Our experience with entrusting Tom to sell our home was one of absolute professionalism, care and understanding, as well as exceptional service and dedication to obtaining the best possible outcome for all parties. Tom ensured the whole experience was seamless and easy. He is an absolute pleasure to deal with. Very highly recommended. Thanks Tom :)
Tom Chan
Tom is someone who I could instantly recognize takes pride in the quality service he delivers. He understands the market and processes and shared his insights and expertise generously. He is focused on the sale and does not waste time in preparation. Importantly he listens and works hard to deliver a successful outcome.
Tom Chan
I was glad that I bumped into Openagent when I was looking for an agent to sell my house. My last experience with just a walk in in the past selling another house was very ordinary, superficial, impersonal and not very encouraging. This time was so different. I chose one of the top three for a reprisal and decided to chose Tom Chan to be my agent. He is such a nice, caring, sensitive person, always giving a very personal interest to the vendor and his personal best working to achieve a sale even at odd hours. He kept in touch from day one always informing how things were progressing and keeping vendor informed at every level what is happening. such as information about any interests on the house sale etc keeping the vendor up to date. He has such a wide market knowledge, is friendly but very professional and communicated very well in English, Cantonese and Mandarin and has a unique sales technique to draw up a sale. He is never pushy or aggressive but a skilful and talented person. He is always courteous and pleasant and always willing to to put his personal best for the client/vendor. I think what makes him a top seller is because he gives his time to his clients and works very hard to get a sale even though it may go past his working hours. Not only that, he treats his clients with respect, sensitivity and interests. One feels comfortable and confident to entrust the sale to him. Will I be recommending him? Yes, I will definately recommend him to others who are selling their real estate or buying into one..
Tom Chan
Tom was available to answer all our questions very promptly and helped to make the process less daunting.
Tom Chan
My purchasing experience with Tom was exceptional. He’s professional, honest and genuine. He’s got great communication and provides prompt responses. Lovely to work with!
Tom Chan
Tom manage to sell the property in 1 day of marketing the property. process was very smooth and stress free.
Tom Chan
Gave me a through preview of the sales; excellent professional services with up to date market advice and process details; responsive and efficient above expectation; great to work with.
Tom Chan
Tom was a great realtor! He was very easy for us to work with - pleasant, easy to talk to and understanding. It was our first time buying a property and we had no idea where to even begin. Tom took us through the process and even introduced us to a Lawyer and Mortgage Broker. All the time frames discussed were adhered to and although we encountered a few issues due to the vendor not being the most honest or nicest we were in our first home within 30 days and in time for Christmas.
Tom Chan
Thanks to tom my property was sold with in the first week of marketing. Amazing result
Tom Chan
Tom is the most reliable agent I have ever met and his service is excellent. If you are looking for a place to live in Carlingford, never miss out his properties. I strongly recommend him.
Tom Chan
Tom is Best of the Best agents! My property was sold after one inspection day. Before my wife and I made the decision to sell the property, we were concerning about the cooling down property market due to the incoming Christmas with less potential buyers. But Tom was very confident with our property and organised furnitures and listed in the market less than one week. Both seller and buyer are happy with the deal! Highly recommend!
Tom Chan
We used Tom Chan for the sale of our property which resulted in an excellent outcome. Tom kept us well informed with updates and inspection times during the whole process. His knowledge of the property market is outstanding and always willing to go the extra mile. Tom did all the worrying for us and was a pleasure to work with. I would recommend him for his hard work and excellence in his profession. Well done Tom.
Tom Chan
