I have used this agency and Jonathan Crisp on three occasions and didn’t hesitate in asking him to handle my latest sale and buying. It is always a fraught time but with his experience all went very well.
Jonathan Crisp
Helen has been amazing to work with. Right from the initial meeting she was open and transparent with the information she was sharing. Helen knows the mountains market very well and was very happy to share all relevant information about this market. She was realistic with her price recommendation and all of this has paid off for us as sellers. We have had a very quick and stress free selling period all due to Helens professionalism. We cant thank her enough for helping us through this process.
Helen Harris
Helen is very personable, friendly and great to deal with. Does not give off those standard awful agent vibes. We went back to her after 8 years to sell a house as it was such a pleasant process.
Helen Harris
Claudia kept me updated at all times and nothing was ever an issue. She has great market knowledge and listened to exactly what I wanted in my new home and helped me to find it. Claudia is highly professional and has a lovely friendly nature.
Claudia Hayes
In a climate of constant changing price points, Claudia was across these changes and was always contactable with feedback. Claudia was professional, approachable and respectful in what was a sale with a few hurdles placed in her way. I would not hesitate to recommend Claudia as an agent of choice and can now understand how Chapman’s was named Agent of the year.
Claudia Hayes
Claudia made our selling experience stress-free from start to finish. She was incredibly helpful throughout the entire process, always quick to respond to our questions and kept us informed every step of the way. Her communication was excellent, and we felt supported the whole time. We were delighted with how quickly she achieved a sale for us. If you're looking for an agent who's professional, responsive, and gets results, we couldn't recommend Claudia and Chapman Real Estate more highly!
Claudia Hayes
I felt fully supported through the whole process and most importantly, was constantly kept up to date with what was happening with my property sale. I was extremely impressed by and grateful for, the ‘out of hours’ communication I received from Helen on many occasions.
Helen Harris
Claudia has been fantastic throughout the purchasing experience. As first home buyers, her guidance and support has been excellent.
Claudia Hayes
Working with Helen Harris at Chapman Real Estate to sell our home in the Blue Mountains was the best decision we could have made. Her marketing strategy was spot on, and the coordination provided by Hannah Cubby made the whole experience seamless. Thanks to their hard work, we received multiple offers and sold for above the asking price. Thank you to the whole Chapman team!
Helen Harris
Claudia was very professional and knowledgeable throughout the selling process. We felt confident in her ability and commitment to selling our home.
Claudia Hayes
Helen came to our initial meeting thoroughly prepared; she had a strategy supported by a portfolio that visually demonstrated the legislation, research & experiential evidence she applied to form her plan. The 3 other agents I interviewed did not do this. While doing her first tour of my property, Helen was actively observant, taking notes & asking questions, identifying positive aspects I hadn't noticed. Helen also identified potential issues, & immediately started to brainstorm with me about these. The other 3 agents I interviewed did not do this; in fact, those agents didn't bring pen & paper or any means to make notes. Helen was confident & accurate in suggesting a price range for my home, which had not been on the market for decades; the price she suggested was achieved. One of the other agents did not suggest a price after being asked 3 times. The other 2 agents suggested extremely low prices that were $120k & $75k below the price achieved by Helen. During the period of our contract, I experienced substantial changes in my personal circumstances & goals. Helen was able to respond rapidly so we could refocus to align with my evolving needs. Throughout the sale period, Helen ensured that she was available to support me, via phone, text or email, or by ensuring her other team members were briefed & available. Helen organised VIP tours to start showing my home while it was been prepared for sale, & as soon as it was on the market, she organised 2 open homes each week. Helen ensured that she or her team members provided timely feedback about the viewings. My home sold within 10 days of going on the market, for a price I'm ecstatic about. This was an amazing achievement! During the cooling off period, Helen demonstrated committed & assertive negotiation skills to ensure the contract stayed on track & to keep my conveyancer updated. I very much appreciate the work of Helen's support team, who have all contributed to a wonderful outcome!
Helen Harris
