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  5  
302 reviewsacross 21 different locations, showing 12.
Our qualities as told by our client reviews: supportive, honest, well-prepared, reliable, responsive, clear communication, local expert.
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Buyer review
Experienced, diligent and dedicated professionals
almost 2 years ago
Experienced, diligent and dedicated professionals

We have had a great experience with the team at Chain Real Estate. We worked primarily with Tom and Vivienne - they are both experienced real estate experts who deliver results with precision. Their responsiveness, reliability, and meticulous organisation make client's experience seamless. Working with them has truly been a pleasure - they embody professionalism and dedication. If you're looking for a team that gets things done efficiently and effectively, Tom and Vivienne come highly recommended.

Tom Chan

Tom Chan

  5   (302 reviews)
Seller review
Highly recommend Excellent agent's Tom Chan
almost 2 years ago
Highly recommend Excellent agent's Tom Chan

I am thrilled to share my exceptional experience with Tom Chan, who recently sold my property in just two weeks. Despite being an out-of-area agent, Tom has proven to be one of the top agents in the North West suburbs, and I specifically nominated him over local agents for this reason. Tom attended each appointment and inspection on time and presented my property with utmost professionalism. His dedication and expertise were evident as he successfully managed to sell my property in two weeks, a much quicker timeframe than what is typically achieved by local agents in the area. My husband and I are very happy with the outstanding sale price that Tom achieved. His exceptional results have left us extremely satisfied. I highly recommend Tom Chan to all local property owners who are considering selling. His remarkable service and outstanding results truly set him apart.

Tom Chan

Tom Chan

  5   (302 reviews)
Seller review
Industry insiders with very professional communication skills
about 2 years ago
Industry insiders with very professional communication skills

I'm glad to meet such a good agent. Tom helped me with a lot of preliminary work before the house went on the market, and his mobility was very strong. I didn't expect that the house could be sold in such a short time, and the efficiency was so high. I would like to express my heartfelt thanks to Tom again for this!

Tom Chan

Tom Chan

  5   (302 reviews)
Seller review
A Delightful Journey with an Exceptional Selling Agent!
about 2 years ago
A Delightful Journey with an Exceptional Selling Agent!

Oh where do I begin with my delightful experience with Tom chan from Element. Demonstrated an impressive knowledge of the local market, employing effective strategies to market my property and attract potential buyers. His attention to detail in staging and presentation ensured that my home showed beautifully, garnering significant interest and ultimately leading to a quick sale in a week! If you're on the lookout for a selling agent who will not only get the job done but also make you feel like you're working with a friend, Tom Chan is your person. Trust me, you won't be disappointed!

Tom Chan

Tom Chan

  5   (302 reviews)
Seller review
Committed, professional and effective service
about 2 years ago
Committed, professional and effective service

I can't compliment Tom and Carrie enough for their committed and responsive services. Our property was sold within a week of listing and 4 days of the first and only open house! Starting from our first exploratory discussion with Carrie, we felt we were treated with respect and very professionally. Tom and Carrie demonstrated very good knowledge and real experience of our local market. All our questions were patiently answered, and all our needs were met. Helpful suggestions and advice was offered on how to prepare our property for market. Also, the sales campaign was patiently explained to us in detail, so we knew what to expect. Furthermore, either of Tom or Carrie was always available whenever we called, or our calls were returned very promptly. We were very impressed that they took the trouble to update us regularly during the process, for example, they provided very timely updates when there was some delay in the exchange of contracts. That way, we understood the reasons for the delay and was able to feel confident the deal remained on foot. We are very pleased with the quality of services we received and the final price which Tom and Carrie worked to get us. We can definitely commend Element Realty to you.

Tom Chan

Tom Chan

  5   (302 reviews)
Seller review
Professional, Honest & Efficient
about 2 years ago
Professional, Honest & Efficient

Tom is simply just a joy to work with. From the moment of meeting him, I felt looked after. Honesty for me goes a long way and there was no bull from this man. Throughout the whole process he ensured I was updated, the transparency between him and I, saw no ends. Within 5 days of listing this man sold our property. Efficient is an understatement here. If you're looking for a honest and passionate Agent, Tom is your guy. Thanks Tom for your hard work and effort. We hope to one day work with you again.

Tom Chan

Tom Chan

  5   (302 reviews)
Seller review
Professional and thoughtful agent.
about 2 years ago
Professional and thoughtful agent.

Tom helps me to sell my place in short notice. Tom arrange a meeting in the next day after our first call. After obtaining my requirements and conditions, he arranged the photoshots and cleaning up team within a week. All the time he takes repaint my place and put on the market is in rocketing speed. Only 2 open house he sold my house in my requested price. This man is a legend. Thanks Tom for your hard work and professional.

Tom Chan

Tom Chan

  5   (302 reviews)
Seller review
Excellent
about 2 years ago
Excellent

Tom sold our place at Rydalmere. He knew we had a strict time line. He worked tirelessly above and beyond our expectations and sold it efficiently in time for our simultaneous settlement. He kept us informed and up to date and always had our best interest in mind. We highly recommend his service he is experienced, professional and personable. He is the best in his field we are very happy we choose Tom as our agent.

Tom Chan

Tom Chan

  5   (302 reviews)
Seller review
Excellent Service with a great price result achieved
about 2 years ago
Excellent Service with a great price result achieved

Tom is a professinal agent with great skills and rich experience. Tom got top price for my property sold and I wouldn't hesitate to work with him again.

Tom Chan

Tom Chan

  5   (302 reviews)
Seller review
Professional and Effective
about 2 years ago
Professional and Effective

Tom assisted myself and my wife's sale of our 2 bedroom unit in Telopea. He was professional, timely and consistently provided updates on the sale for the three weeks the property was on the market. He arranged painting and furnishing which we believe improved the outcome. I would recommend Tom for anyone wanting to sell in the area - he is easy to work with, clearly communicates and delivers quality results. Thanks Tom.

Tom Chan

Tom Chan

  5   (302 reviews)
Seller review
Efficient and Professional Agent
about 2 years ago
Efficient and Professional Agent

Tom was my agent for my sale of property in Telopea and he is professional and efficient. Sold my property after listing for only less than 1 week and negotiated a good price up to my expectation. Thanks Tom.

Tom Chan

Tom Chan

  5   (302 reviews)
Seller review
tom chan has done an excellent job
over 2 years ago
tom chan has done an excellent job

Exceptional Service and Beyond my expectations!! I am amazed!! I recently had the pleasure of working with Tom Chan to sell my property, and I cannot speak highly enough of the outstanding service and exceptional results he delivered. From the moment we engaged his services to the successful sale, every step of the process exceeded my expectations. Beyond their exceptional professional capabilities, Tom Chan demonstrated genuine care and commitment to achieving the best outcome for me as his client. He went above and beyond to address any concerns I had, ensuring I felt supported and confident every step of the way. I wholeheartedly recommend Tom Chan to anyone looking to sell their property. His outstanding achievement in selling my property for a price beyond my expectations is a testament to his expertise, dedication, and unwavering commitment to client satisfaction. Thank you, Tom for your exemplary service and for exceeding all my expectations. You have truly set the standard for excellence in real estate.

Tom Chan

Tom Chan

  5   (302 reviews)
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