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Our reviews

  4.9  
819 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: honest, friendly, responsive, reliable, supportive, clear communication, local expert.
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Seller review
Record-breaking House Sale
over 4 years ago
Record-breaking House Sale

Once might be luck but twice is talent! For the second time I have used Mario and his team to sell my family home and for the second time not only suburb records but Canberra records were broken. Mario and is team are professional, affable, officiant and approachable. Their exemplary knowledge of the market and prospective buyers cuts through much of the preliminary ground work and associated stresses. Their level of experience and combined skill set instills confidence in the process. Communication is particularly note worthy. At all times I was kept up to date with every aspect of the campaign. Congratulations guys, well done and thank you.

Mario Sanfrancesco

Mario Sanfrancesco

  4.9   (289 reviews)
Seller review
Brilliant Result
over 4 years ago
Brilliant Result

Mario Sanfrancesco and his team at Blackshaw Real-estate were simply fantastic in assisting us in selling our much-loved family home. I can not recommend them highly enough. Mario was outstanding on auction day. His friendly, respectful and professional manner welcomed the bidders and his skill as an auctioneer produced an exceptional sale result. In the lead up to the auction Mario’s team assisted us to prepare the house for sale with very sound advice on painting and styling. The house looked beautiful for the sale. The professionalism shown through every step towards the auction and the kindness and understanding the team showed to us during the rigors of lockdown were exemplary. They were very helpful and knowledgeable. Our thanks go to Mario and the team and I strongly recommend them to anyone considering selling their property.

Mario Sanfrancesco

Mario Sanfrancesco

  4.9   (289 reviews)
Seller review
Great teamwork again! They are one of a kind!
over 4 years ago
Great teamwork again! They are one of a kind!

We feel really grateful for what Team Sanfrancesco has achieved for us. They have done an amazing job and been very nice to us. Everything has been arranged perfectly during the sales campaign. Mario is the one you can always trust. Highly recommended!

Mario Sanfrancesco

Mario Sanfrancesco

  4.9   (289 reviews)
Buyer review
Professional and honest
over 4 years ago
Professional and honest

Debbie was an absolute pleasure to work with when selling our home. Professional in every way , exceptional communication and negotiation skills, honest and reliable. Despite the lockdown restrictions she achieved a good outcome for us and, it comes as no surprise, that she has such a great sales record. She is very reliable and someone who understands the market. she kept us informed throughout the whole selling process. A remarkable lady. We were so pleased that on the recommendation of a neighbour closeby who sold recently that we, like herself , chose Debbie . We have not regretted that we did so and, without any hesitation we too would recommend Debbie Maddigan to other prospective sellers and buyers. Our thanks also to Julie Lacombrade , her PA. who was efficient, helpful and again a delight deal with .

Debbie Maddigan

Debbie Maddigan

  4.9   (86 reviews)
Seller review
Fantabulous agent and a great sales experience at auction
over 4 years ago
Fantabulous agent and a great sales experience at auction

Mario had thoroughly impressed us from our first meeting with his friendliness, professionalism, courteous manners and vast knowledge about Canberra property market. Despite his busy schedule, he kept us in the loop with regular communications and meetings. He has a excellent team to back him up with his high standards. He is a great negotiator with a wide client base. He calmed our nerves on auction day and achieved suburb record sale price. We would strongly recommend Mario for property sales and would use him again in future.

Mario Sanfrancesco

Mario Sanfrancesco

  4.9   (289 reviews)
Seller review
A very impressive result
over 4 years ago
A very impressive result

We felt confident in Mario from our first meeting with him. He has an encyclopedic knowledge of the area and understands the market very well. He and his team went above and beyond to ensure our house was presented and promoted strongly while we were interstate. At auction he worked hard to deliver a very impressive result. We’d recommend him to anyone in the area.

Mario Sanfrancesco

Mario Sanfrancesco

  4.9   (289 reviews)
Seller review
Price was good but service was poor
over 4 years ago
Price was good but service was poor

While Debbie got a good price she was not good at keeping us informed. We didn’t know when home opens were on. She convinced us to go for a video which was poor and a waste of money. She was rude after the offer had been accepted and when we sought information about settlement she passed us on to receptionists who did help us. It was like “I have a sale now, so I don’t have time for you”

Debbie Maddigan

Debbie Maddigan

  4.9   (86 reviews)
Buyer review
Professional and honest!
over 4 years ago
Professional and honest!

I bought a property in Yarralumla which Gillian was the sellers agent. From the start to finish she was honest, transparent, professional and punctual. She replied to my queries promptly. Our settlement went very smoothly. I highly recommend Gillian as an agent.

Gillian Thorn

Gillian Thorn

  5   (147 reviews)
Seller review
Agent of Choice
over 4 years ago
Agent of Choice

From our very first conversation with Gillian, we were reassured the sale of our home would be in good hands. Gillian's attention to detail and consistent communication throughout was unwavering. Her knowledge of all aspects involved in selling a home was evident with her helpful and honest explanations and professional guidance. Despite restrictions with Covid-19 lockdowns in the ACT and us being located interstate, Gillian exceeded our expectations. Our inability to be on site for inspections, trades or styling our property was looked after each time by Gillian with her enthusiastic, and professional approach - nothing was too hard. We also greatly appreciated Gillian guiding us through our first (vendor) online auction - culminating in a tremendously successful outcome. This is the second property Gillian has sold for us and we highly recommend her to anyone thinking of selling their property.

Gillian Thorn

Gillian Thorn

  5   (147 reviews)
Seller review
Wonderful professional agent
over 4 years ago
Wonderful professional agent

Mario was fantastic in helping us prepare and sell our property. He was reliable, a great communicator & went all the way. We are very happy with the outcome of the sale too. Thanks so much Mario!

Mario Sanfrancesco

Mario Sanfrancesco

  4.9   (289 reviews)
Seller review
A result above and beyond
over 4 years ago
A result above and beyond

Mario came to us highly recommended in his craft and, notwithstanding the challenges of marketing (and auctioning) our property under pandemic restrictions, he gave us a realistic appraisal, and then delivered an outstanding outcome. He was personable, responsive and encouraging of our input throughout the process, and always made us feel that we were working together to achieve the best result possible.

Mario Sanfrancesco

Mario Sanfrancesco

  4.9   (289 reviews)
Seller review
Professional, Personable, Result orientated
over 4 years ago
Professional, Personable, Result orientated

We bought a house through Debbie earlier this year and were impressed with her negotiating skills and how she presented the house, so we decided to sell ours with her as well. She understands the market and her market research/appraisal package was much more detailed and informative than any other agent we came across. She was very hard working and kept us informed throughout the process, making it swift and easy for us. At the end of marketing period she provided us with critical information so that we could make the right decision at the right time. Julie, her assistant, was also very helpful and prompt with our queries through the process. We are already thinking of selling our other property with Debbie again.  Thank you Debbie and Julie.

Debbie Maddigan

Debbie Maddigan

  4.9   (86 reviews)
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