We’re are with Buxton since 2021 and due to some circumstances we’ve had to move from the present rental property. However, Buxton has helped me to get a new lease. I’m so grateful for everything. Thank you so much for the great service you provided us. I'm so impressed by communication and professionalism form the team. I would highly recommend Buxton.
Buxton Ballarat
In the years we have used Ben, he has been always easily contactable, quick to action requests and honest about anything in relation to our property. Keep up the great work!
Buxton Ballarat
Our agent Fhil Vella has been absolutely amazing. He has made our work with him so seamless and has taken a lot of stress off our shoulders . Would recommend and use them again .
Buxton Ballarat
I originally signed up with Ballarat Property Group, and moved over to Buxton. The original PM I had wasn’t the best (Originally from Ballarat PG) - Unresponsive when questioned about item repairs that had supposedly, had been repaired 5 times and then replaced (stated in writing) only to backtrack when I questioned it being repaired again! But, apparently it wasn’t replaced, although it was charged and stated, as much. I never got replies and had to escalate to the Buxton PM T/L. Anywho, after that kerfuffle, I ended up being assigned Melody (Buxton), who was fabulous and kept me well informed and responded in a reasonable time frame. I have since been dealing with Jake (Mel’s on extended leave) who has also been great. Jake has assisted with a few item repairs and advised me of the best financial decision, regarding a lease ending. I find Jake to be informative, helpful, knowledgeable, and well organised, which is great considering my past experience and the fact that I don’t have as much oversight, given I’m based in Melbourne. If it weren’t for Melody and Jakes services / Buxton merging with BPG, I would have moved on from BPG / Buxton. But, both Mel and Jake have proven, Buxton, is a reliable and trustworthy Property Management Team, who I will be staying with for the foreseeable future. Many thanks to Jake for his assistance, especially in the last month! Much appreciated!
Buxton Ballarat
My experience in dealing with the staff at Buxton Ballarat has been nothing short of exceptional. I am very happy with the house I have been approved for and any concerns/issues I have had have been promptly and expertly remedied. I’d like to give a particular shout out to Jamie and Annie for their personable communication, efficiency in sorting out problems, and professional demeanour. I would highly recommend Buxton Ballarat as a residential tenant.
Buxton Ballarat
As a landlord, and a purchaser of properties Buxton's Ballarat is excellent. Well done and thanks
Buxton Ballarat
Just a bit of a shout out and huge pat on the back for Jake who manages my properties in Errard Street Ballarat. His communication is extraordinary. He is efficient. He makes good decisions and his customer service is exceptional. He has made my experience as an owner quite incredible. Thanks Jake..Sincerely Scott Charles
Buxton Ballarat
We are doing an interstate move, and there are many moving pieces, however found Buxton Ballarat outstanding to deal with. They were responsive and fast, and everyone we interacted with was fantastic making our experience of leasing a property with them quite easy. Highly recommend to any other tenants looking to lease a property in Ballarat
Buxton Ballarat
It's been nearly 2 decades since I've had a residential rental as a tennant, despite 2 decades of commercial leasing, and things for residential letting have really changed, the last time I leased a residential property the letter of recommendation I got at the end of my last residential lease was typed on a typewriter, with liquid paper typed over from a spelling mistake, and a hand signed signature. Despite the advances in technology, and what all that can at times mean, Buxton staff and team were all welcoming, professional, knowledgeable, and efficent in all manners of dealing with my enquiries, inspections, the application process, approval and the induction to their agency as a tennant. This was from all of the team, from reception staff, to agents at properties to property managers all the way through. It's a relief frankly. Now all I have to do is move in. Yippee ... and thank you
Buxton Ballarat
The property managers are fantastic and have great communication; very prompt replies and explain everything well. They helped me find a home to suit me and went out of their way to accommodate for my needs. I really appreciate everything Buxton has done for me and plan to stay with them.
Buxton Ballarat
Finding a property manager too look after your investment properties can prove challenging. However we are so very fortunate to have Sarah from Buxton Ballarat. We have the utmost confidence in her and she is our trusted advisor. Sarah has us for life
Buxton Ballarat
I applied lot of properties with another agent but Buxton agent response is really good.
Buxton Ballarat
