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Our reviews

  4.8  
107 reviewsacross 18 different locations, showing 12.
Our qualities as told by our client reviews: supportive, friendly, well-prepared, reliable, responsive, clear communication, local expert.
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Tenant review
Excellent
1 day ago
Excellent

We recently rented our home through First National Westwood and honestly the whole experience has been really smooth from start to finish. The team was professional, friendly, and always quick to respond whenever we had questions or needed support. One thing we really appreciated was how helpful they were after we moved in as well — not just during the application process. They provided us with discounts and recommendations for local services and businesses around the area, which made settling into the neighbourhood much easier. Communication has been fast, clear, and reliable the entire time, and they genuinely made the renting process feel less stressful. We’re very grateful for the support and would definitely recommend them to anyone looking to rent in the area.

First National Westwood

First National Westwood

  4.7   (283 reviews)
Tenant review
Friendly agents
7 days ago
Friendly agents

The agents I spoke to were very friendly and easygoing

First National Westwood

First National Westwood

  4.7   (283 reviews)
Tenant review
Amanda is incredible
about 1 month ago
Amanda is incredible

I can’t speak highly enough of my property manager. During our move, which was already a stressful time, she went above and beyond to support us in ways I didn’t expect. She was incredibly understanding of our financial situation and showed genuine compassion, working with us rather than against us. Instead of adding pressure, she helped ease it: communicating clearly, being flexible where possible, and showing real kindness throughout the process. It made a world of difference during a time where we were already stretched thin. She balances professionalism with empathy so well, and it’s clear she truly cares about the people she works with, not just the property itself. I’m really grateful for her support and wouldn’t hesitate to recommend her to anyone looking for a property manager who is both fair and genuinely supportive.

First National Westwood

First National Westwood

  4.7   (283 reviews)
Tenant review
very positive
about 1 month ago
very positive

First impressions are excellent, the girl on the counter was really genuine and welcoming. My property manager Emily has been excellent too.

First National Westwood

First National Westwood

  4.7   (283 reviews)
Landlord review
Excellent service and beyond
about 2 months ago
Excellent service and beyond

As a landlord, I’ve found Emily to be incredibly knowledgeable and reliable. She understands the market well and provides clear, practical advice that makes managing my property much easier. Her service is exceptional—always responsive, professional, and willing to go the extra mile. Working with her gives me real confidence that my property is in good hands.

First National Westwood

First National Westwood

  4.7   (283 reviews)
Tenant review
Smooth and helpful assistance
about 2 months ago
Smooth and helpful assistance

I had a very positive experience with First National Westwood Real Estate, and I would highly recommend their services to anyone looking to buy, sell, or rent. From the very beginning, their communication style stood out. The team was consistently clear, responsive, and approachable. They made sure I was kept informed at every stage of the process, promptly answering questions and explaining things in a way that was easy to understand. I always felt heard and supported, which made a potentially stressful experience much smoother. Their market knowledge was equally impressive. They demonstrated a deep understanding of the local property market, providing accurate insights and realistic expectations. Their advice was well-informed and tailored to my situation, which gave me confidence in every decision I made along the way. When it came to negotiation skills, they truly delivered. The team handled discussions with professionalism and strategy, ensuring the best possible outcome. They balanced assertiveness with tact, which resulted in a fair and favourable deal without unnecessary pressure. In terms of professionalism, they exceeded expectations. Every interaction was courteous, respectful, and efficient. They showed genuine commitment, attention to detail, and a strong work ethic throughout the entire process. Overall, First National Westwood Real Estate offers a high standard of service across all key areas. Their combination of strong communication, expert market knowledge, effective negotiation, and consistent professionalism makes them a standout agency. I wouldn’t hesitate to work with them again.

First National Westwood

First National Westwood

  4.7   (283 reviews)
Landlord review
Very Helpful
about 2 months ago
Very Helpful

Sharni and Jay, from First National Westwood Werribee, provided me timely and professional support with management of my rental property. They have been very helpful, friendly and easy to communicate with. I had the best experience and I will highly recommend them.

First National Westwood

First National Westwood

  4.7   (283 reviews)
Tenant review
Excellent
2 months ago
Excellent

Quick respond, communication is legitimate and professional at there negotiating skills

First National Westwood

First National Westwood

  4.7   (283 reviews)
Landlord review
First National WestWood Werribee Review
2 months ago
First National WestWood Werribee Review

Our thoughts on first National WestWood.. the process of renting our property was a care free experience the team in the office worked tirelessly to ensure our needs were fulfilled headed by Jai Grant thanks for meeting our goals, professional approach and knowledge, second to none..

First National Westwood

First National Westwood

  4.7   (283 reviews)
Tenant review
Informative and Helpful
2 months ago
Informative and Helpful

Responsive and helpful, I liked the updates during the process and how detailed everything was. As a first time renting a property it was a big help having all it at my disposal.

First National Westwood

First National Westwood

  4.7   (283 reviews)
Tenant review
Exceptional Service and Expert Knowledge
3 months ago
Exceptional Service and Expert Knowledge

I had a fantastic experience with First National Westwood. Their market knowledge is second to none, and they provided clear, timely communication throughout the entire process. The team is highly professional and made what could have been a stressful situation feel completely seamless. I highly recommend them! Shout out to both Kylie and Chloe for being really supportive and approachable. Keep up the good work..

First National Westwood

First National Westwood

  4.7   (283 reviews)
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