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Our reviews

  4.9  
691 reviewsacross 21 different locations, showing 12.
Seller review
Great service from start to the end.
about 13 hours ago
Great service from start to the end.

Helen and her team from Chapman made selling our house a smooth transaction from start to finish. Their great communication, professionalism, and attention to detail made the whole process easy and stress-free. We were extremely happy with the service and would highly recommend Helen and her team to anyone looking to sell their home.

Helen Harris

Helen Harris

  5   (353 reviews)
Seller review
Exceptional Results and Outstanding Service
26 days ago
Exceptional Results and Outstanding Service

I recently engaged Helen to sell two of my investment properties, both of which she successfully sold within a short period of time. Helen worked tirelessly throughout the entire process and achieved results that exceeded my expectations. Her communication was exceptional. She kept me fully informed and updated at every stage of both sales, which gave me great confidence and made the entire process seamless. Helen handled both sales in an extremely professional manner, demonstrating excellent market knowledge, commitment and attention to detail. I have no hesitation whatsoever in recommending Helen to any future purchasers or vendors and would gladly use her services again

Helen Harris

Helen Harris

  5   (353 reviews)
Seller review
The easiest decision I made was choosing Claudia: professional, compassionate, and exceptional
2 months ago
The easiest decision I made was choosing Claudia: professional, compassionate, and exceptional

I first met Claudia in 2022 when I was looking to purchase a home in the area. Although we didn't end up buying through her at the time, I never forgot how genuine, knowledgeable, and professional she was. I remember thinking that if I ever needed to sell a property one day, she would be the person I would call. Selling our family home was an emotional experience, and I couldn't have asked for a better real estate agent than Claudia. From our very first meeting through to settlement, Claudia was professional, knowledgeable, honest, and incredibly supportive. She kept me informed throughout the entire process, communicated clearly, and was always available to answer my questions or offer reassurance whenever I needed it. Her attention to detail, marketing expertise, and negotiation skills resulted in a fantastic outcome, but what really stood out was the genuine care and compassion she showed throughout the sale. She understood that this wasn't just a house—it was our family home, filled with years of memories. I highly recommend Claudia to anyone looking to buy or sell a property. She made what could have been a very stressful and anxious process feel manageable, and I'm so grateful for her dedication, professionalism, and kindness. Thank you, Claudia, for helping me close one chapter and begin the next.

Claudia Hayes

Claudia Hayes

  5   (108 reviews)
Seller review
Great communication
2 months ago
Great communication

Helen was great with selling our property. Community every step of the way. I appreciate her professionalism and would happily recommend her

Helen Harris

Helen Harris

  5   (353 reviews)
Seller review
Helen is a skilful, relational agent with outstanding service, communication and outcomes.
6 months ago
Helen is a skilful, relational agent with outstanding service, communication and outcomes.

From the moment I met Helen, her warmth and commitment to achieving the best possible outcome for me was evident. She had done her homework well and came prepared with thorough, personalised information for my context. But she wasn’t just locked into this. She is a a person who has the capacity to both understand the big picture context and attend to the finer details at the same time. She is intuitive and quickly adjusts plans, guiding this novice buyer skilfully throughout the entire process. No question was an issue - Helen responding always appropriately and helpfully in a timely manner. For me, integrity was highly important throughout this process and Helen’s skill, transparency and high level of communication ensured that I could be confident in her understanding of this and meeting expectations. I have enormous confidence in Helen and cannot speak highly enough of her work and character. She works with a strong team all of whom she guided well as we moved towards the sale of my property. Apart from her insightful and high level communication skills, Helen is an experienced agent with deep local knowledge that she brought to my sale from day 1. The information she initially provided, and continued to provide throughout the process enabled me to make wise decisions based on accurate, trustworthy information. Helen’s capacity to “read the room” as well as her experience and expertise were well seen in her appropriate and trustworthy negotiation skills. I always felt she was being utterly reasonable throughout this process. Helen is very professional in all she does. I could not be happier with the service of Chapman Real Estate, and especially Helen Harris and her team. I would give her 10 stars if I could!

Helen Harris

Helen Harris

  5   (353 reviews)
Seller review
Professional, supportive and reassuring through a simultaneous purchase and sale
6 months ago
Professional, supportive and reassuring through a simultaneous purchase and sale

This was our first purchase and sale in 10 years and we were daunted by the task. The most reassuring sentence we heard was 'this is our bread and butter, you don't have to be worried" ! Helen met us to provide an initial appraisal and a comprehensive plan for our sale. We could see that Chapman was an award winning agency and indeed the Team was professional and worked well together. We always had someone to consult with at short notice, via a WhatsApp group. We had 3 well attended Open Houses and the feedback after each was provided very quickly. Our house was sold after 3 weeks on the market. We would be happy to recommend Helen and any of her Team to anyone looking to sell in the Mountains, particularly in Springwood.

Helen Harris

Helen Harris

  5   (353 reviews)
Seller review
A positive and simple process
7 months ago
A positive and simple process

We couldn’t be happier with our experience selling our property. Claudia was professional, proactive, and extremely knowledgeable about the local market. Her advice on pricing, presentation, and timing was very helpful and her communication was excellent. She kept us informed every step of the way and worked to achieve a great result. The whole process felt smooth and well-managed, and we achieved an outcome we were genuinely happy with. We would highly recommend Claudia to anyone looking to sell.

Claudia Hayes

Claudia Hayes

  5   (108 reviews)
Seller review
Professional
9 months ago
Professional

Worked hard to sell my property.

Helen Harris

Helen Harris

  5   (353 reviews)
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