I am generally satisfied with the level of service. The week in week out management of my properties is of a professional standard that you would expect of any agency. But the test of a good agency is the outcomes delivered outside of the day to day routine. Can't say that I am pleased to be the one paying because a tenant called out for a lock smith on a Sunday. I wonder how I am the one left carrying the can for something that I had no involvement in. The relationship is meant to be that the property owner stands removed from the day to day management of investment properties, so exactly how is it that I am the one paying for the Sunday call out to a locksmith?

Coco Beyond

star   5   (130 reviews)

So far we have had nothing but help for my son to find his unit. They found something very suitable and we're so happy for him. It's been smooth sailing from the moment of approval. Friendly contact for anything needed or to assist with any queries from us. Location was the reason we wanted this property to rent and they actually were very good with keeping promises. Paperwork has been official and straight forward, everything has gone through professionally.

Coco Beyond

star   5   (130 reviews)

Harcourts have been so efficient, fast, and problem-free to deal with and I am very grateful that they make my job as a landlord so much easier. I have multiple properties that are with different agencies depending on location and there is a big difference in the quality of Property Management.

Coco Beyond

star   5   (130 reviews)

I was delighted by meeting good & knowledgeable people and finally got a new place with Harcourts. Finding new place is the start of new journey and this should be pleasure experience. I particularly appreciate Aaron McCauley and Maggie Xia who helped me to walk this journey with smile. Thanks guys!

Coco Beyond

star   5   (130 reviews)

Hi Dear, as I say , thanks you guys again , because you are friendly and very nice , all good

Coco Beyond

star   5   (130 reviews)

Having been with Harcourts Beyond for a few years now, we have only good things to say. Our recent new tenants transition went seamless. We are always kept in the loop with everything, and anything I need done or help with is always answered promptly.

Coco Beyond

star   5   (130 reviews)

Harcourts beyond was very helpful in working with us to make sure we had everything sorted! The customer service we received was great, and everyone we spoke with was helpful and friendly.

Coco Beyond

star   5   (130 reviews)

Moved into a filthy house, didn't give me all the keys needed so got locked out of my new home, had to call an afterhours locksmith which they are refusing to reimburse stating I needed written permission to access my own home, which if it wasn't the weekend wouldnt of been a problem. Have multiple agents emailing without clear indications of who actually is the property manager. Absolutely a joke of a real estate that doesn't care at all about their clients.

Coco Beyond

star   5   (130 reviews)

Moe Guo worked with me keeping me keeping me up to date daily with events happening on a recent evacuation I appreciate the time, professionalism, Communication, listening skills, motivation and compassion Best estate agent Keep up the great work

Coco Beyond

star   5   (130 reviews)

Very professional and quick

Coco Beyond

star   5   (130 reviews)

Excellent use of technology to provide hassle-free service.

Coco Beyond

star   5   (130 reviews)

Moving from Melbourne and applying for many rentals through different agencies. The team at Harcourt were the only ones who responded almost immediately time and time again. Making the process much less stressful. From initial contact to contract in less than 24hours Brilliant

Coco Beyond

star   5   (130 reviews)