have been evident in every interaction. Kelly’s extensive knowledge of local trades has saved me considerable money, and she consistently ensures my properties are maintained to the highest standard. She is a natural problem solver who approaches challenges with efficiency and creativity. We truly value her dedication and look forward to continuing our partnership with her well into the future.
Barry Plant - Wonthaggi
Chloe Culhane handled all the opens at our rental property. Between her and Deb Owen we were in constant contact. Tenant applications were forwarded to us to review and conversations with Deb clarified a few points. In the end it was an easy choice. All handled with professionalism by both ladies. Thanks for making it a smooth transition.
Barry Plant - Wonthaggi
Been a great experience so far, lots of support getting into my new rental and been super happy with the process so far!
Barry Plant - Wonthaggi
