I recently had the pleasure of working with Lou as I navigated the home-buying process, and I cannot recommend him highly enough. From start to finish, Lou demonstrated incredible patience, always taking the time to answer my questions and address my concerns, no matter how small. His kindness made the entire experience feel comfortable and stress-free. I especially appreciated the invaluable advice Lou provided at every stage, helping me make informed decisions with confidence. Nothing was ever a problem for him.

Luigi Baldan (Lou)

star   4.9   (158 reviews)

Alex was instrumental in my purchase of an off market property …at a record price. She has the knowledge, the local presence and the contacts…essential ingredients in your choice of agent.

Alexandra Ah Key

star   5   (114 reviews)

Absolute professional from beginning to end. Very good at what he does. Highly recommended!

James Davis

star   5   (86 reviews)

Lou has been excellent when we communicated re buying a property Blackshaw had for sale. Our confidence in his abilities then proceeded to our listing the property we were selling wth Lou. His professionalism, market knowledge achieved us a suitable offer frm first open home which he handled whilst we were overseas. We would highly recommend Lou and Blackshaw to sellers or buyers.

Luigi Baldan (Lou)

star   4.9   (158 reviews)

From the very beginning, Alexandra was professional, knowledgeable, and genuinely committed to achieving the best outcome for us. Her communication throughout the entire process was outstanding—we were always kept informed, and no question ever felt like too much trouble. She provided clear guidance on pricing, presentation, and strategy, which gave us a lot of confidence going into the sale. Alexandra’s attention to detail and dedication to sell our home is what really stood out. Her experience and negotiation skills were evident, and we were extremely happy with the final result. Overall, we couldn’t have asked for a better experience. If you’re looking for someone who is trustworthy, hardworking, and truly cares about their clients, we highly recommend Alexandra!!

Alexandra Ah Key

star   5   (114 reviews)

We made the decision to go with Alexandra and James at Blackshaw. We honestly couldn’t ask for a better team to sell our house. The support throughout the sale was incredible. The weekly reports, the follow-up calls after the open homes were on point and precise. Alexandra went above and beyond to sell our property and we highly recommend the team at Blackshaw. We will definitely choose them again for future sales!

Alexandra Ah Key

star   5   (114 reviews)

Alex was fantastic to work with - she kept us informed, was quick and effective with her communication, and did a great job of answering all of our questions.

Alexandra Ah Key

star   5   (114 reviews)

Lou was great with communication, ensuring we were up to speed as the sale progressed. He dealt with issues promptly and efficiently. He was knowledgeable, happy to give advice but without forcing his opinions which was very helpful during the sale. He is friendly and engaging and good to work with.

Luigi Baldan (Lou)

star   4.9   (158 reviews)

This was our first time selling a property so we went in with no expectations, after being ghosted by the first agent we contacted about the sale, we then met Lou who was very welcoming and talked us through everything we should expect in the sales process and we immediately felt we were making the right choice to trust Blackshaw with the sale of our home. The process was very efficient from start to finish, there was regular communication and updates throughout, Lou ran multiple open homes over the first few weeks and identified a prospective buyer straight away, he worked with us to negotiate a few conditions to meet the buyer's needs and we are very happy with the outcome and how quickly the sale process has been. Lou went above and beyond with customer service and we really appreciate all his help and support as we move on to the next chapter of our lives. We would highly recommend Lou and the team at Blackshaw Queanbeyan.

Luigi Baldan (Lou)

star   4.9   (158 reviews)

Lou kept in touch during the whole process and was honest throughout. I appreciate the time he took to keep me in the loop with phone calls or messages. It was a relief knowing my property was in good hands. Thanks Lou!

Luigi Baldan (Lou)

star   4.9   (158 reviews)

We recently sold our property in Mawson, ACT, and chose Luigi (Lou) Baldan of Blackshaw Real Estate to guide us through the process. From the first meeting to the final settlement, Lou’s professionalism, market knowledge, and genuine care made the experience not only successful but also pleasant. Expertise and Market Insight Lou was well prepared, presenting a thorough market analysis that highlighted the strengths of our property and set realistic expectations for pricing. His insight into the local market—especially the nuances that affect buyers—proved invaluable. Communication and Transparency Throughout the campaign, Lou kept us informed at every stage. He provided timely updates after each viewing, explaining details of each offer, and was always reachable for a quick call or email. His transparent approach eliminated any guess‑work and helped us feel confident in the decisions we made. Negotiation Skills Lou has fantastic in negotiations . He skilfully highlighted the unique features of the property, ensuring that the buyer recognised its value and we secured a price that we were wanting. His calm, professional demeanour turned what can be a stressful negotiation into a smooth, collaborative process. Outcome Thanks to Lou’s diligent work, our property sold at a price we were hoping for. The entire process felt seamless, and we would not hesitate to recommend Luigi (Lou) Baldan to anyone looking for a trustworthy, results‑driven real estate professional in the ACT region.

Luigi Baldan (Lou)

star   4.9   (158 reviews)

Nothing was a problem. Alex double checked every detail and gave us 200% of her attention and time. We have nothing but amazing words in favour of Alex and her team with selling our house. Every detail was considered and we felt heard and valued. Thanks Alex and James for all of your attention.

Alexandra Ah Key

star   5   (114 reviews)