Mel greeted us at inspection, checked name, and had a high regard for the current tenant's possessions. She advised the other clients, how to apply. I am grateful to Mel, my application was prepared on 2Apply prior to my inspection. I submitted my application, 30 minutes after the inspection. Mel showed me that she was a solid professional, clarifying my application because of my circumstances. When I viewed this unit, I could envisage myself living there and making it my home. Mel is such a busy person, but a call or clarification was never a problem. I would say she is one of the best, outstanding. The office staff were great when I paid bond and two weeks rent. I would recommend Century 21 Maddie Hermans for property management in the Peninsula Area.

Century 21 Maddies Hermans

star   4.8   (224 reviews)

Very warmth welcome and care of tenants health and wellbeing.

Century 21 Maddies Hermans

star   4.8   (224 reviews)

Thanks so much for everything. It was a fantastic positive experience with your team!

Century 21 Maddies Hermans

star   4.8   (224 reviews)

Fast and reliable to those who in need

Century 21 Maddies Hermans

star   4.8   (224 reviews)

I recently had the pleasure of dealing with Mel Burton (Leasing Agent) and Jayne Rosevear (Property Manager) at Century 21 Maddies Hermans, and I cannot recommend them highly enough. From the very beginning, the team was professional, organised, and genuinely personable. Moving to a new area from the Gold Coast for work while juggling multiple rental applications was a stressful process, but Mel and Jayne went above and beyond to make everything seamless. Unlike other agencies I dealt with, they truly understood my situation and were proactive in helping me secure the right property. Their communication was outstanding, clear, timely, and supportive at every stage of my application. They even ensured I was able to collect my keys despite running late on move-in day, which was such a thoughtful touch that made a big difference. What really impressed me was their attention to detail. Having previously worked in real estate myself, I was blown away by the quality of the entry condition report. Every detail was covered thoroughly, which meant I didn’t have to log a single item—it was all already noted with precision. This level of care shows the pride they take in their work and the respect they have for both tenants and landlords. If you’re a landlord looking for professional, reliable agents in the Scarborough area who actually do their job properly, I highly recommend giving Mel and Jayne a call (07) 3880 0033. They truly are a standout team.

Century 21 Maddies Hermans

star   4.8   (224 reviews)

They were very quick in processing my application. Really appreciate their hard work.

Century 21 Maddies Hermans

star   4.8   (224 reviews)

Very friendly and helpful Made moving very easy for me Cheers

Century 21 Maddies Hermans

star   4.8   (224 reviews)

I’m liangwang, I am so glad to write this review truly. Because I actually want to say “thanks” to century 21 team, especially my property manager—Jayne. She is very easygoing and heartwarming, and I am the new one to Australia, renting a house is urgent and necessary for me to stay. I am really moved and excited when Jayne told me that I am the top candidate, and she helped me a lot to apply several materials and even the payment method. Such a nice person and responsible team deserves five stars and even more. I always remembered the day I got my keys, Jayne given me lots of goods as a gift like the mop. At the last, I hope century 21 will develop better and better. Thanks, Jayne and your perfect team.

Century 21 Maddies Hermans

star   4.8   (224 reviews)

Our Agent Melissa was so lovely to deal with. As we are living interstate currently, Mel offered to Facetime us so that we were able to view the property, via a virtual inspection. Following the inspection, Mel provided the relevant link to apply and followed up with advice which helped make the rental process easy to understand and very efficient. That same day, we were phoned by Mel to advise we had been successful with our application. It was fantastic. In the following days, Donna helped us so much with the rental and bond processes. Nothing was ever a problem, the customer service was outstanding.

Century 21 Maddies Hermans

star   4.8   (224 reviews)

I was impressed with the friendly professional help that I got from Mel Burton. In my opinion Mel went over and beyond to make sure that I had all the information that I required and even phoned me about my application for the rental property. I was applying for to clarify a few questions to make sure I had answered in the best possible way. I have no hesitation in recommending Mel to anybody seeking to find a rental property.

Century 21 Maddies Hermans

star   4.8   (224 reviews)

Highly Recommend Mel and Julie from Century 21! Mel and Julie are fantastic to work with – always prompt in responding to any inquiries and clear with their communication. They’re both incredibly approachable, professional, and made the entire process smooth and stress-free. I would highly recommend them to anyone looking for reliable, responsive, and friendly agents.

Century 21 Maddies Hermans

star   4.8   (224 reviews)

From her greeting us at the property, Maddie was happy to answer all our questions and gave us confidence to deal with her. Her knowledge of the property and renting was excellent. Overall an absolutely fabulous experience.

Century 21 Maddies Hermans

star   4.8   (224 reviews)