Great agent. Professional and knowledgeable in providing a great outcome. Highly recommended

Su Reynolds

star   4.9   (357 reviews)

I bought this property through Su in 2015, and when wanting to sell, Su gave me all the information and support that was required. When the property went live, it had a huge amount of initial enquiries and actually sold within 24 hours of listing for well above my expected price range. I have had several dealings throughout the years with Su, she is without doubt the only agent I would trust with my sales. Professionalism + Experience = RESULTS Thanks Su

Su Reynolds

star   4.9   (357 reviews)

Very Good - their advice on responding to current market prices was spot on - they talked me through the logistics of what to expect in the current market & in respect to possible future market fluctuations.

Su Reynolds

star   4.9   (357 reviews)

It was an absolute pleasure working with Su in the sale of my property at 77 Bangalow Road, Byron Bay. Nothing was too much trouble for her and she worked around my commitments for the viewing of my property which all went very smoothly. My property was sold within a month and I would have no hesitation in recommending Su to any vendor in the area.

Su Reynolds

star   4.9   (357 reviews)

There is no better agent in Byron Bay and they know their area. Su Reynolds sold this property to me more than 2 decades ago. I trusted her then and I trust her now. The entire team are supportive, genuine and instantly trustworthy. You will not find a more honourable agency that is both polite and thoughtful with buyers, in touch wth their wishes and needs as well as in tune with the seller and keeping me updated. This journey has been an utter pleasure working with a truly exceptional agency.

Su Reynolds

star   4.9   (357 reviews)

Su has always been incredibly knowledgeable, helpful and easy to work with. She had assisted me on multiple occasions and most recently on the sale of my house. She and her team were effective, efficient and extremely easy to work with.

Su Reynolds

star   4.9   (357 reviews)

Paul's local knowledge & appreciation of the area helped in my decision making. Easy to communicate with, polite & professional. The process was stress free. Highly recommend Paul Prior for both buying & selling.

Paul Prior

star   4.8   (68 reviews)

I found Paul very easy to communicate with. His constant feedback over a lengthy marketing period was very reassuring. His advice proved to be very accurate and helped in the disappointing but necessary adjustment to my expectations in a very difficult market. I found him totally professional throughout the process.

Paul Prior

star   4.8   (68 reviews)

Working with Su in selling our home was an absolute pleasure. Her friendly, calm, professional and caring approach coupled with an extensive knowledge and understanding of the local market made selling in this unpredictable market so much easier for us. Thank you, Su, we look forward to working with you and your fabulous team again.

Su Reynolds

star   4.9   (357 reviews)

We were very happy how Tara, Su, Jasmine, Renee, Luke and the entire backup team at First National managed the sale of our property. Their communication, professionalism, care and knowledge of the local market translated into a good selling experience. Thank you again, First National!

Tara Torkkola

star   4.9   (291 reviews)

Su, Luke and the team at First National were excellent throughout the sale process for my unit. The communication was always proactive, the feedback honest and price expectations were realistic but competitive. I would not hesitate to use First National Byron bay again to sell my property if the situation arose.

Su Reynolds

star   4.9   (357 reviews)

Paul failed to market my property accurately. There were errors in the initial brochure, the website listing and the sign on the street. Also, because the realestate.com filters were not properly set up, my property was invisible to buyers searching for properties with a pool and air-conditioning (both of which mine had). On Paul’s recommendation, I opted to use the online auction method. Over several weeks during which the property market kept falling, not a single bid was registered. The method was quickly abandoned on the advice of a First National director who joined Paul, at my request, to get the marketing on track. The property finally sold at a price well below my initial intentions. First National bore the costs of the online marketing and sign but they insisted that the low sale price was due entirely to the market fall and rejected my request to reduce the agent’s commission. Paul and the other First National people I dealt with were pleasant and generally communicative but I have urged the agency to implement effective quality control for its future clients.

Paul Banister

star   4.7   (93 reviews)