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Our reviews

  4.9  
819 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: honest, friendly, responsive, reliable, supportive, clear communication, local expert.
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Buyer review
Comfortable experience
about 5 years ago
Comfortable experience

As buyers, our experience with Gillian was limited. However, Gillian was prompt in providing us with a draft of the contract to be used at the auction and courteous in showing us around the open house. Gillian was very professional at the auction in ensuring that the paperwork was all administered correctly and in introducing us to the vendors. Gillian followed up by liaising with both seller's and buyer's solicitors to ensure that our desire for an early settlement was achieved. In summary, Gillian was a pleasure to deal with and made the whole experience much more comfortable than it might otherwise have been.

Gillian Thorn

Gillian Thorn

  5   (147 reviews)
Buyer review
Straight forward
about 5 years ago
Straight forward

Mario is very well experienced and always called us to inspect the right home for our family. He knew what suits and what doesn’t, also very honest and very friendly to talk to. Hassan and I are very grateful to Mario for helping us find this amazing new home and we can’t wait to move to. I would highly recommend him 😊

Mario Sanfrancesco

Mario Sanfrancesco

  4.9   (289 reviews)
Seller review
Excellent and approachable real estate agent from both a buyer and sellers perspective
about 5 years ago
Excellent and approachable real estate agent from both a buyer and sellers perspective

We initially bought a property where Mario was the agent and found him knowledgable and pleasant to deal with. Given our experience we decided to continue to work with Mario when we sold our old property. Mario and Kalen were able to identify potential buyers and ran the campaign without us needing to do a great deal. They held multiple open homes and private inspections. This culminated in an expertly run auction with a great result.

Mario Sanfrancesco

Mario Sanfrancesco

  4.9   (289 reviews)
Seller review
Excellent service and great outcome
about 5 years ago
Excellent service and great outcome

Mario Sanfrancesco provided superior marketing & sales support for our property. His market knowledge, professionalism and positive outlook is second to none. The high level of communication & advise he provided throughout the sales program made the process run very smoothly. Thank you very much Mario for your support.

Mario Sanfrancesco

Mario Sanfrancesco

  4.9   (289 reviews)
Seller review
Delivered results off-market
about 5 years ago
Delivered results off-market

We should before officially going on the market. The Private viewings and follow-ups were sufficient to attract an offer at the right price. Mario's knowledge of potential buyers at the time was critical in this approach.

Mario Sanfrancesco

Mario Sanfrancesco

  4.9   (289 reviews)
Seller review
Excellent approach
about 5 years ago
Excellent approach

Professional, friendly and easy to communicate with. Good advice.

Debbie Maddigan

Debbie Maddigan

  4.9   (86 reviews)
Seller review
Fantastic!
about 5 years ago
Fantastic!

Mario's market knowledge is spot on! Communication was always excellent. Mario made the process of selling our house very easy. His team are always very helpful and make the process so much smoother as well.

Mario Sanfrancesco

Mario Sanfrancesco

  4.9   (289 reviews)
Seller review
Hardworking, professional and a pleasure to deal with
about 5 years ago
Hardworking, professional and a pleasure to deal with

Gillian did her research and gave us great advice about how to get our property on the market and achieve the best price. She took the time to get to know what we needed and drew on her experience and networks to help us through the process - with advice on moving, preparing our property and finally achieving a successful auction. Gillian always kept us informed and worked extremely hard to ensure we were in the most competitive position. She is friendly, considerate and willing to go above and beyond. I would highly recommend Gillian to my family and friends who are looking for an agent.

Gillian Thorn

Gillian Thorn

  5   (147 reviews)
Seller review
Great job mario and the team
about 5 years ago
Great job mario and the team

Mario did a good job

Mario Sanfrancesco

Mario Sanfrancesco

  4.9   (289 reviews)
Seller review
Realistic and Diplomatic
over 5 years ago
Realistic and Diplomatic

We engaged Gillian after meeting her at a property for sale in our street. We were taken by her candour and her knowledge of the market in Gowrie. From the beginning, she gave us a realistic expectation of sale price. We have appreciated her level headedness and attention to detail in terms of keeping us informed of the number of visitors and their comments, the number of potential buyers and their level of interest. She handled all enquires diplomatically and provided us with frequent verbal and written updates of these. We, therefore, received a good indication of the buyers’ interest and possible price to be achieved for our house at auction. She also helped out with contacts of tradesmen for last minute repairs, ultimately leading to an optimal presentation of our property and a very successful auction. We wholeheartedly recommend Gillian as selling agent.

Gillian Thorn

Gillian Thorn

  5   (147 reviews)
Seller review
Thank you Mario and team
over 5 years ago
Thank you Mario and team

We had interactions with Mario when we were looking to buy, and were impressed by his thoroughness, market knowledge and passion. So when it came time to sell our home, we didn't hesitate to engage him as the sales agent. From the time of signing the agency agreement to sale at auction - there wasn't a moment of stress, concern or doubt. Mario communicated clearly about how the sales campaign would run, and we felt completely assured of his ability to handle every single aspect leading to the sale. Relevant information was clearly shared with us, but equally and importantly, we weren't included in trivialities along the way. Some vendors praise their agent for their communication, friendliness, 'keeping in touch', manner, professionalism, social media savvy - and yes, these are important and quite rightly the agent that works for you should be all these things. But what truly sets Mario apart is his tenacity to work as hard as he can for the vendor. This is not just talk, and when you've been through a campaign with Mario you see it first hand. Ultimately, the vendor wants their home to be styled and prepared to present as best as it can; then marketed skilfully; potential buyers followed up on and readied for the sale/auction, and then to get the best price. Once you sign an agency agreement with Mario, you can trust that you are in the best hands in Canberra to deliver this.

Mario Sanfrancesco

Mario Sanfrancesco

  4.9   (289 reviews)
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