I have 2 properties managed by DDRE, they are great, very responsive to emails and get on top of issues very quickly to keep both tenants and landlords happy. Their monthy percenage is reasonable and they deliver a great service. I would highly recommend this agency to other landlords looking for property managment!
Image Property Pine Rivers
I have had the pleasure of dealing with Richard from David Deane Real Estate. He has made the whole process of renting a plesant one and has been quick to reply and assist me with any maintanence issues on the property.
Image Property Pine Rivers
I've been really happy with how everything has been organised for me and the communication has been great. They systems that they use are great and really simple to use
Image Property Pine Rivers
I started renting at the beginning of the COVID19 pandemic and they were very accommodating and lovely throughout the whole process.
Image Property Pine Rivers
We have been really impressed with David Deane Real Estate, in particular a big shout out to Jo who found quality tenants within a few weeks during a difficult time; just as the COVID lockdowns were ramping up! We have found the team to be very professional and proactive.
Image Property Pine Rivers
Very professional Agency that has been a pleasure to deal with
Image Property Pine Rivers
Ive rang up a range of times and alway got my needs met. They are always very happy to help.
Image Property Pine Rivers
Over the last two years I have had repeated issues with communication and correctly actioning requests. I have raised this with them multiple times and each time I am assured the issues have been fixed and for a short while it is. Unfortunately, it inevitably slips back to the same sub standard experience. As I type this, I am yet again waiting for response to issues raised over a month ago despite multiple requests for updates. I recommend just avoiding and finding someone capable of handling simple things like communication and follow through.
Image Property Pine Rivers
People didn't introduce themselves when meeting for the first time. Still not quite sure what my property manager's name is. Was told I would receive a entry condition report the day I picked up the keys. I didn't receive it. I called up to request an update on when I would be receiving this and was told to check my Junk mail as it always goes there. Could of told me this in person when I picked up the keys as only have 3 days to submit. After checking junk email it wasn't there and asked to have it sent again to another email and was told I can't do it now I need to concentrate. Called up about issue with house and was asked have I filled out entry condition and wouldn't hear my concerns until I had. After filling out the entry condition report still have not heard from anyone.
Image Property Pine Rivers
Very happy with the property that we rent out. It’s very clean and suits all our needs. Though it needs some maintenance and repairs , David Deane Real Estate provided us an overall exceptional good service. Many thanks to property manager Rose.
Image Property Pine Rivers
The David Deane team have been really good at doing thorough reviews of each inspections and advising issues to resolve! The photos taken on the inspections are quite comprehensive as well and I am able to see what is going on. A couple of things that may help take this to the next level: Currently the emails addresses aren’t quite personable (eg pm1 or pa1 rather than the name of the person). Also having a direct number to the managing agent or advising when the managing agent is on leave or have changed will really help set the right expectations
Image Property Pine Rivers
