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Our reviews

  5  
907 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Amazing agent!
almost 5 years ago
Amazing agent!

JD and the team at Stone were amazing to deal with in the sale of our property. She helped ensure the process of selling was hassle-free with great organisation and communication, always ensuring to keep us updated along the way. We felt very valued and really trusted JD’s experience and honesty through-out the process. I would highly recommend selling with JD!

Jess Doolan

Jess Doolan

  5   (257 reviews)
Seller review
The Double Jess Team!
almost 5 years ago
The Double Jess Team!

We were lucky enough to secure the services of Jess Smith and Jess Doolan from Stone Real estate. These two women are by far the most experienced Real Estate agents at selling property in Amaroo, ACT. We were very unsure on how to proceed in a COVID environment, but both Jess's reassured us with an effective Selling Campaign in these difficult times. Their plan was executed professionally, ensuring the safety of all involved. They also hired an experience Auctioneer who understood the online auction process. Every single detail was thought of and addressed. Probably the most important point to state, is the fact that every time we had a problem, a question or a strange query.... They both would respond immediately and help us. They walked us through the process effortlessly....The final result achieved was more than what we had hoped for, which was amazing. Do yourself a favour and hire the best Real Estate Team in Canberra.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
Exceptional service from Jess and the team at Stone
almost 5 years ago
Exceptional service from Jess and the team at Stone

We very recently sold our house using Stone with Jess and the team assisting us. It was an interesting time to sell with various rules and regulations changing during the process due to lockdown, but Jess and the team showed flexibility and professionalism throughout it all, giving us some great advice which led to a positive sale result. We were particularly impressed with how much Jess knew about the local market in general, as well as particular buyers that were in the market to purchase property - this meant she was able to target the campaign with pinpoint accuracy. Thanks Jess, JD and Sam, you have been energetic, warm, and overall fantastic to deal with!

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
Great team with a great leader @ Stone Gungahlin
almost 5 years ago
Great team with a great leader @ Stone Gungahlin

A great leader who established a great team at Stone Gungahlin. It was so easy to work with Jess and everyone in her team in selling my property especially when living interstate. Everything was well coordinated, actioned on time and communicated promptly. Any questions that I had were addressed very quickly. I strongly recommend Jess and her team at Stone Gungahlin to be your partner especially if you are selling your house, thank you team @ Stone Gungahlin.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
Great coordination & communication means a great agent overall
almost 5 years ago
Great coordination & communication means a great agent overall

The previous review sums it all really - "Exceptionally awesome team member of a great team". It felt like nothing was too hard for JD for coordinating everything what needs to be done. She was also great in keeping me posted very promptly via email and/or via WhatsApp private group. Especially when trying to sell a house from interstate, I couldn't have asked any better agents to work with. Both JD and Jess Smith took responsibilities that normally a vendor should do, without any hesitation, including keeping the house neat and tidy. Thank you very much for your support and I'm sure you'll continue to help many others in the future...

Jess Doolan

Jess Doolan

  5   (257 reviews)
Seller review
Jess and her Team always goes further than required
almost 5 years ago
Jess and her Team always goes further than required

Jess and her team have sold my third property. Once again her Team has not only delivered on their promise but has gone further than required. The Team went beyond their call of duty and assisted me to sell my furniture from the apartment as well. Their communication with the Buyer and Solicitors on all aspects of the sale was professional, immediate and clear. I was regularly updated on all aspect as they were achieved. Her knowledge of the real estate market is excellent. I will definately be using her in the sale of my next property.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Buyer review
Experience with Jess
almost 5 years ago
Experience with Jess

Jess has been so incredible throughout my whole experience. She has been super knowledgeable and able to answer all of my questions. She has been a great communicator and I felt I was always in the loop and new what was going on/ where everything was at. She went above and beyond on many occasions to help me out, and I really enjoyed having her as my agent. On top of this she is super lovely and very personable. Definitely made the proceeds of buying my first home a good one and I would go back to her anytime!

Jess Smith

Jess Smith

  4.9   (804 reviews)
Buyer review
It was a pleasure to deal with Jess
almost 5 years ago
It was a pleasure to deal with Jess

Jess was punctual and prompt replying to questions and helped us to see the benefits of buying the property.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Buyer review
A GURU in real estate
almost 5 years ago
A GURU in real estate

Jess and her team are very skilled and have lots of knowledge in Canberra local real estate market. I have very happy and satisfied with her great service during whole property process. Strong recom her and her team to everyone buying/selling property in ACT. Many thanks to Jess and her team!

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
Professional, supportive & an amazing team
almost 5 years ago
Professional, supportive & an amazing team

We have bought and sold properties from Jess Smith and her team and could not speak highly enough of their professionalism, support and expertise. Jess and JD are very easy to talk to and explain everything every step of the way. They are upfront and reliable and we feel at ease when dealing with them. Jess and JD are fantastic at what they do!

Jess Smith

Jess Smith

  4.9   (804 reviews)
Buyer review
The only agent like this in Canberra!
almost 5 years ago
The only agent like this in Canberra!

Jess has been super communicative throughout the whole processes, and so knowledgeable on the market. We are super grateful to have purchased this house through Jess. No other agents in our journey for our forever home have even compared to the level of detail and knowledge expressed! Has made buying a house super easy in an really stressful and competitive market.

Jess Smith

Jess Smith

  4.9   (804 reviews)
Seller review
Professional, experienced and totally reliable
almost 5 years ago
Professional, experienced and totally reliable

Jess excels at her job and inspires confidence and trust. With Jess and her team you can be assured that you are in the right hands with someone who will always keep you well informed and will go above and beyond to reach the best outcome for all. During the far from ideal situation surrounding the Covid lockdown, I found Jess's positive outlook and never give up attitude was vital for the sale of my property in what has been a very difficult time for all involved. Despite these obstacles, Jess persevered and delivered an outcome exceeding my expectations. I would not hesitate to recommend Jess and the team at Stone Real Estate to anyone looking for the best.

Jess Smith

Jess Smith

  4.9   (804 reviews)
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