Working with Su in selling our home was an absolute pleasure. Her friendly, calm, professional and caring approach coupled with an extensive knowledge and understanding of the local market made selling in this unpredictable market so much easier for us. Thank you, Su, we look forward to working with you and your fabulous team again.
Su Reynolds
We were very happy how Tara, Su, Jasmine, Renee, Luke and the entire backup team at First National managed the sale of our property. Their communication, professionalism, care and knowledge of the local market translated into a good selling experience. Thank you again, First National!
Tara Torkkola
Su, Luke and the team at First National were excellent throughout the sale process for my unit. The communication was always proactive, the feedback honest and price expectations were realistic but competitive. I would not hesitate to use First National Byron bay again to sell my property if the situation arose.
Su Reynolds
Paul failed to market my property accurately. There were errors in the initial brochure, the website listing and the sign on the street. Also, because the realestate.com filters were not properly set up, my property was invisible to buyers searching for properties with a pool and air-conditioning (both of which mine had). On Paul’s recommendation, I opted to use the online auction method. Over several weeks during which the property market kept falling, not a single bid was registered. The method was quickly abandoned on the advice of a First National director who joined Paul, at my request, to get the marketing on track. The property finally sold at a price well below my initial intentions. First National bore the costs of the online marketing and sign but they insisted that the low sale price was due entirely to the market fall and rejected my request to reduce the agent’s commission. Paul and the other First National people I dealt with were pleasant and generally communicative but I have urged the agency to implement effective quality control for its future clients.
Paul Banister
Thankful to Tara and team who went above and beyond to help us find a property in such a challenging market.
Tara Torkkola
I recently worked with Su and her team to purchase a property in Suffolk Park. To say they were an absolute delight to deal with would be an understatement. The level of professionalism across the board in all areas was fantastic. Communication was always swift and detailed so I was always clear on updates and progress. This is the 3rd time of have dealt with First national Byron Bay over the last few years and as an agency across the board they knock it out of the park! Highly recommend!
Su Reynolds
Tara is the absolute best real estate agent in Byron Bay. She sold our property quickly and at a very good price. She is very professional and the communication with her team was amazing. If you are looking at selling (or buying) be sure to contact Tara and her team.
Tara Torkkola
Supportive and informative throughout the entire Sales campaign.
Tara Torkkola
Knowledgeable, professional, efficient and tenacious. I have bought and sold properties all over the world and Tara is as good as they come. I couldn’t be happier with the process from beginning to end, selling 2 properties over this past year. Tara and her team have been exceptional. I recommend them highly.
Tara Torkkola
Paul is a knowledgeable professional with deep insight in the local market that he always communicated. Keeping me in the loop the whole way, he patiently taught me how a property is sold, the steps needed to go through, the admin to attend to, and when. I commend his patience in a difficult market and his flexible realism, and his unfailing friendly style.
Paul Prior
Paul did a great job in a difficult market and achieved the results we were after. Honest and open and clear communication meant we were comfortable throughout the process. I would highly recommend Paul for your real estate needs.
Paul Banister
Su is clearly a highly experienced and expert agent, who is highly professional, personable, reliable and authentic. She knows the market well, and also offers a high degree of emotional awareness and sound advice. Su is also an amazing communicator, and was always quick to respond, answer questions, dig for details and respond to our needs as buyers. We highly recommend Su and her team, for a smooth and stress free process.
Su Reynolds
