Moving in was very stressful but our property manager raj was in constant contact with me throughout the move and any issues we resolved or steps take to fix in the same day. The ball was dropped prior to the moving in date but again raj has been awesome to have as a property manager as he gets things done when he says He will.
McGrath Geelong | Newtown Property Management
Had an easy and pleasant experience
McGrath Geelong | Newtown Property Management
This is my first time renting a whole house. At beginning, agent, Hayley did a great job to organize the inspection and application stuffs, I was very appropriate for her help. And then I meet property manager, Rajesh when I signed the contracts, I was thinking it’s a good start because he explained that with patience. But I changed my thoughts when I got texts from gas company, they asked me about gas meters number and said it’s URGENT. I called McGrath, they said my property manager was not in office but they will sent my questions to him, I sent him an email to ask and marked it’s urgent on title in the same time. Just no any reply, and I kept receive gas company texts and phone call, I only could say that I have to wait my agent reply me. After four hours before they closed, I decided to call McGrath again and insisted the gas company said it’s urgent, they finally found other agent to answer me the question. Also, I got keys at 23rd Oct. morning (not public holiday) and when I went into house, there was no power, no gas. I tried to find out where is the switch but I couldn’t find it. Then I called McGrath again, my property manager still wasn’t in office and sure, no one knew where is the switch as me. They gave me his mobile number instead (I’m not sure it’s right or not), but no one pick up the phone call, no reply my text as well. Fortunately, I called the Foxie energy company, they helped me to find out power and gas switch by phone talk and emails pictures, it took an hour to solve this easy problem. In the end of the day, I never got any reply from my property manager at all. I cannot stop thinking where is my property manager? For me, it is a terrible experience. Maybe if the property manager could give me a quick call and concerned about the first moving house day, everything will be different, I won’t be so frustrated and exhausted on this new house.
McGrath Geelong | Newtown Property Management
Very friendly and would recommend McGrath to everyone
McGrath Geelong | Newtown Property Management
McGrath were very helpful in explaining all the requirements when renting a property.
McGrath Geelong | Newtown Property Management
We have been associated with the McGrath Geelong Property Management Team for a number of years as both landlords and tenants. Our experience has been very positive and we have always been impressed by the professionalism and efficiency we have experienced. We can confidently recommend them to both landlords and tenants.
McGrath Geelong | Newtown Property Management
Very easy to deal with and very professional!
McGrath Geelong | Newtown Property Management
It was a smooth navigation from inspection to filling out forms and then acceptance for us to rent a lovely property. Well done McGrath Geelong for great service .
McGrath Geelong | Newtown Property Management
Great service. Toni Sleep is great to deal with.
McGrath Geelong | Newtown Property Management
Toni has independently looked after my investment property (my pride & joy) for over 3yrs & I cannot recommend her highly enough. My property looks as good as the day I bought it which is a reflection of the great tenants she has sought, 3 years in a row! She is reliable, efficient & on the ball which is everything when it comes to property management. I don’t know where I would be without her! Thank you Toni & McGrath Real Estate xx
McGrath Geelong | Newtown Property Management
Everything dealt with when needed . No problems experienced.
McGrath Geelong | Newtown Property Management
From the moment I meet Hayley, she was great to deal with kept me update with everything & then once we got approved the girls after that have been just as great
McGrath Geelong | Newtown Property Management
