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Our reviews

  4.9  
509 reviewsacross 49 different locations, showing 12.
Our qualities as told by our client reviews: local expert, reliable, supportive, friendly, well-prepared, responsive, clear communication.
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Tenant review
Clear and Helpful
about 1 month ago
Clear and Helpful

They were very understanding about our situation, and kind when anything went wrong.

CPPM Property Management and Sales

CPPM Property Management and Sales

  4.9   (11 reviews)
Landlord review
Return emails and calls promptly
about 1 month ago
Return emails and calls promptly

Kayla has been an excellent contact to resolve any issues I have. I appreciate her prompt replies and understanding.

CPPM Property Management and Sales

CPPM Property Management and Sales

  4.9   (11 reviews)
Landlord review
Proactive, high-quality service
about 1 month ago
Proactive, high-quality service

The CPPM team provides excellent service of the highest quality. The property managers are thorough, proactive and quick to respond to requests. Communication from the whole team is outstanding. They give me confidence that my investments are in good hands.

CPPM Property Management and Sales

CPPM Property Management and Sales

  4.9   (11 reviews)
Tenant review
Inaccurate Ingoing Report by Rental Agent
about 1 month ago
Inaccurate Ingoing Report by Rental Agent

The agents ingoing condition report for the rental property I moved into was wildly inaccurate. The agents report described a pristinely clean property, but I found countless discrepancies in the level of cleanliness and overall condition - about half of the items in the report I disagreed with. For example the β€œprofessionally cleaned” carpet had multiple stains and makings that weren’t noted in the report. Almost every wall was covered in residues and hand prints. The shower contained mould and long hair. The β€œSecure” towel rack was broken at one end. The list could go on and on with all the discrepancies. I don’t want to be held responsible for these or be required to clean to a higher level at the end of my lease. Still working through these discrepancies with CPPM now. Comms and everything else previously were all good but overall disappointed in my move in experience with CPPM given the above.

CPPM Property Management and Sales

CPPM Property Management and Sales

  4.9   (11 reviews)
Tenant review
Prompt service
2 months ago
Prompt service

Prompt service and communication with moving in, keys, initial issues with hot water, electricity and down light. Has been helpful in answering all queries quickly. Very happy with the service we have received thus far.

CPPM Property Management and Sales

CPPM Property Management and Sales

  4.9   (11 reviews)
Landlord review
Excellent local knowledge and great communication
2 months ago
Excellent local knowledge and great communication

Kayla was fantastic to deal with throughout the process. She has a great understanding of the local market and provided practical advice that helped improve the rental yield on our property. She also did a great job sourcing a suitable tenant. Communication was excellent the entire time, clear, responsive and proactive. Kayla kept us informed and made the whole process smooth and straightforward. I would highly recommend her or CPPM to anyone looking for a knowledgeable and professional property manager.

CPPM Property Management and Sales

CPPM Property Management and Sales

  4.9   (11 reviews)
Landlord review
Professional & Thorough
2 months ago
Professional & Thorough

CCPM have been highly professional and personalized in their approach to managing our rental property. Kayla Burns is very efficient, and shows an excellent understanding of the changing market and the needs of landlords. Commuication is always timely, and consistently prompt liaising with service providers on behalf of tenants and of us and excellent processes and support with tenancy changeovers. I would recommend CCPM without hesitation as the team go over and above in their service and care.

CPPM Property Management and Sales

CPPM Property Management and Sales

  4.9   (11 reviews)
Tenant review
Excellent service
2 months ago
Excellent service

Friendly staff who are very communicative and responsive! :)

CPPM Property Management and Sales

CPPM Property Management and Sales

  4.9   (11 reviews)
Tenant review
Excellent communication and genuinely caring property management
2 months ago
Excellent communication and genuinely caring property management

We had a genuinely positive experience with CPPM, especially with Nicky. From the very beginning, we were pleasantly surprised to receive a small welcome gift when we moved in. It was a thoughtful gesture that made us feel valued as tenants. Whenever we raised concerns about noise, the issue was taken seriously and handled professionally. Communication was always smooth, clear, and timely β€” we never had to chase for updates. Routine inspections were conducted in a respectful and friendly manner. Always polite, professional, and considerate of our privacy. When our fridge had an issue, it was replaced very quickly without unnecessary delays, which we really appreciated. Overall, Nicky is genuinely kind, responsible, and efficient. It’s rare to encounter property management that is both professional and truly caring. We are very grateful for her support.

CPPM Property Management and Sales

CPPM Property Management and Sales

  4.9   (11 reviews)
Landlord review
Very satisfied
2 months ago
Very satisfied

I have had an excellent experience with CPPM through Adam as my agent for many years. He keeps me informed of all aspects of my rental property and deals with any problems with integrity and common sense. Sometimes asked to go above and beyond as I am living in Queensland. Very happy.

CPPM Property Management and Sales

CPPM Property Management and Sales

  4.9   (11 reviews)
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CPPM Property Management and Sales
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