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Our reviews

  5  
298 reviewsacross 21 different locations, showing 12.
Our qualities as told by our client reviews: supportive, honest, well-prepared, reliable, responsive, clear communication, local expert.
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Seller review
Best experience ever!
over 1 year ago
Best experience ever!

Tom assisted us with the sale of our home. He awesome from start to end. From providing us with his professional advice, to keeping us up to date and keeping the whole selling process extremely smooth and stress free. Not only that, Tom is extremely honest and genuine, which led us into providing him with a lot of trust and leaving the whole selling process in his safe hands. I would highly recommend Tom to anyone who wants to sell a property.

Tom Chan

Tom Chan

  5   (298 reviews)
Seller review
Highly recommend the best local agent--Tom Chan
over 1 year ago
Highly recommend the best local agent--Tom Chan

I am thrilled to share my experience working with Tom as my real estate agent. In the beginning, we had very bad experience with other well-known agent. But when we met Tom, he demonstrated professionalism, expertise, and an incredible understanding of the market. He made the entire process of selling my house a breeze. In fact, Tom managed to sell my house on the very first day of the open house! His attention to detail, excellent communication, and proactive approach truly set him apart. Tom was always available to answer my questions and provided valuable advice that helped me make informed decisions. I couldn’t have asked for a smoother, faster transaction. If you’re looking for a real estate agent who is dedicated, knowledgeable, and results-driven, I highly recommend Tom. He exceeded my expectations in every way, and I’m so grateful for his hard work. Thank you, Tom, for making this experience so positive and stress-free!

Tom Chan

Tom Chan

  5   (298 reviews)
Seller review
Professinal top agent
almost 2 years ago
Professinal top agent

Working with Tom Chen has been an absolute pleasure. As the top agent in our local area, Tom’s deep knowledge of the market is unmatched. His ability to communicate fluently in English, Mandarin, and Cantonese is a significant advantage, especially given the large number of buyers from Asian backgrounds. This makes it incredibly easy for him to understand and cater to their needs effectively. Tom goes above and beyond in offering insightful suggestions on house displays, staging, gardening, and cleaning, which undoubtedly help in maximizing the value of the property. His professional approach and attention to detail truly set him apart. If you’re looking for a professional and reliable real estate agent in the Carlingford, Dundas, Epping, or Eastwood areas, Tom Chen should be your first choice. His expertise and dedication make the entire process smooth and successful.

Tom Chan

Tom Chan

  5   (298 reviews)
Seller review
Great Local Agent
almost 2 years ago
Great Local Agent

Tom is the best local agent in our area. He is so professional,attentive, warm and hardworking. It has been a great experience selling with him and we are really grateful that he has help us achieved a great price. Highly recommend!

Tom Chan

Tom Chan

  5   (298 reviews)
Seller review
Great experience
almost 2 years ago
Great experience

Thanks to Tom for the hard work and dedication in assisting with the sale of my property at Carlingford. I would highly recommend Tom for all property needs.

Tom Chan

Tom Chan

  5   (298 reviews)
Buyer review
Friendly, Professional, Helpful & Strong communication!!!
almost 2 years ago
Friendly, Professional, Helpful & Strong communication!!!

My wife and I would like to take this opportunity to express our special thanks to Tom Chan, for everything he has done for us during the purchasing process. His warm, experienced, honest, helpful and professional manner in handling the sale of property to us was greatly appreciated. His efficient and strong communication between vendor and us was especially a big help to our decision making. His service was fantastic and eliminated all the hassle for us. He made everything in the stressful process easy and smooth – nothing was too difficult for him. Thank you, Tom, for everything.

Tom Chan

Tom Chan

  5   (298 reviews)
Seller review
Professionalism and Smooth Process
almost 2 years ago
Professionalism and Smooth Process

I recently had the pleasure of working with Tom from Chain Real Estate again, and I highly recommend him. On both occasions, he exceeded my expectations with his excellent service and dedication. Tom's expert knowledge of the real estate market and attention to detail were invaluable throughout the process. He was always available to answer questions, provide guidance, and ensure everything went smoothly. Thank you to Chain Real Estate for having such a great agent on their team. If you're looking for a reliable and professional real estate agent, Tom and his team are an excellent choice.

Tom Chan

Tom Chan

  5   (298 reviews)
Buyer review
Experienced, diligent and dedicated professionals
almost 2 years ago
Experienced, diligent and dedicated professionals

We have had a great experience with the team at Chain Real Estate. We worked primarily with Tom and Vivienne - they are both experienced real estate experts who deliver results with precision. Their responsiveness, reliability, and meticulous organisation make client's experience seamless. Working with them has truly been a pleasure - they embody professionalism and dedication. If you're looking for a team that gets things done efficiently and effectively, Tom and Vivienne come highly recommended.

Tom Chan

Tom Chan

  5   (298 reviews)
Seller review
Highly recommend Excellent agent's Tom Chan
almost 2 years ago
Highly recommend Excellent agent's Tom Chan

I am thrilled to share my exceptional experience with Tom Chan, who recently sold my property in just two weeks. Despite being an out-of-area agent, Tom has proven to be one of the top agents in the North West suburbs, and I specifically nominated him over local agents for this reason. Tom attended each appointment and inspection on time and presented my property with utmost professionalism. His dedication and expertise were evident as he successfully managed to sell my property in two weeks, a much quicker timeframe than what is typically achieved by local agents in the area. My husband and I are very happy with the outstanding sale price that Tom achieved. His exceptional results have left us extremely satisfied. I highly recommend Tom Chan to all local property owners who are considering selling. His remarkable service and outstanding results truly set him apart.

Tom Chan

Tom Chan

  5   (298 reviews)
Seller review
Industry insiders with very professional communication skills
almost 2 years ago
Industry insiders with very professional communication skills

I'm glad to meet such a good agent. Tom helped me with a lot of preliminary work before the house went on the market, and his mobility was very strong. I didn't expect that the house could be sold in such a short time, and the efficiency was so high. I would like to express my heartfelt thanks to Tom again for this!

Tom Chan

Tom Chan

  5   (298 reviews)
Seller review
A Delightful Journey with an Exceptional Selling Agent!
almost 2 years ago
A Delightful Journey with an Exceptional Selling Agent!

Oh where do I begin with my delightful experience with Tom chan from Element. Demonstrated an impressive knowledge of the local market, employing effective strategies to market my property and attract potential buyers. His attention to detail in staging and presentation ensured that my home showed beautifully, garnering significant interest and ultimately leading to a quick sale in a week! If you're on the lookout for a selling agent who will not only get the job done but also make you feel like you're working with a friend, Tom Chan is your person. Trust me, you won't be disappointed!

Tom Chan

Tom Chan

  5   (298 reviews)
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