Jeremy is always a pleasure to deal with. Very positive, quick to understand our needs and match that to market conditions. He communicated well and kept informed about progress with our sale. With Jeremy there is no misleading or setting of false expectations. He is consistently positive and easily builds rapport. We would never choose another agent.
Jeremy Desmier
Spring has shown her professionalism, dedication, and expertise throughout the entire process of the sale of our property. Exceptional Communication: Spring's communication was consistently timely and detailed. We always felt informed, as she made a point of contacting us immediately after every inspection to provide a thorough update and share the results. Professional Guidance and Preparation: We greatly valued Spring's professional advice, particularly regarding the property's estimated value and presentation. Her suggestions for getting the house ready for the market were spot-on and instrumental in attracting strong interest. Proactive Project Management: Spring demonstrated remarkable patience and diligence in coordinating with the gardening and staging teams. Her persistent effort ensured that the house was presented in its absolute best condition before listing, which made a significant difference. Superior Negotiation Skills: On the day of the sale, Spring was relentless in her efforts to maximize our outcome. She tirelessly negotiated with potential buyers, time and again, ensuring our best interests were always the top priority. We couldn't have asked for a better agent. Spring is a dedicated professional who delivers results, and we highly recommend her to anyone looking to sell their property.
Spring Chen
We found Jeremy, extremely helpful, respectful and honest. He, Kane and the team kept us informed after each open inspection. He gave us a very good picture of the different scenarios that may happen with our auction, which Jeremy conducted extremely well. We are very happy with the results. I think their advertising campaign gave us a very good coverage to be able to obtain the best result!
Jeremy Desmier
Kane was very respectful, honest and reliable. He along with Jeremy and the team kept us very well informed as to how our open inspection were going, after each one. They fully explained the auction process and the possibilities of what could happen. Their advertising campaign certainly reached the right people looking for a home like ours! It drew plenty of people to the auction. We're extremely happy with the work done by Kane and the team. Thanks to them all.
Kane Penhalluriack
Spring was approachable and easy to contact. Knowledgeable and provided excellent advice, and achieved our goals Took care of everything, making the process stress free and seamless. Was kept informed throughout the process
Spring Chen
The Fletchers team achieved an extraordinary outcome despite some market challenges and their care, help and support for us was simply outstanding. In particular, Spring's empathy and practical support was very special and went way above and beyond the highest standards that could be expected from any agent! We cannot recommend Fletcher's and Spring highly enough 🌟🙏
Spring Chen
As a member of Fletchers auction team Brooke was most helpful in gaining the feel of the participants and giving feedback to me, enabling me to make the most appropriate response when bidding paused. I am grateful for the team's support.
Brooke Warwick
Great knowledge of the market and area. Not too pushy. Friendly, enthusiastic and helpful. They call her the queen of Surrey Hills for a reason. The process was smooth and efficient.
Spring Chen
Working with Spring was an absolute pleasure. She is a natural and excellent communicator who made a complex process feel smooth and straightforward. Spring took the time to explain every detail, ensuring I had all the information necessary to make smart decisions at every turn. I never felt pressured or pushed into anything and ultimately got a great price for my property. The level of care and support from Spring and her team was exceptional. They were patient and always went above and beyond—I truly felt like I was working with a trusted friend. They even offered to walk my dog during open inspections when I couldn't be there, which was such a thoughtful gesture. I can't recommend Spring and her team enough for anyone who wants a professional, respectful and patient real estate agent.
Spring Chen
Spring and her team were very professional, and the communication process went smoothly throughout. In the end, I was quite satisfied with the successful sale of the house. Thank you to the entire team for their hard work. There are two areas that could be improved: I hope to be notified earlier to find a lawyer to prepare the contract. At some key milestones and steps, communicate with the client in a timely manner and get their approval. For example, during the staging phase, I expected to be able to preview the results first before photos were taken.
Spring Chen
highly recommend, done a great job !
Spring Chen
We recently sold our townhouse in Surrey Hills with Jeremy, Jack, and the rest of the Fletchers team, and the experience was outstanding from start to finish. Jeremy was totally accessible and took a very hands-on approach throughout the process, which gave us complete confidence. His advice on how to present the property was spot on, his knowledge of the area was invaluable, and his communication was superb. With the whole team’s support, the campaign went better than we could have hoped, and the final result was well above reserve — a fantastic and totally unexpected outcome. We couldn’t recommend Jeremy and his team more highly.
Jeremy Desmier
