Thanks for your help Steven. From the first conversation through to settlement, you were proactive, responsive, and consistently helpful. I appreciate that you went above and beyond to keep everything moving, communicate clearly, and make sure nothing was missed.
Steven Webster
Right from the first contact Lee's experience came through. His extensive knowledge of the local real estate market was spot on. Great result in the sale of the property. I highly recommend Lee Smith.
Lee Smith
I can’t recommend Steve Webster and Sandra highly enough. I first met Steve two years ago, and from that very first conversation I knew that when the time came to sell my apartment, he would be the real estate agent I’d choose. There was something genuinely personable and trustworthy about him that immediately stood out. This apartment was my baby, and it was so important to me that it was handled by someone who didn’t just see it as another listing or a number. Steve sold my home in such a thoughtful and personable way, treating it with the care and respect it deserved. Both Steve and Sandra demonstrated a level of professionalism combined with warmth and friendliness that is honestly hard to come by. They made the whole process feel smooth and supported from start to finish. I’m incredibly grateful for their guidance and would wholeheartedly recommend them to anyone looking to sell their home.
Steven Webster
Lee was easy and simple to deal with, market knowledge is excellent and all questions/queries were answered promptly and factually.
Lee Smith
I had an investment property in Cloverdale for around 20 years and was starting to be a little worse for wear. Although the current market conditions. Helped, Steve gave a no nonsense and honest appraisal of the property and we were able to move forward with a common sense approach and still achieve an outcome better than expected. Thanks for the help Steve and team.
Steven Webster
We chose Steven Webster due to his strong online profile, however our experience selling our home fell well short of expectations given the level of commission paid. After the first home open, we were advised that the early offers were “pretty good” for the area, despite this being very early in the campaign. Once we chose not to accept those offers, there appeared to be no clear or structured strategy beyond the initial proposal of a midweek twilight open and a backup Saturday open. An online offer system was used, however in our view it was not utilised effectively to create competition, as buyers could not see how their offers ranked. Steven later sought to contact buyers directly, despite not having met them, as he was not present at the home open. The home open was conducted by his assistant and business partner, which was not discussed with us in advance. Communication declined significantly after the first week. Due to ongoing concerns, we requested a formal meeting to discuss our dissatisfaction. During this meeting, Steven raised his voice to the point where his assistant had to mute him so the discussion could continue, which we found unprofessional. We were also left with the impression that Steven held a low view of the Belmont market, particularly in comparison to neighbouring suburbs, and we felt this influenced the overall approach taken to our sale. Several administrative issues arose during the process, causing unnecessary stress leading up to settlement. Since settlement, we have received no follow-up contact, aside from a message on the day of settlement regarding key collection. This was nearly four weeks ago. Overall, we did not receive the level of communication, strategy, or professionalism we expected and would not engage Steven Webster again.
Steven Webster
Steve and the team at Bourkes went above and beyond in selling my property. Living in Queensland, I expected the process to be challenging, but I was able to place complete trust in Bourkes, who handled everything seamlessly from start to finish. A special mention to Alexandra, who kept me consistently updated, organised painting quotes, and provided genuinely helpful advice throughout the campaign. Highly recommend!
Steven Webster
Lee Smith was consistently professional and always available throughout the transaction. He made the process simple, efficient, and transparent, which was greatly appreciated from a buyer’s agent perspective. His calm, helpful approach contributed to a smooth and well-managed outcome for all parties involved.
Lee Smith
Lee Smith was very professional and most charming. He listens wells, communicates clearly, responds quickly and was very reliable. I would highly recommend him.
Lee Smith
We are very happy with the service we received from Tony & Nicola. From the very start through to Settlement, they were very professional, knowledgeable, to getting the best outcome for us. They kept us informed throughout the process. their knowledge of the market resulted in a great price. We would highly recommend them to anyone looking to buy or sell their property. Best wishes for the future.
Tony de Graaf
We cannot recommend Tony and Nicola more highly. They both had excellent communication, were organised, easy to deal with and got us an amazing outcome with the sale of our first home. All of Tony and Nicola’s, processes and friendly and approachable nature made this a very stress free time time. Thanks so much, we will definitely recommend to all our friends and family.
Tony de Graaf
Steven and Alexandra made the entire process quick, easy and seamless. From start to finish I knew exactly what was happening and what to expect.
Steven Webster
