from start to finish helen was remarkable. she truly filled in all the blanks above and beyond the call of duty. making phone calls, appointments and generally never letting the ball drop. doing whatever was necessary to move the process along, with grace and humor. highly recommended
Helen Huntly-Barratt
Helen was very thorough and professional.
Helen Huntly-Barratt
Thankyou for your time and effort and level of care Su.. It will long be remembered by me of a really good experience in my beloved Byron. Thank you
Su Reynolds
Thank you to Sue Reynolds for all her hard work and patience in finding and helping us with the purchase of our dream. We have been searching the Byron Bay market for over 2 years. We had a dream that was extremely hard to fulfil . Sue Reynolds never gave up on us.......she got it, she new what we wanted. She never waisted our time trying to push things on us..... but she never let things go if she thought that it had the potential to turn into our dream. Over the past 12 months she remained dedicated to the task of making it happen.......and finally it did!!!! Wow.....it weren't an easy purchase.....so much negotiating which was further compounded by the fact that we also sold a property in Tasmania to aid in the purchase ( which took forever to go to contract). Su went beyond her duty and worked with both parties aiding in keeping us positive through the process of lawyers "doing there thing". End results our dream has come true and we are over the moon. I really don't think it would have come together without Su totally dedication. Thank you Su......our new life begins. Vickie Douglas and Kenneth Wilson
Su Reynolds
I would recommend Su to anyone in the Byron area looking to buy or sell.
Su Reynolds
Dear Tara Thank you Tara , you were great !! Your enthusiasm at every open house was a pleasure to see ,even when things got tricky you shouldered on. I was very pleased with your professional manner throughout ,you are good at what you do and i highly recommend you .
Tara Torkkola
rating possible regarding the sale of my former unit. I was delighted with the outcome, especially the fact that you came to my home for the initial meeting.
Sharon McInnes
Helen has done an amazing job to secure a most successful outcome for us in the sale of our property. Her overall knowledge & skills in this industry are outstanding. Many thanks for your hard work!! Sue & Steve Calder
Helen Huntly-Barratt
Su made me feel very at ease with the sale of our property, as I was apprehensive at first regarding the whole process. She always kept us informed of any developments and gave us realistic options in making decisions. She remained optimistic throughout.
Su Reynolds
We have known Helen, along with many other real estate agents in our town, for many years. To be honest when it came to selling our home we were in "2 minds" about which agent we would choose and what type of agency agreement we would use. We chose Helen as our exclusive agent. From the get-go Helen has never strayed from her core value and that is why we chose her. She is likeable, trustworthy, reliable, confident and always professional. James Young, a First National team member, handled the negotiating process because at that time Helen was temporarily unavailable (for good reason). Helen, went 'above and beyond' and remained in phone contact with us during her absense, providing excellent feedback, which we as the vendors, were keen to listen to. Our home has been sold in a very timely fashion. We highly recommend Helen and we thank her for all her efforts.
Helen Huntly-Barratt
We have been clients of First National for thirty years and consequently had high expectations of Sue's professional expertise, these proved to be well justified. Sue demonstrated a well founded knowledge of the Byron Bay market and communicated her knowledge clearly and carefully starting with the work standard required for a quick sale at the best price. (please note that the house had been a rental property for over ten years). At no time did Sue try to pressure us with high pitched sales and technical talk, something for which we were both grateful. Sue carefully and clearly explained her plan for the sale explaining that there few houses in the area for sale and that she would have to feel out the price people were prepared to pay. We were very impressed with the competency of her plan and the thoughtful yet enthusiastic energy she displayed in it's implementation. We had to leave the Bay prior to the sale but again Sue's professional expertise continued to be demonstrated, at least twice a week she would phone us to keep us informed of any progress, what action she had bee taking or need for any change needed to increase the saleability of the property. We would emphasis that at no time did Sue alter her modus operandi without communicating the reasons for the required change. We were both well satisfied with the price Sue obtained for our property. In conclusion we would like to express our thanks, gratitude and deep satisfaction to Sue for her very high professional and communication skills plus her very friendly and approach to us as clients it was professionalism at its best. We would highly recommend Sue to anyone wishing to sell a property. Please feel free to contact us should you wish to discuss this further. Yours Sincerely Frank and Madeline.
Su Reynolds
