The agent in charge of the rental property is communicative, responsive and very enthusiastic about helping out. We have had a few repairs needed for the property and the agent has been extremely helpful in getting them underway.
Buxton Ballarat
Great service from our property manager Sarah-Jane. Very contactable and friendly, explains everything really well epecially as we are interstate landlords. Great at promptly arranging for tradies to attend to any issues. Most importantly rent is also payed on time, never any issues with payment. Been with Buxton many years now and hopefully our relationship with them continues many more.
Buxton Ballarat
We have used Buxton Ballarat as our property managers for many years and found them to be spot on, not just with our tenants but also with us! Pleasant and efficient. Excellent managers.
Buxton Ballarat
As it is my first time renting property, I found Buxton Ballarat very helpful in listing my property and reviewing rental applicants. Buxton Ballarat answer all my questions is a great degree of honesty and integrity. they were most diligent and expedient in getting my property on the rental market. Buxton Ballarat were very quick find the most suitable tenant. in my opinion, you cannot go past Buxton Ballarat..
Buxton Ballarat
Nadine is a star to deal with . She always makes interactions simple and straightforward. However the entry condition report for the new home completed is not accurate. Because of the management software the office uses it places the onus on the customer to correct their errors. This is very time consuming.
Buxton Ballarat
Sarah from the Rental Department has looked after our rental properties for a couple of years now and her customer service and communication are absolutely first rate. Very contactable and extremely good at explaining things. Keep up the good work Sarah.
Buxton Ballarat
We’re are with Buxton since 2021 and due to some circumstances we’ve had to move from the present rental property. However, Buxton has helped me to get a new lease. I’m so grateful for everything. Thank you so much for the great service you provided us. I'm so impressed by communication and professionalism form the team. I would highly recommend Buxton.
Buxton Ballarat
In the years we have used Ben, he has been always easily contactable, quick to action requests and honest about anything in relation to our property. Keep up the great work!
Buxton Ballarat
Our agent Fhil Vella has been absolutely amazing. He has made our work with him so seamless and has taken a lot of stress off our shoulders . Would recommend and use them again .
Buxton Ballarat
I originally signed up with Ballarat Property Group, and moved over to Buxton. The original PM I had wasn’t the best (Originally from Ballarat PG) - Unresponsive when questioned about item repairs that had supposedly, had been repaired 5 times and then replaced (stated in writing) only to backtrack when I questioned it being repaired again! But, apparently it wasn’t replaced, although it was charged and stated, as much. I never got replies and had to escalate to the Buxton PM T/L. Anywho, after that kerfuffle, I ended up being assigned Melody (Buxton), who was fabulous and kept me well informed and responded in a reasonable time frame. I have since been dealing with Jake (Mel’s on extended leave) who has also been great. Jake has assisted with a few item repairs and advised me of the best financial decision, regarding a lease ending. I find Jake to be informative, helpful, knowledgeable, and well organised, which is great considering my past experience and the fact that I don’t have as much oversight, given I’m based in Melbourne. If it weren’t for Melody and Jakes services / Buxton merging with BPG, I would have moved on from BPG / Buxton. But, both Mel and Jake have proven, Buxton, is a reliable and trustworthy Property Management Team, who I will be staying with for the foreseeable future. Many thanks to Jake for his assistance, especially in the last month! Much appreciated!
Buxton Ballarat
My experience in dealing with the staff at Buxton Ballarat has been nothing short of exceptional. I am very happy with the house I have been approved for and any concerns/issues I have had have been promptly and expertly remedied. I’d like to give a particular shout out to Jamie and Annie for their personable communication, efficiency in sorting out problems, and professional demeanour. I would highly recommend Buxton Ballarat as a residential tenant.
Buxton Ballarat
As a landlord, and a purchaser of properties Buxton's Ballarat is excellent. Well done and thanks
Buxton Ballarat
