Tom Chan and Tim Cheng at Chain Real Estate were fantastic to work with throughout the entire sales process. Although the property was a challenging one, their commitment, persistence, and results-driven approach ultimately led to a successful outcome. They were consistently professional and kept me regularly updated, while remaining honest and transparent in their communication and advice. Their approach was reliable and consistent, and they always had my best interests at heart. Their determination to get the property sold was clear from start to finish. I would highly recommend Tom and Tim to anyone looking to sell their property, especially if they want agents who won’t give up and genuinely deliver results.

Tom Chan

star   5   (298 reviews)

Tom project-managed the entire process seamlessly, from touch-ups and staging through to marketing and sale. He demonstrated spot-on market knowledge and insight, and was consistently on point with feedback throughout the campaign. Inspections and open homes were arranged methodically and professionally. When interest slowed, Tom never pushed or pressured—instead, he confidently adjusted the marketing approach and persisted with a clear strategy. Overall, a 5-star experience. I would definitely work with Tom again in the future.

Tom Chan

star   5   (298 reviews)

Tom's service is exceptionally good during the selling process of my house. He is very professional and prompt at all necessary actions to promote the sale. I definitely would recommend Tom to all people who intend to sell their properties!

Tom Chan

star   5   (298 reviews)

We can’t thank Tom enough for helping me sell our property! Tom made the process so easy and straightforward. Always friendly, responsive, and full of great advice. We are happy with the outcome and we felt like we were in good hands the whole way through. Highly recommended!

Tom Chan

star   5   (298 reviews)

I’m so grateful to Tom for doing such a great job selling my apartment. He was always patient, honest, and proactive in keeping me updated every step of the way. Tom went above and beyond to make the whole process easy and achieved a result I’m really happy with. I’d highly recommend him to anyone looking for a trustworthy and hardworking agent.

Tom Chan

star   5   (298 reviews)

I would like to express my sincere appreciation to Tom for the outstanding job in selling my apartment. From start to finish, he was professional, responsive, and highly knowledgeable about the market. The entire process was smooth and stress-free, and Tom achieved an excellent result in a short time. I highly recommend Tom to anyone looking for a reliable and dedicated real estate agent.

Tom Chan

star   5   (298 reviews)

Tom is on the money. He provided great advice on the property before listing, helped to find a few tradies for small issues, and great communications during the sale of the property

Tom Chan

star   5   (298 reviews)

Tom & his team is a group of hard working dedicated professional in the property market. Thank you Tom and the team for their assistance on successfully locked in on the sale of our property. Thank you!

Tom Chan

star   5   (298 reviews)

We recently purchased a property through Tom after spending over nine months actively searching. Throughout this time, we encountered him at several open homes and were consistently impressed by his professionalism, transparency, and deep knowledge of the market. Tom was upfront about pricing, communicated clearly at every stage, and was always quick to respond to our questions. He went out of his way to ensure we had everything we needed and to liaise with the vendor on our behalf. Buying through Tom was a smooth and positive experience. We’re very happy with the service he provided and wouldn’t hesitate to recommend him to anyone looking for a reliable and dedicated real estate agent.

Tom Chan

star   5   (298 reviews)

Very happy with Tom’s services. He handled everything with efficiency, and our property was listed and sold within just a few weeks. Tom negotiated diligently with the purchaser to achieve the price we were aiming for. Overall, it was a great experience, and I would definitely sell my next property with him.

Tom Chan

star   5   (298 reviews)

Tom is quick to respond, friendly to talk to and provides helpful information. Throughout my first purchase experience he has been nothing but helpful.

Tom Chan

star   5   (298 reviews)

Tom made the sale of my apartment an outstanding experience. He is highly professional, extremely knowledgeable about the market and always provided clear, timely updates. Tim was patient in answering every question and guided me through the process with genuine care and trustworthiness. His excellent communication and calm approach made the entire transaction smooth and stress-free. I would strongly recommend Tim to anyone looking for a reliable and skilled real estate agent.

Tom Chan

star   5   (298 reviews)