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Our reviews

  5  
302 reviewsacross 21 different locations, showing 12.
Our qualities as told by our client reviews: supportive, honest, well-prepared, reliable, responsive, clear communication, local expert.
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Seller review
It’s incredible quick!
about 1 year ago
It’s incredible quick!

It’s incredible how quickly Tom helped me sell my property! On Tuesday, it was on the market, and on Wednesday, it was the first open house. Guess what? It sold on Thursday! I thought it would take weeks to sell, but it only took less than two days. I’m so grateful for your efforts, Tom. I highly recommend him to anyone looking to sell their property. He’s very professional, provides lots of feedback, and takes care of most of the details for you. Thanks, Tom!

Tom Chan

Tom Chan

  5   (302 reviews)
Seller review
Second to none
about 1 year ago
Second to none

Tom was the upmost professional. He is very courteous, reliable, is a great communicator and goes above and beyond for his clients. His knowledge of the market and buyers is second to none and this was demonstrated in his ability to sell my property in 3 days! If you’re looking for someone who is an expert in their field, listens and work with his clients, is an excellent communicator, makes the process smooth and simple and goes above and beyond, then I couldn’t recommend Tom highly enough. Thanks again Tom!

Tom Chan

Tom Chan

  5   (302 reviews)
Seller review
A Seamless Selling Experience with Tom – Exceptional Service & True Professionalism
about 1 year ago
A Seamless Selling Experience with Tom – Exceptional Service & True Professionalism

Tom is truly an expert in his field and approaches his work with genuine integrity. His deep understanding of both the market and our local area played a key role in helping us sell our property in under a week—and at a fantastic price. If you're looking for a knowledgeable, trustworthy, and responsive real estate agent, Tom is the one. He exceeded our expectations in every way, and we couldn't be more grateful for his support throughout the process.

Tom Chan

Tom Chan

  5   (302 reviews)
Seller review
Exceptional experience great communicator with a realistic sales approach
about 1 year ago
Exceptional experience great communicator with a realistic sales approach

Tom, from go to finish was an exceptionally energetic, honest and great communicator. His ideology input in the whole sales process from advising me to stage the unit through to the sale was seamless. After every open home Tom would update me on numbers through as well as interested parties which he always followed up. I seriously appreciate all your hard work and efforts Tom and the team at Chain Real Estate and highly recommend anyone who is selling to utilise their high quality service knowledge and experience. I was more than happy with the final sales result.

Tom Chan

Tom Chan

  5   (302 reviews)
Seller review
Professional and friendly
about 1 year ago
Professional and friendly

Tom is very knowledgeable and genuine in the process of selling our property

Tom Chan

Tom Chan

  5   (302 reviews)
Seller review
Alway very happy to receive calls from him
about 1 year ago
Alway very happy to receive calls from him

Tom is very clear in his explanation in every stage of the sale process. Every call from him is encouraging as we know he is working hard trying to get the best possible outcome for us. Even with difficult issue or question, he will always try to help. We are very happy to have him as our agent and look forward to engaging him on other opportunities. Well done, Mr 湯姆 Tom Chan!

Tom Chan

Tom Chan

  5   (302 reviews)
Seller review
Exceptional Service and Results: Tom Made Selling My Home a Seamless Experience!
about 1 year ago
Exceptional Service and Results: Tom Made Selling My Home a Seamless Experience!

I had the pleasure of working with Tom when selling my property, and I couldn't be more impressed with his expertise and dedication. From the very beginning, Tom made the entire process seamless and stress-free. He took the time to understand my goals, providing me with a clear, strategic plan to get my property sold at the best price possible. Tom’s knowledge of the market is unparalleled. He provided valuable insights on pricing, staging, and marketing my home to attract the right buyers. His attention to detail was remarkable, and his communication was excellent every step of the way. Whether it was answering questions or keeping me updated, Tom was always prompt, professional, and approachable. I highly recommend Tom to anyone looking to sell their property. His professionalism, expertise, and commitment to his clients are second to none. Working with him was an absolute pleasure, and I will certainly turn to him again for any future real estate needs.

Tom Chan

Tom Chan

  5   (302 reviews)
Seller review
Highly recommended
about 1 year ago
Highly recommended

Tom and team kept us updated throughout entire process and has shown high professionalism. His knowledge of the Carlingford area is exceptional, highly recommended

Tom Chan

Tom Chan

  5   (302 reviews)
Seller review
Outstanding Service! Quick and Efficient Response
over 1 year ago
Outstanding Service! Quick and Efficient Response

I had an excellent experience with Tom! His quick response time was truly impressive, and he handled my request with professionalism and efficiency. He was not only prompt but also incredibly knowledgeable and helpful throughout the process. His friendly and positive attitude made the entire experience smooth and stress-free. I truly appreciate his dedication to great customer service.

Tom Chan

Tom Chan

  5   (302 reviews)
Seller review
Reliable and Professional
over 1 year ago
Reliable and Professional

Two words summed up my fabulous experience with Tom : Efficient and Professional service. He was always ahead of things and I was totally worry-free. Highly recommend his service.

Tom Chan

Tom Chan

  5   (302 reviews)
Seller review
A swift and successful campaign
over 1 year ago
A swift and successful campaign

Tom demonstrated exceptional business acumen—motivated, customer-focused, and transparent in all dealings. He listens attentively, ensuring he fully understands his clients' needs before offering thoughtful, strategic advice. From our first meeting, Tom impressed us with his structured approach, presenting a clear selling strategy backed by deep local market knowledge and a strong sales record. His expertise instilled confidence, making it easy to accept his proposal. What could have been an overwhelming process felt seamless under his guidance. Tom provided invaluable advice on preparing the property for sale, offering practical, cost-effective recommendations to maximise its appeal. His extensive network of skilled tradespeople ensured a smooth collaboration, with his leadership making the entire process efficient and stress-free. Beyond the sale, Tom and his rental team assisted my family in searching for a rental property that met our needs. Their support made what is often a stressful process remarkably smooth, reflecting Tom’s commitment to his clients. His dedication was evident at every stage, ensuring no detail was overlooked. Even on the day of exchange, he worked after hours to finalise the deal, going above and beyond to guarantee a successful outcome. Despite challenging market conditions, Tom’s strategic approach led to an incredibly fast sale—just two weeks after listing in a buyer’s market. His marketing campaign attracted strong interest and positioned the property effectively, securing an outstanding result in record time. Reflecting on the experience, working with Tom was an absolute pleasure. His professionalism, expertise, and dedication made the process smooth and stress-free. I highly recommend him to anyone looking to buy or sell a property. To Tom: **"It’s a deal!"** Thanks for all your hard work!

Tom Chan

Tom Chan

  5   (302 reviews)
Seller review
Tom Chan = The Only Real Estate Agent
over 1 year ago
Tom Chan = The Only Real Estate Agent

Tom is the definition of expert in real estate. He knows the market and he is always able to provide the most accurate, up to the minute information and advice. He is open and honest in all communication and works tirelessly, at all hours, to ensure optimal outcomes. I highly recommend Tom as an agent to help with buying, selling and renting.

Tom Chan

Tom Chan

  5   (302 reviews)
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