Mike constantly hounded us with queries/issues/questions throughout the purchasing process, however when we needed to contact him, he would not answer and never got back to us. When it came to negotiations Mike was frankly, a bully and a liar. He only ever contacted the 'pushover' in our relationship in order to get things done his way. Settlement was a nightmare, which culminated in us waited over an hour for a final phone call that was promised and never came - resulting in us having to go to the agency's office ourselves. Positive side note - anytime we needed help, Nicole from Crowne Real Estate was lovely and very helpful, we are very thankful for her assistance.

Mike Jones

star   4.8   (323 reviews)

Kay was very open and supportive in the whole process with the sale of our home. Kay was always just a phone call away if we had questions or concerns.

Kay Sinclair

star   4.9   (253 reviews)

Mike was so so lovely right from the first meeting. He has been so helpful and always answering any calls and questions along the way making sure he can get me an answer. He has made this whole process alot easier and joyful then I would have thought. Can't recommend enough.

Mike Jones

star   4.8   (323 reviews)

I have so many words to describe my experience with Kirsty (and Mike). And their wonderful team!!! But I’m sure the review won’t let me “rattle on”!! When I first spoke to Kirsty, I immediately knew I wanted to work with her. She was / is knowledgeable, friendly, (a huge animal lover!) thoughtful and understanding! First open house, 2 contracts, sold within 3 days! There was many tears shed, as this home holds so many wonderful memories for our family. And not once was I made to feel ridiculous or silly. They supported and communicated with us during the whole process (including with our small children). Nothing was too much! I am so great full to Kirsty, Mike, Nicole and the team. They have made the whole process easy for us! I highly recommend Crown for buying or selling!! Much love x

Kirsty Dutney-Jones

star   4.9   (289 reviews)

Kay has been extremely helpful & made the process so easy. Kay is great to deal with

Kay Sinclair

star   4.9   (253 reviews)

Kay was very helpful and honest with my partner and I. We inspected at least 40 other properties and dealt with a lot of different real estate agents. During our time inspecting houses we realised that a lot of the real estate agents we dealt with weren't 100% honest with us and were constantly trying to get more money out of us. When we put in a offer with Kay we were expecting the process to drag out and the bartering to start. There was a no bartering from Kay she contacted the vendor and contacted us back within 10 minutes, the following day we received the contract for the property. During the Process Kay has contacted us to see if I needed help with anything and if I was happy with how everything has gone. Kay didn't beat around the bush, was very honest with the property and helpful with any questions we had. When I buy my next house I'll definitely be contacting Kay to see what's available.

Kay Sinclair

star   4.9   (253 reviews)

Mike and Kirsty have been selling real estate in Ipswich for a long time and have an excellent knowledge of the market in and around Ipswich. They have also worked hard to give Crowne a good brand and name around town. They are passionate about their job and work hard to get the best outcomes for vendors and purchasers. They go above and beyond in terms of service delivery, giving honest feedback without being pushy. I would thoroughly recommend them as an agency and can testify of their very professional service. Regards David

Mike Jones

star   4.8   (323 reviews)

Mike helped us sell our home at very difficult time. He was always upfront and transparent with us. We could not recommend him highly enough. In fact the whole Crown team have been amazing to deal with.

Mike Jones

star   4.8   (323 reviews)

Diann has the highest standard of ethics and professionalism In our experience, nothing has ever been too much trouble for Diann. Her communication skills are second to none, Diann has always been available to us whether it was related to our property, or to assist us with queries related to other properties we were looking to purchase. We feel like we have made a friend for life, and know that she feels the same. We have felt very well looked after by Diann, and trust her implicitly to act on our behalf with the sale.

Diann Platt

star   5   (76 reviews)

Kay is so professional, knowledgeable and friendly. It's a bit daunting being first home buyers and we had (and still have) lots to learn. We were so happy to have Kay there throughought the buying process! She was very helpful with any questions we had and would go out of her way to assist us with anything we needed along the way.

Kay Sinclair

star   4.9   (253 reviews)

Kay was a breath of fresh air, the first time I met her at my home. Kay claimed a lot of stress, anxiety by talking to me honestly about the property. I was amazed how she was always early and prepared for the open house. Honesty about your home is a calming influence to you, as you are very unware what is happening on the market during this time of covid-19. Kay experience in following up with clients is a wonderful asset to the seller. I am very pleased that Kay came on board, and I know the house has been told to a young couple with their own visions of making my home - their home with love and lots of different ideas. To have the sound of children in the home is a rewarding factor for me.

Kay Sinclair

star   4.9   (253 reviews)

When finally making the decision to sell, my husband and I were very appreciative of Kay's friendly nature, confidence and extensive knowledge of house sales in the Fernvale area. Kay was only too happy to take on board our thoughts of the market and desired outcome, whilst offering her expert advice and guidance. During the whole process, she was only ever a phone call/text message or email away from answering any questions or concerns that we may have had and always quick to respond. Kay's connections and networking skills provided invaluable, with out home selling effortlessly, within a very short space of time. Thank you for your support throughout this whole process!

Kay Sinclair

star   4.9   (253 reviews)